Muhammad Akif

Co-Founder

San Francisco, California, United States10 yrs 2 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Innovative leader in AI-driven customer support solutions.
  • Expert in software architecture and project management.
  • Passionate about empowering young entrepreneurs.
Stackforce AI infers this person is a SaaS-focused technical leader with expertise in AI and software development.

Contact

Skills

Core Skills

Start-up LeadershipMachine LearningSoftware ArchitectureEngineering LeadershipBack-end Web DevelopmentFullstack DevelopmentSystem Development

Other Skills

Python (Programming Language)GraphQLReact.jsAgile MethodologiesTeam ManagementTechnical StrategyProject ManagementContinuous IntegrationInnovation ManagementAmazon Web Services (AWS)Serverless FrameworkAngularJSMongoDBRedux.jsReact Native

About

As CEO of Techling, my mission is to leverage technology and collaboration for a positive global impact. Continuously learning and seeking new opportunities and challenges, I'm a highly competent, self-motivated C-level professional with extensive knowledge across various fields. A talented team player with exceptional engineering abilities and adept problem-solving skills. Organized, energetic, and compassionate, possessing natural leadership qualities. πŸŒπŸ’‘ With a background of working alongside top professionals, I bring unique insights and an innovative mindset to the table. Throughout my career, I have earned recognition for my exceptional performance and ability to turn imagination into reality. I have also been engaged by many companies and corporate clients representing various IT industry sectors, such as e-commerce, education, healthcare, and media. πŸ’ΌπŸš€ Specializing in solution architecture, software design, project management, and security, and committed to driving large-scale implementations and delivering outstanding results. πŸ’»πŸ”’ Let's connect and explore how we can make a difference together. akif@techling.ai πŸ“§

Experience

10 yrs 2 mos
Total Experience
1 yr 8 mos
Average Tenure
5 yrs 9 mos
Current Experience

Offlo.ai

Founder

Jan 2026 – Present Β· 4 mos

  • Built Offlo to solve a problem I kept running into firsthand: support teams buried in repetitive tickets while the work that actually needs a human keeps waiting.
  • Offlo is a custom AI support platform that:
  • ✦ Trains on your knowledge base, docs, and workflows
  • ✦ Handles recurring tickets 24/7 across web, WhatsApp, Instagram, and email
  • ✦ Escalates with full conversation context so agents never start cold
  • ✦ Gives support, leads analytics to continuously improve over time
  • Trusted by e-commerce operators, SaaS teams, and CX leaders who need automation that actually reflects their brand, not a generic bot that guesses.
  • Currently working with growth-stage teams who want to scale support volume without scaling headcount.
  • Open to connecting with founders, support leaders, and anyone rethinking how their team handles customer conversations.
  • πŸ”— offlo.ai β€” Free to start

Perkwiz

Chief Technology Officer

May 2022 – Aug 2022 Β· 3 mos Β· Canada Β· Remote

  • As the Chief Technology Officer at Perkwiz, I led a talented team in the development and execution of innovative projects, driving the company towards its technological vision and goals.
  • Developed and executed comprehensive technology strategies aligned with business objectives to drive growth and innovation.
  • Managed and mentored a diverse team of software engineers, fostering collaboration, creativity, and a culture of excellence.
  • Designed scalable and robust software architectures, leveraging the latest technologies and best practices to build sustainable solutions.
  • Implemented agile methodologies and continuous integration practices to streamline development processes and increase efficiency.
  • Skills: Software Architecture, Engineering Leadership, Agile Methodologies, Team Management
  • Technical Strategy, Project Management, Continuous Integration, Innovation Management
Software ArchitectureEngineering LeadershipAgile MethodologiesTeam ManagementTechnical StrategyProject Management+2

Amazon web services (aws)

Senior Software Engineer

Jun 2021 – May 2022 Β· 11 mos Β· Remote

  • As a Senior Software Engineer at Amazon, my primary role was to ensure the seamless operation and continuous improvement of the backend system.
  • I played a pivotal role in designing, implementing, and maintaining backend features.
  • I identified and resolved complex technical issues and bugs in existing systems, ensuring the uninterrupted functioning of critical infrastructure.
  • provided guidance and mentorship to junior engineers, fostering their professional development and promoting the adoption of best practices within the team.
  • optimized backend systems for enhanced speed and efficiency, consistently improving response times and resource utilization.
  • Skills: Backend Development, Issue Resolution, Mentorship, Performance Optimization, Collaborative Problem-Solving, Technical Proficiency, Team Collaboration
Amazon Web Services (AWS)Back-End Web Development

Brandbassador

Fullstack Developer

Sep 2020 – Mar 2021 Β· 6 mos Β· Remote

  • At Brandbassador, an online platform connecting businesses with influencers, I played a pivotal role as a fullstack developer, contributing to the enhancement of website, mobile app, and backend functionalities.
  • Fullstack Development: I played a crucial role in enhancing Brandbassador's online platform, utilizing technologies such as Graphql, Apollo, AngularJS, Ionic, React, and Node.js to deliver seamless user experiences.
  • Innovative Solutions: One of my key achievements was implementing Google Cloud Functions to automatically resize images upon upload to Google Cloud Storage. This optimization reduced network load and improved application performance.
  • Serverless Architecture: I developed a serverless application to efficiently handle a large volume of webhook requests from various vendors like Wix, WooCommerce, and BigCommerce. Utilizing technologies such as RabbitMQ, I ensured robust handling of traffic, error handling, and logging for off-the-record sales tracking.
  • Skills: HTML, CSS, JavaScript, Git
Serverless FrameworkAngularJSFullstack Development

Techling (private) limited

Founder

Aug 2020 – Present Β· 5 yrs 9 mos Β· Texas, United States Β· Hybrid

  • Entrepreneur | Former Developer, Now Helping Startups
  • Starting my journey as a Full Stack Developer, I've worn many hats – from solo ventures to team leadership, spanning large corporations to dynamic startups. Now, as a serial entrepreneur.
  • In 2020, I founded Techling, driven by a passion to harness the potential of today's millennials. Their energy and innovation inspire me to pay it forward. My mission? To empower young entrepreneurs and teams. aligning with their dreams and dedication.
  • Let's connect and explore how we can collaborate to turn dreams into reality!
Python (Programming Language)Machine LearningGraphQLReact.jsStart-up Leadership

Inventhub

2 roles

Technical Team Lead

Sep 2019 – Sep 2020 Β· 1 yr

  • As the Technical Lead Engineer at InventHub, I led the development of a modern platform similar to GitHub, designed specifically to meet the needs of hardware designers.
  • Here's a glimpse into my role:
  • System Development:
  • I led the architecture and development of InventHub, leveraging technologies such as Node.js, React.js, Redux, MongoDB, Redis, AWS Lambda, and AWS EC2 to create a robust and scalable platform.
  • Remote Team Management:
  • Managing a remote team of 6 individuals, I coordinated project tasks and requirements using communication tools like Slack, Jira, Skype, Zoom, Google Meet, and Gmail.
  • Agile Development:
  • Implementing Scrum with Git-flow as our process model, I ensured efficient and iterative development cycles, facilitating collaboration and transparency within the team.
  • Task Delegation:
  • One of my core responsibilities included understanding project requirements and effectively delegating tasks to team members, ensuring alignment with project goals and timelines.
MongoDBRedux.jsReact NativeSystem Development

Principal Software Engineer

Sep 2019 – Sep 2020 Β· 1 yr

  • Key Achievements:
  • I achieved an 80% increase in rendering speed for slow React components by implementing memoization hooks.
  • Improved the rendering time of large SVG files (up to 10 MB) from 25 seconds to 5 seconds by utilizing S3 accelerations, node streams, and gzip compression techniques.
  • Developed an OLE file parser in Python for ALTIUM, a hardware PLM system, by reverse engineering C++ code, enabling seamless integration with our platform.

Synavos

Mern Stack Developer

Jun 2018 – Aug 2019 Β· 1 yr 2 mos Β· Lahore District, Punjab, Pakistan

  • As a Software Engineer at Synavos, I've been involved in several projects utilizing the MERN stack:
  • Snikpic:
  • I contributed to the backend development, employing Node.js, MongoDB, Nginx, EC2, and PM2 for efficient performance and scalability.
  • Keyflow:
  • For this project, I focused on frontend development, utilizing React, MobX, and RxJS to create dynamic and responsive user interfaces.
  • Ticketlake:
  • My involvement in this project centered around backend development, where I utilized Node.js, MongoDB, Nginx, EC2, and PM2 to ensure robust functionality and reliability.
  • A notable achievement during my tenure was successfully leading a team for the first time. Additionally, I took on the responsibility of mentoring team members in Node.js and other best practices, contributing to their professional growth and the overall success of the projects.

Itboost.com

Mean Stack Developer and React

Dec 2016 – Jun 2018 Β· 1 yr 6 mos Β· Lahore

  • As a Software Engineer, I developed a modern multi-tenant system tailored for managed service providers, utilizing technologies such as Node.js, React.js, Redux, MongoDB, Redis, AngularJS 1, and AWS EC2. Our communication tools included Slack, Jira, and Skype, facilitating efficient collaboration throughout the development process. Employing the Scrum framework, we ensured organized and iterative development cycles.
  • Key achievements included implementing an AngularJS wrapper for jQuery data tables and spearheading the frontend development of a Business Intelligence (BI) tool.

Technisoft consulting inc.

Software Engineer(.Net)

Feb 2016 – Dec 2016 Β· 10 mos Β· Lahore

Education

National Textile University

Bachelor's degree β€” Computer Science

Jan 2011 – Jan 2015

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