Monica Sadasivam

Operations Associate

Chennai, Tamil Nadu, India5 yrs 11 mos experience

Key Highlights

  • Gold Medalist MBA graduate with strong project management skills.
  • Expert in financial reporting and client onboarding processes.
  • Proven track record in delivery excellence and stakeholder management.
Stackforce AI infers this person is a Project Management professional with expertise in Delivery Operations and Financial Analytics.

Contact

Skills

Core Skills

Financial ReportingP&l AnalysisProject ManagementProgram ManagementProject Management Office (pmo)Project CoordinationSeller ManagementVendor Management

Other Skills

Customer OnboardingManagement Information Systems (MIS)Timesheet ManagementBeeline Portal BillingSOW TrackingClient BillingInvoicingClient OnboardingRevenue RecognitionRevenue ActualsRevenue ProjectionsRevenue ReconciliationPurchase OrdersDelivery ExcellenceGoogle Looker Studio

About

To develop my management skills and to use it professionally in the real world.

Experience

5 yrs 11 mos
Total Experience
1 yr 11 mos
Average Tenure
--
Current Experience

Tiger analytics

2 roles

FinOps MIS Lead (Delivery Operations)

Nov 2024May 2025 · 6 mos · Hybrid

Financial ReportingP&L AnalysisCustomer OnboardingManagement Information Systems (MIS)Timesheet ManagementBeeline Portal Billing+9

Senior Lead - Project & Program Management (Delivery Excellence)

Sep 2022Nov 2024 · 2 yrs 2 mos · Hybrid

  • End-to-End Project, Process & Program Management for Delivery Operations Projects.
  • 1. Execute multiple tasks across the Process Management cycle, such as Data Collation, Stakeholder Coordination, Deployment, Optimization & Maintenance
  • 2. Maintain Data & Documentation in the right format and ensure accuracy by adhering to checklists and standards
  • 3. Regular reporting and analysis for Key Stakeholders
  • 4. Implement PM best practises with respect to processes, reporting, and cross-project coordination
  • 5. Provide MIS support for Project Analysis to Senior Management, ensure Governance and conduct regular Audits
  • 6. Leverage Google Looker Studio & PowerBI to enhance data representation & extract insights
  • 7. Collaborate with department heads and project managers to understand resource needs and ensure timely allocation
  • 8. Onboarding & Offboarding of resources in multiple projects
  • 9. Conducted quarterly meetings and program briefings for executive leadership teams & internal stakeholders
  • 10. Led client relationship management, access management, contract development, renewals and extension with external client stakeholder
  • 11. Maintained productive communications with internal management and customer representatives
  • 12. Implemented processes to streamline department workflows and alleviate bottlenecks
  • 13. Championed continuous improvement initiatives and implementation of best practices within the PMO department, driving increased efficiency in project delivery processes
  • 14. Standardised reporting templates across all projects for consistent performance measurement and evaluation
  • 15. Served as a liaison between functional departments, promoting collaboration while addressing interdependencies (such as L&D needs, Employee Pulse, Project Rotation)
Project CoordinationDelivery ExcellenceProgram ManagementGoogle Looker StudioReporting & AnalysisClient Onboarding+1

Themathcompany

Project Management Officer (PMO)

May 2021Sep 2022 · 1 yr 4 mos · Bengaluru, Karnataka, India · Remote

  • 1. Workforce Management - Demand and Supply, Utilization (Effort) Calculation, Billing and Investments monitoring.
  • 2. Revenue Management - Annual plan, Monthly Forecast, Invoicing and Payments.
  • 3. Contracts Management - SoW, PO and MSA reviewing and regular follow ups with Delivery Stakeholders.
  • 4. Account Management - Client pulse feedback, Account Score cards, Delivery Quality Review.
Project CoordinationProject Management Office (PMO)Project ResourcingPlanning Budgeting & ForecastingContract ManagementStakeholder Management+1

Payarc

Business Development Associate

Apr 2021May 2021 · 1 mo · Chennai, Tamil Nadu, India · On-site

  • 1. Lead Generation
  • 2. B2B Sales
  • 3. Collaborate with PayArc Onsite Team for Sales Proposals & Pitch
  • 4. Finance Process & Strategy

Amazon

Associate - Selling Partner Support (SPS)

Jun 2020Dec 2020 · 6 mos · Chennai, Tamil Nadu, India · Remote

Project CoordinationAmazon Seller CentralSeller ManagementCatalog ManagementTroubleshootingSeller Onboarding

Zoho corporation

Content Writer

May 2019Jul 2019 · 2 mos · Chennai, Tamil Nadu, India · On-site

Amazon

Lead - Vendor Success Program (VSP)

Aug 2017Jan 2019 · 1 yr 5 mos · Chennai, Tamil Nadu, India · On-site

Virtusa

HR Intern

Mar 2017May 2017 · 2 mos · Greater Chennai Area · On-site

Project CoordinationVendor ManagementProduct PromotionMarketing

Chennai port trust

HR Intern

Jun 2016Jul 2016 · 1 mo · Greater Chennai Area · On-site

Avanti fellows

Program Associate

Jun 2015Aug 2015 · 2 mos · Greater Chennai Area · On-site

Education

SRM IST Chennai

Master of Business Administration (M.B.A.)

Jan 2015Jan 2017

College of Engineering, Guindy

Bachelor of Engineering (BE) — Computer Science

Jan 2011Jan 2015

Vidyodaya Matriculation Academy

Computer Science

Jan 1998Jan 2011

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