Niharika Srivastava

Business Development Executive

Delhi, India6 yrs 5 mos experience
Highly Stable

Key Highlights

  • Proven track record in driving revenue growth.
  • Expert in managing enterprise and mid-market accounts.
  • Strong experience in strategic partnerships and client retention.
Stackforce AI infers this person is a SaaS and B2B Account Management expert with a focus on strategic partnerships.

Contact

Skills

Core Skills

Account ManagementConsultative SellingSales GrowthCustomer RetentionStrategic Partnerships

Other Skills

Mid-MarketNegotiationProblem SolvingStrategy ExecutionBuilding C-Level RelationshipsWhite Space AnalysisKey Account Acquisition & RetentionTotal Account ManagementKey Account DevelopmentNew Account ManagementKey Account Relationship BuildingBuilds RelationshipsSales ProcessesSkilled Multi-taskerUpselling

About

Enterprise Account Management professional with 6+ years of experience driving revenue growth, client retention, renewals, and strategic partnerships across SaaS, Talent Solutions, TravelTech, AgriTech, Pharma, FMCG, Retail, BFSI, and EdTech sectors. Proven track record of managing enterprise and mid-market accounts, expanding strategic relationships, delivering consultative sales solutions, and driving YoY revenue growth. Experienced in CXO stakeholder management, renewals, upselling, cross-selling, customer retention, and business expansion. Worked with global organizations including LinkedIn, Gartner, and MakeMyTrip, consistently delivering measurable business impact and long-term client value.

Experience

6 yrs 5 mos
Total Experience
2 yrs 1 mo
Average Tenure
--
Current Experience

Linkedin

Senior Account Director - Talent Solutions

Jan 2025Sep 2025 · 8 mos · Gurugram · Hybrid

  • Owned and managed a portfolio of Mid-Size and Enterprise Clients from SaaS, EdTech, Healthcare, Pharma, Retail and AgriTech for LinkedIn Talent Solutions.
  • Conducted in-depth Multi-Stakeholder meetings with CHRO, CTO, CMO, CIO and CEO to discover key priorities for the client and find opportunities for Cross Sell and Upselling.
  • Managed complex enterprise sales cycles in collaboration with internal product and engineering teams, right from opportunity identification, Value Proposition Delivery, Business Proposal and Pricing, Procurement, and final Client Onboarding and Training.
  • Acted as a key advisor to clients helping them with their hiring, employee retention, professional development, brand advocacy and upskilling needs.
  • Collaborated with executive leaders to identify challenges and tailor solutions for account expansion and revenue growth.
Mid-MarketNegotiationProblem SolvingStrategy ExecutionBuilding C-Level RelationshipsConsultative Selling+6

Gartner

2 roles

Senior Account Director

Promoted

Jan 2023Dec 2024 · 1 yr 11 mos · Hybrid

  • Achieved Gartner Winner Circle within the first year of joining Gartner Sales.
  • Expanded enterprise territory portfolio by 30% YoY across $30M–$200M USD accounts through proactive hunting and consultative selling.
  • Owned full-cycle enterprise sales including prospecting, pipeline creation, solution pitching, negotiation, and closure across strategic accounts.
  • Efficiently conducting CxO Business Reviews to discover clients challenges and growth goals then tailor solutions for their priorities including expansion to new markets, customer acquisition, shift to product-led growth, influencer management, strengthening product roadmap and establish brand visibility.
  • Help clients gain actionable insights on their Buyers, competitive landscape, technology roadmap and future of their marketplace.
  • Drove expansion revenue through upsell and cross-sell across enterprise accounts.
Key Account Relationship BuildingBuilds RelationshipsSales ProcessesSkilled Multi-taskerMid-MarketProblem Solving+25

Account Director

Mar 2022Jan 2023 · 10 mos · Hybrid

  • Consult with C-level executives to uncover the challenges they are facing and understand their key priorities for the organization.
  • Build an effective engagement plan to showcase the value delivered by Gartner's products and services.
  • Achieved my target quota through account growth- upselling and cross-selling to my current client base.
  • Achieved full retention on by identifying potential risks in given territory at the start of the year and working with clients to showcase real value.
  • Run quarterly business reviews with Tech CEO's and their leadership teams highlighting the progress of the engagement and areas of improvement.
Key Account Relationship BuildingBuilds RelationshipsSales ProcessesSkilled Multi-taskerMid-MarketProblem Solving+26

Makemytrip

2 roles

Senior Key Account Manager- Global Chains

May 2021Feb 2022 · 9 mos

  • Managing Global Key Chain Accounts like Hilton, Hyatt and IHG working closely with Regional and Corporate Leadership Teams.
  • Executed multiple strategic campaigns with category team improving conversion & productivity for the chain on the platform.
  • Analyzed consumer behavior and buying trends in low yielding cities and designed hotel specific plans for growth and profitability.
Key Account Relationship BuildingBuilds RelationshipsSkilled Multi-taskerProblem SolvingUpsellingCustomer Relationship Management (CRM)+23

Key Account Manager

Jan 2019Apr 2021 · 2 yrs 3 mos

  • Managed strategic B2B partnerships with global hospitality chains — Radisson, IHG, Hilton, Hyatt, and Best Western — across 200+ hotel properties pan-India, ensuring strong commercial performance and account retention.
  • Drove consistent revenue growth and room-night performance through competitive market analysis, account expansion strategies, and joint business planning.
  • Conducted quarterly Executive Business Reviews with C-suite stakeholders and monthly performance discussions with regional leadership and revenue management teams.
  • Identified market demand trends and customer acquisition opportunities to improve partner visibility, booking conversion rates, and overall commercial performance.
  • Negotiated exclusive commercial offers and promotional partnerships at national and regional levels, enhancing partner revenue and end-customer acquisition.
Independent Business ReviewsStrategic AccountsCustomer SatisfactionRevenue GenerationCommercial NegotiationKey Account Acquisition & Retention+3

Ey

Intern

May 2018Jun 2018 · 1 mo · Gurgaon, India

  • Worked as an Intern at Ernst & Young on their project with Petroleum and Natural Gas Regulatory Board (PNGRB) in the organization of roadshows for their 9th CGD Bidding.
  • Prepared database of potential investors for the CGD Bid and email invites for the Chief Minister and other government officials for the roadshows.
  • Researched and generated leads for roadshow.
  • Invitation and confirmation calls to all potential attendees of the roadshow.
  • Delivered highest list of confirmations among all Interns.
Builds RelationshipsSkilled Multi-taskerPersistenceEnglishBusiness Case Preparation

Tata steel

Intern

May 2017Jun 2017 · 1 mo · Jamshedpur Area, India

  • Worked as a Summer Intern at Tata Steel’s training institute- SNTI, Jamshedpur.
  • Successful development of an ASP.net based web application “Stakeholder Management System”
English

Tata motors

Intern

May 2016Jun 2016 · 1 mo · Jamshedpur Area, India

  • Learned web application designing as a Summer Intern.
  • Built a Java based web application “Conference Room Booking System” which helped in the successful prior booking of conference rooms for official events.
English

Education

MICA | The School of Ideas

Postgraduate Certification — Advanced Certificate in Digital Marketing

Dec 2021Sep 2022

Amity University

Master of Business Administration - MBA — Marketing and Information Technology

May 2019Present

Amity University

Bachelor of Technology — Computational Science

MICA | The School of Ideas

Diploma of Education — Digital Marketing

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