Nihal Ahammad V.A

Talent Acquisition Manager

Bengaluru, Karnataka, India3 yrs 2 mos experience

Key Highlights

Expert in bridging finance and technology.
Strong analytical skills honed through postgraduate studies.
Proven track record in customer service and operations management.

Stackforce AI infers this person is a Fintech professional with strong expertise in operations and customer service.

Contact

Skills

Core Skills

FinanceBusiness AnalysisHuman ResourcesOperations ManagementCustomer Service

Other Skills

Account ManagementAccountingHR ConsultingHR SoftwareInterpersonal SkillsFraud DetectionPayroll AnalysisLease AdministrationProduct ManagementProduct DesignCorporate Social ResponsibilityCustomer Service RepresentativesPython (Programming Language)Microsoft ExcelData Analysis

About

Experienced as a Customer and Business Operations specialist in Finance, Banking And Human Resources. I've fostered profound connections with clients, ensuring their financial dreams are not just realised, but surpassed. Now, pursuing a postgraduate certification from IIM-Trichy in Business Analytics, I'm honing analytical prowess to navigate the data-driven landscape. Driven by an unyielding passion to learn, excel, and showcase acquired skills, I'm poised to illuminate new paths of success.

Experience

3 yrs 2 mos

Total Experience

1 yr 2 mos

Average Tenure

9 mos

Current Experience

East european university

Postgraduate Student

Sep 2025 – Present · 9 mos · Tbilisi, Georgia · On-site

Our MBA in Fintech is structured to create professionals who can bridge the gap between financial principles and technological implementation. Key areas of focus include:
Technology in Finance: Applying cutting-edge technologies to traditional financial services to enhance efficiency, security, and accessibility.
Innovation & Strategy: Developing strategic thinking to lead digital transformation initiatives, spot market trends, and foster entrepreneurial ventures in the Fintech space.
Risk & Regulation: Understanding the new risks (like cybersecurity) and the evolving regulatory landscape (RegTech) in a highly digitized financial world.

Account ManagementAccountingFinanceBusiness Analysis

Walmart

People Operations Specialist

Jun 2024 – Jul 2025 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

Mainly focusing on Walmart & Sam’s Club associates and candidates HR related queries for U.S.A.
Workday Management: Handling recruitment, onboarding, and hiring processes through Workday.
Compensation and Transfers: Managing compensation changes and job transfers for associates.
Associate Interaction: Updating associates on their application status and addressing their concerns.
Manager Coordination: Collaborating with stores and hiring managers on HR operations and employee relations.
Tools Used : Workday, Service Now, FADV/Porter (For Criminal Background Check)

HR ConsultingHR SoftwareHuman ResourcesOperations Management

Hsbc

2 roles

Bereavement Support Officer

Sep 2023 – Apr 2024 · 7 mos · Bengaluru, Karnataka, India

Mainly focused in to investigate,analyze and document the data for the bank accounts of the deceased.
Maintained accuracy of 95% with account documentation of daily case reports.
Dealing with accessing and assigning the account for the solicitors or PR.

Interpersonal SkillsAccount ManagementCustomer ServiceFinance

Customer Service Representative

Dec 2022 – Sep 2023 · 9 mos · Bengaluru, Karnataka, India

Focused on accuracy handling the credit and debit sides of wealth and personal accounts of individuals.
Key responsibilities are maintaining a good relationship with customers.
Understanding their problems regarding their personal accounts and also to ensure that they have got a clear understanding.
Provide resolution about the issue with high priority. Help them work out digital banking with our HSBC UK Mobile Banking App.

FinanceFraud DetectionCustomer Service