Nikhil Chopra

Operations Associate

West Delhi, Delhi, India9 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

4 years of experience in hospitality and FMCG.
Strong client and customer relationship management.
Proven ability to work under pressure and manage teams.

Stackforce AI infers this person is a customer-focused professional in the hospitality and FMCG sectors.

Contact

Skills

Core Skills

Customer Service

Other Skills

ManagementAdvantage Recognition PlatformMicrosoft OfficeMicrosoft ExcelLeadershipBusiness DevelopmentMarketing

About

I have 4 years of experience with hospitality and FMCG Industry. Can easily make good relations and coordination with the clients, restaurants and customers. I can also work under pressure and manage the team well.

Experience

9 yrs 5 mos

Total Experience

8 yrs 5 mos

Average Tenure

9 yrs 5 mos

Current Experience

Oyo

Senior Associate in oyo

Dec 2018 – Present · 7 yrs 5 mos · New Delhi Area, India

Zomato

2 roles

Associate

Dec 2016 – Present · 9 yrs 5 mos

Worked in Zomato as a Senior Associate

Dec 2016 – Aug 2018 · 1 yr 8 mos

With this role I used to took care of escalated orders with used to delayed, wrong item delivered, bad food quality.Used to coordinate with the restaurant management about the orders, payments, food quality and customers reviews.Used to took care of complete customer satisfaction with the food and services