Feb 2025 – Present · 1 yr 4 mos

• Led end-to-end delivery of Kruti, India’s first Indic-language NLU platform, integrating multiple pretrained and custom language models to enable both Web and Deep Search capabilities. Designed and implemented a dynamic “smart-switch” routing layer capable of handling over 10K rpm (15M daily requests) across providers (OpenRouter, TogetherAI, and in-house Mistral Nemo), boosting overall availability to 99.90% and reducing error rates by 40%. Designed and implemented a session-level short-termmemory module to persist conversation context across multiple turns, ensuring seamless, coherent multi-turn dialogues. Designed and implemented response pipelines for moderation, output sanitization, jailbreak detection, and bot-identity verification, ensuring secure and compliant user interactions.

May 2024 – Jan 2025 · 8 mos

• Platform Team
• Developed and implemented an in-memory solution, reducing calls to Redis by 40%, significantly improving application performance and reducing load times by 30%.
• Optimized Redis call efficiency by identifying and segregating hot keys into clusters, improving Redis response time by 25%.
• Led the migration of the ‘Device‘ table with 1 billion records to a new structure without any downtime, ensuring zero user disruption during the migration process and handling table size overflow.
• Technologies Used: Datadog, RedisInsight, Metabase, ELK, CloudWatch, NewRelic, Redis, Python, AWS

May 2024 – Jan 2025 · 8 mos

• Developed and implemented an in-memory caching solution, reducing Redis calls by 40% and improving load times by 30%. Optimized Redis call efficiency by clustering hotkeys, cutting response times by 25%. Led zero-downtimemigration of theDevice table (1B+ records), ensuring data integrity and seamless user experience. Implemented Datadog dashboards and alerts, proactively reducing system downtime by 20%.

Apr 2021 – Mar 2024 · 2 yrs 11 mos

• Team wise contribution
• 1. Payment Team
• Orchestrated the implementation of a routing strategy optimizing payment traffic flow, directing transactions to a highly efficient payment gateway, lowering costs by 15% and increasing successful transactions by 20%.
• Optimized payout scheduling from synchronous to asynchronous, improving payout execution time by up to 80%.
• Developed a cutting-edge campaign system from scratch, enabling campaigners to target specific societies and dates, resulting in a 40% increase in product market reach and engagement.
• 2. Invoicing Team
• Streamlined the review changes screen, consolidating code previously scattered across Frontend and Backend, resulting in a 70% reduction in bug count.
• Revamped the Invoice Booking flow by streamlining the process and consolidating scattered computations, resulting in a 40% reduction in user errors.
• Led the development and rollout of a centralized design framework for Purchase Order and Goods -Receipt Note processes, establishing a scalable system for new client onboarding, enhancing efficiency, and reducing errors by 50%.
• Technologies Used: AWS, EC2, S3, Lambda, Python, Node.js, JavaScript, TypeScript, NestJS, Kafka, MongoDB, PostgreSQL, Redis

Apr 2021 – Mar 2024 · 2 yrs 11 mos

• Payment Team
• Orchestrated payment routing logic to optimize gateway usage, reducing costs by 15% and boosting success rates by 20%. Transformed synchronous payout flows to asynchronous pipelines, improving execution time by 80%. Developed targeted campaign system, increasing engagement by 40% through precise society-date targeting.
• Invoicing Team
• Streamlined review changes screen, consolidating scattered code to reduce bugs by 70%. Redesigned invoice booking flow, lowering user errors by 40% via consolidated computations. Led centralized framework development for PO and GRN processes, cutting onboarding errors by 50%.

Apr 2020 – May 2021 · 1 yr 1 mo

• Spearheaded Simnow tool implementation, optimizing server performance during booting across modes (BIOS, Windows, Linux), enhancing system reliability, and reducing errors by 20%.
• Demonstrated leadership by implementing Agile methodologies and guiding the team through the Software Development Life Cycle (SDLC), resulting in streamlined processes and successful project deliveries.

Mar 2020 – Mar 2021 · 1 yr

• Spearheaded SimNow tool implementation to optimize server performance across BIOS, Windows, and Linux, reduc- ing errors by 20%. Incorporated Agile methodologies, guiding the team through SDLC for multiple high-impact projects.

Aug 2018 – Mar 2020 · 1 yr 7 mos

• Restructured an innovative management feature to prevent system-wide outages, resulting in a 40% decrease in unplanned downtime and saving the company 150+ hours of lost productivity per quarter.
• Coordinated cross-functional teams to ensure smooth project execution and timely delivery.
• Advised team members on best practices, facilitating knowledge-sharing and collaboration.

Aug 2018 – Feb 2020 · 1 yr 6 mos

• Restructured an outage-prevention feature, cutting unplanned downtime by 40% and saving 150+ productivity hours per quarter. Coordinated cross-functional teams to ensure on-time delivery and quality standards. Mentored junior engineers on best practices and collaborative workflows.