Monalisha Debnath — Business Development Executive
As a Key Account Manager at KnowledgeHut upGrad, I managed and nurtured client accounts in the US and Canada, ensuring satisfaction and fostering strong, lasting relationships. I increased customer retention by over 25% through strategic upselling and personalized customer engagement, using LinkedIn for targeted lead generation and data analysis. I have a Bachelor of Technology degree in Computer Science and Engineering from Tripura Institute of Technology, where I published a paper on Detection of Early Breast Cancer using A-Priori Rule Mining and Machine Learning Approaches. I have a passion for learning and innovation, and I enjoy applying my skills and knowledge to solve real-world problems and create value for customers and stakeholders.
Stackforce AI infers this person is a B2B Sales and Account Management professional with a focus on customer retention strategies.
Location: Bengaluru, Karnataka, India
Experience: 3 yrs 3 mos
Skills
- Account Management
- Customer Retention
- Business Development
- Customer Relationship Management (crm)
- Sales Operations
- Team Leadership
Career Highlights
- Increased customer retention by over 25%.
- Proficient in utilizing LinkedIn for targeted lead generation.
- Exceptional interpersonal skills in client engagement.
Work Experience
Dell Technologies
Account Executive (2 mos)
Account Manager (8 mos)
KnowledgeHut upGrad
Key Account manager - Program Advisor | United States & Canada (8 mos)
Vintrus
Business Development Manager (6 mos)
Simplilearn
Senior Inside Sales Specialist (10 mos)
Verzeo
Team Leader (7 mos)
Business Development Associate (2 mos)
Business Development Trainee (2 mos)
Education
Bachelor of Technology - BTech at North East India
High School Diploma at North East India