Naviul Hasan

CEO

Delhi, India18 yrs 5 mos experience

Highly Stable

Key Highlights

Over 16 years in IT and Telecommunications.
Expert in Network Operations and Project Management.
Proven track record in team leadership and client management.

Stackforce AI infers this person is a Telecommunications professional with strong expertise in Network Operations and Project Management.

Contact

Skills

Core Skills

Business StrategyNetwork OperationsProject Management

Other Skills

StrategyServer & Application KPI & SLACustomer services experienceNetwork digitizationOperations managementConfiguration managementNetwork technologiesDatabase managementTraining facilitationDisaster recovery planningNetwork risk assessmentKPI and SLA complianceNetwork managementIncident managementChange management

About

16 + years of experience in IT and Telecommunications industries. Results focused, customer service oriented, well-organized individual with proven results in project management, team leadership and client Management. Results focused, customer service oriented, well-organized individual with proven results in Network Planning, Solution Designing, Project Management, Network Operations, Team Leadership and Client Management. Capable of leading and motivating individuals to maximize productivity while fostering cohesive team in a virtual environment. Exceptional communicator focused on building strong relationships with peers and clients. KEY SKILLS • Familiarity with Project management principles • Experience with Information system troubleshooting • Demonstrated skill in developing automated business systems • Ability to communicate technical information to a non-technical audience • Database management software • Knowledge of advanced systems analysis methods, practices, and principles • Knowledge of cost modeling principles • Experience preparing workflow analyses

Experience

18 yrs 5 mos

Total Experience

3 yrs 8 mos

Average Tenure

3 yrs 7 mos

Current Experience

Tata tele business services

2 roles

Deputy General Manager

Promoted

Mar 2026 – Present · 3 mos

Heading Noc Operations

Nov 2022 – Present · 3 yrs 7 mos

I am happy to share that I’m starting a new position as senior Manager server,Application Network tools & automation.

Business StrategyStrategy

Airtel

4 roles

Senior Manager

Promoted

Jul 2021 – Nov 2022 · 1 yr 4 mos

Deliver Server & Application KPI & SLA for Airtel Homes Broadband
Responsible for analysis and improvement of Customer services experience
Leading team for development & implementation of network digitization
Planning, organizing, managing staff & overall operations to ensure stability of customer's infrastructure
Provides overall expertise with all network operations functions
Ability to define, implement & enforce configuration & change management policies and practices
NOC Manager in Network technologies, troubleshooting, infrastructure management, configuration management and administrating network devices, within setting and maintaining policies and rights/security a complex ISP environment.
Defining processes & ensuring effective implementation by metrics, statistics and reports analysis for better productivity
Working with vendors for outage RCA, network audits & design improvement
Evaluation of new project / product, technical SOW signoff & driving execution
Knowledge of system design, development, implementation, and user support principles and practices. Experience with database management
Experience in leading and facilitating training
Responsible for the design, planning, operation, security, and day to day management of the organization's county-wide servers, connected devices and all data communications with entities
Assesses business process requirements
Manages system hardware and application software implementation and upgrades
Troubleshoots problems with the software
Creates processed and protocols for software
Preparing the disaster recovery plan & conducting regular testing for DR readiness
Network risk assessment and mitigation plans
Server & Application capacity utilization analysis and ensure capacity optimizations
Facilitate network audits and driving audit finding closure
Leading implementation of proactive and preventive maintenance actions plans

Server & Application KPI & SLACustomer services experienceNetwork digitizationOperations managementConfiguration managementNetwork technologies+6

Technical Operations Manager

Feb 2016 – Jun 2021 · 5 yrs 4 mos

 Bharti Airtel Limited – Feb’16 to June’21 – Manager
Responsible for Managing network team and responsible for maintenance, upgrade, configuration and integration of new network devices for Airtel Broadband services

Assistant Manager

Jan 2013 – Feb 2016 · 3 yrs 1 mo

Responsible for Managing network team and responsible for maintenance, upgrade, configuration and integration of new network devices for Airtel Broadband services,
Responsible for Managing the single number complaint & customer provisioning

Engineer

May 2008 – Feb 2010 · 1 yr 9 mos

Server & Application (SRC,AAA,LDAP,VTA,OSS,TMS)

KPI and SLA complianceNetwork managementIncident managementChange managementNetwork Operations

Alcatel lucent tech india pvt

Senior Technical Support Engineer

Feb 2010 – Jan 2013 · 2 yrs 11 mos · Gurugram, Haryana, India

 Alcatel-Lucent Network Management Services India Limited – Feb ’10 to Jan’13
As UNOC – Sr. Engineer
Responsible for managing Broadband network & surveillance the team to ensure KPI and SLA compliance for operations, provisioning, incidence & change management, new project and services role out of Bharti Airtel broadband network for North, East and West India region. Monthly review of network performs and project status with Airtel Management team
Tools- Whats upgold, MRTG, Op Manager, MySQL dB, U200, N2000, Nokia AMS.