Sep 2021 – Mar 2022 · 6 mos · Cairo, Egypt

• 1. Successfully Acquired strategic new accounts within a six-month period, securing high-profile clients such as Steigenberger, Careem, and Cairo International Airport.
• 2. Generated the highest number of leads across the company, achieving over 1,000 qualified leads through strategic cold calling, networking, and attending industry conferences.
• 3. Managed and nurtured relationships with both newly onboarded and existing accounts, resulting in a 100% increase in quarterly sales through effective upselling strategies.
• 4. Recognized as the top achiever throughout my tenure, demonstrating a strong ability to drive business growth and maintain high-performance standards.
• 5. Built and expanded relationships with potential and existing accounts by developing rapport and trust, leading to long-term partnerships and client retention.
• 6. Created, planned, and delivered tailored presentations on company products, effectively addressing client needs and driving engagement.
• 7. Ensured timely payment processing by consistently following up with clients on transactions.
• 8. Proactively handled and resolved customer inquiries, maintaining a high level of customer satisfaction.
• 9. Actively pursued new business opportunities through various channels, including calling, lead research, LinkedIn outreach, and trade show participation, significantly expanding the company's client base.
• 10. Facilitated communication between internal teams and clients, ensuring that client requirements were accurately conveyed and met by the production team, leading to successful project deliveries.

Mar 2021 – Aug 2021 · 5 mos · Cairo, Egypt

• 1. Conducted extensive market research to identify competitive dynamics, market opportunities, and potential partnerships, informing strategic decision-making.
• 2. Performed a detailed situational analysis of the company’s product portfolio and the competitive landscape, providing critical insights for product positioning and strategy development.
• 3. Identified and engaged with potential partners to expand product reach and market presence, contributing to long-term growth and collaboration.
• 4. Managed relationships with international stakeholders, including European Universities and the United Nations, ensuring alignment with SDGs and fostering collaboration.
• 5. Oversaw and managed the company’s presence at key industry conferences and exhibitions, effectively enhancing brand visibility and generating high-quality leads.
• 6. Orchestrated promotional activities across social media, industry fairs, and direct communication channels, driving brand recognition and customer acquisition.
• 7. Coordinated marketing and operational efforts to ensure the seamless execution of business objectives, contributing to overall organizational efficiency and success.

Jul 2019 – Aug 2019 · 1 mo · Cairo, Egypt

• 1. Engaged with potential customers to promote and sell prepaid cards and mobile wallets.
• 2. Collaboratively sold approximately 500 prepaid cards with another intern, showcasing strong teamwork and sales skills.
• 3. Assessed customer needs and directed them to the appropriate banking services and specialists to enhance customer satisfaction.

Jul 2019 – Jul 2019 · 0 mo · Cairo, Egypt

• 1. Collaborated with the Enterprise Business Unit, focusing on the Retention team for large corporate clients to enhance customer loyalty.
• 2. Conducted market research and competitor analysis to identify new business opportunities, contributing to strategic decision-making.
• 3. Played a key organizational role in an HR-related project, showcasing strong teamwork and project management skills.

Jun 2019 – Oct 2019 · 4 mos · 6th of October, Al Jizah, Egypt

• 1. Conducted in-depth market research to identify consumer needs and emerging market trends, helping to align marketing strategies with current demands.
• 2. Brainstormed and developed innovative ideas to boost product sales and enhance brand presence.
• 3. Led and conducted interviews to recruit new talent for various positions within the company.

Aug 2018 – Sep 2018 · 1 mo · Cairo, Egypt

• 1. Responded to customer inquiries regarding account types, banking products, and loan options, providing clear and accurate information.
• 2. Gathered and relayed customer feedback, effectively forwarding complaints and suggestions to management for improvement.
• 3. Supported bank clerks during peak hours, demonstrating teamwork and adaptability in a fast-paced environment.
• 4. Assisted with various administrative tasks to ensure smooth daily operations.