Mridul Krishna Tiwari

Operations Associate

Noida, Uttar Pradesh, India8 yrs 2 mos experience
Highly Stable

Key Highlights

  • Over 7 years of experience in administration and facilities management.
  • Expert in vendor management and procurement across multiple locations.
  • Proven track record in building efficient operational processes.
Stackforce AI infers this person is a Facilities Management and Operations expert with a strong focus on vendor relations and infrastructure.

Contact

Skills

Core Skills

Facility ManagementVendor ManagementInfrastructure OperationsCustomer Service

Other Skills

Administrative OrganizationCommunicationProcurementMaintenance ManagementSAP ERPNegotiationPurchase OrdersCustomer Relationship Management (CRM)Customer ExperienceTravel ManagementOperations ManagementContract NegotiationMaterials ManagementNew Store OpeningsCost Planning

About

Hi, I’m Mridul Krishna Tiwari. I’m an Administration and Facilities professional with over 7 years of experience managing workplace operations, infrastructure, and vendor networks across fast-paced organizations. Currently working with IntrCity SmartBus as Manager – Administration & Facilities, I oversee operations for the Noida Head Office and 20+ passenger lounges across multiple cities, focusing on vendor management, procurement, workplace services, and facility operations. Previously, I spent over five years with Blinkit (formerly Grofers), where I handled infrastructure operations including HVAC maintenance, electrical systems, housekeeping, pest control, and vendor management while coordinating with 30+ vendors across different locations. I enjoy building efficient operational processes, managing teams and vendors, and ensuring that workplaces run smoothly behind the scenes. Always open to connecting with professionals in administration, facilities management, and operations.

Experience

8 yrs 2 mos
Total Experience
3 yrs 4 mos
Average Tenure
2 yrs 1 mo
Current Experience

Intrcity

Assistant Manager Administration

May 2024Present · 2 yrs 1 mo · Noida, Uttar Pradesh, India · On-site

  • Managing administration and facility operations for the Noida Head Office and 20+ passenger lounges across multiple cities. Responsible for vendor management, procurement, lease coordination, and workplace services while ensuring smooth day-to-day operations. Overseeing maintenance activities, support staff, and service partners to maintain safe, efficient, and well-managed facilities.
Administrative OrganizationCommunicationVendor ManagementProcurementFacility Management

Blinkit

Senior Executive (Admin & Infra OPs)

Feb 2019Dec 2024 · 5 yrs 10 mos · Gurugram, Haryana, India · On-site

  • Supporting the operations of Blinkit Dark Stores and Warehouses at PAN India level, managing the MST and RAC team at PAN India level, handling all repair and maintenance work for BlinkIt Dark Stores and Warehouse. Handling PAN India vendors, negotiating with vendors, processing purchase orders and end to end payments
Maintenance ManagementSAP ERPVendor ManagementNegotiationPurchase OrdersInfrastructure Operations

Foodpanda india

Customer Service Associate

Mar 2018Jan 2019 · 10 mos · Gurugram, Haryana, India · On-site

Customer Relationship Management (CRM)Customer ExperienceCustomer Service

Education

Dr. A.P.J. Abdul Kalam Technical University

Master of Business Administration - MBA — Marketing

May 2021Aug 2023

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