Dec 2021 – Aug 2023 · 1 yr 8 mos · Pune, Maharashtra, India · On-site

• Developed and shared best practices across company to align with objectives and quality standards. Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Managing distribution and back end supply structure network across India
• Expertise in managing entire Back end operations by ensuring optimal utilization of resources
• Possess well-developed communication and interpersonal skills, persuasive negotiation skills, positive approach and an excellent team player
• Creative abilities in developing wide network ensure wider coverage and deeper market penetration and capitalize on emerging market opportunities; Adept in recruitment and development of new business & management of distribution network
• Anticipating & capitalizing on market trends, identifying profit potential, creating value, & positioning the company's products & services to maximize market share
• Competent to create win-win relationship with Manufacturing, institutional clients while ensuring customer satisfaction by achieving delivery and service quality norms and thus leading to repeat and referral business Create and execute learning strategies and programs
• Evaluate individual and organizational development needs
• Working closely with various leaders across the organization
• Studied all financial reports and data and improved profitability.
• Managing the development of the HR team from a training perspective

Jan 2019 – Nov 2021 · 2 yrs 10 mos · Delhi, India · On-site

• Visited potential customers to build relationships and present sales pitches on products.
• Kept clients up to date on new products and promotions through emailing, phoning, sending newsletters and messaging on LinkedIn.
• Manage reporting database and master data for DMS App
• Manage the entire State Operations to achieve sales target
• Building retailer & customers base according to company slab
• Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction
• Create and assign knowledge assessments to various groups of end users
• Reporting and MIS for the Learning Team
• Oversee development of system simulators or video walk through
• Develop learning solutions, end user manuals, business process documents, etc
• Technical support, guidance and representation with contractors, vendors and/or other product specialists
• Testing and quality assurance of work Manage the Sales Responsibilities
• Attend Zonal Reviews and present the reports.

Jan 2017 – Dec 2018 · 1 yr 11 mos · Pune, Maharashtra, India · On-site

• Trains officers & staff by reviewing and revising orientation to products and sales training materials, reviewing staff job results and learning needs with retail store manager
• Evaluates competition by visiting competing stores, gathering information such as style, quality, and prices of competitive merchandise
• Manage reporting database and master data for DMS App
• Create and assign knowledge assessments to various groups of end users
• Reporting and MIS for the Learning Team
• Oversee development of system simulators or video walk through
• Develop learning solutions, end user manuals, business process documents, etc
• Technical support, guidance and representation with contractors, vendors and/or other product specialists Testing and quality assurance of work
• Manage the Sales Responsibilities
• Attend Zonal Reviews and present the reports
• Ensure periodic performance reviews and develop Individual Development Plans to create highly engaged and motivated internal team
• Ensure right balance between company's profitability target and distributor profitability
• Interface with marketing / product management for new product development and product improvement Retail Trainer responsibilities include teaching presentation and persuasion techniques to new hires, simulating sales scenarios and preparing training programs that cover knowledge gaps.

Jan 2015 – Dec 2016 · 1 yr 11 mos · Pune · On-site

• Apple India PVT LTD - Mumbai, India
• ISC IPro -Sales
• Certified In, by reviewing and revising orientation to products and sales training materials, reviewing staff job results and learning needs with retail store manager
• Evaluates competition by visiting competing stores, gathering information such as style, quality, and prices of competitive merchandise
• Promotes sales by demonstrating merchandise and products to customers
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery
• Ensuring smooth processing of logged business & engaging with service & operations teams
• Competition tracking
• Maintaining target market share at partner
• Visiting our regional retail stores to work closely with our salespeople
• Interface with distributor team and develop marketing calendars and ensure implementation
• Ensure improvement in Distributor Satisfaction Score by addressing gaps in delivery, quality, pricing, promotional support, Training quality, training inputs, periodic reconciliations etc
• Promotes sales by demonstrating merchandise and products to customers
• Prepares sales and customer relations reports by analyzing and categorizing sales information, identifying and investigating customer complaints and service suggestions.

May 2014 – May 2015 · 1 yr · Pune, Maharashtra, India · On-site

• Taking care of Entire sales, marketing part in efficient manner at store
• Prepares sales and customer relations reports by analyzing and categorizing sales information
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions
• Promotes sales by demonstrating merchandise and products to customers
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.