Omer Shahzad

Operations Associate

Islāmābād, Pakistan1 yr 5 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Led development of a nationwide software solution.
  • Completed over 35 projects for diverse clients.
  • Deep expertise in both software and IT operations.
Stackforce AI infers this person is a Full Stack Developer with strong IT Operations expertise in the SaaS industry.

Contact

Skills

Core Skills

It ManagementTechnical SupportFull Stack DevelopmentSoftware EngineeringIt Operations

Other Skills

IT SupportTroubleshootingServer DeploymentDisaster RecoveryMERN StackNext.jsVue.jsAngularAI SystemsERP ManagementSoftware DevelopmentSecurity ProtocolsMicrosoft Dynamics 365Web DevelopmentDocumentation

About

Hi, I'm Omer, who thrives on: - crafting software products that solve real problems (web apps are my jam). - diving into existing codebases and shipping features that users actually notice and appreciate. - sharing what I learn along the way—because building in public keeps me honest. My days are spent working on bootstrapping projects using agentic AI building. My nights? - deepening my understanding of Cloud, AI, Agentic Models, React,Next & Angular, SQL & NoSQL Databases etc. - experimenting with Mobile Dev as well - writing about the lessons I wish I'd learned earlier Why I write: - Because younger me was fumbling through Stack Overflow at 2 AM with no one to ask "is this normal?" - If my hard-won lessons can save you even one late-night debugging session, it's worth it. Into this kind of thing? Stick around. Want to connect? Drop me a line at: omershahzad838@gmail.com

Experience

1 yr 5 mos
Total Experience
1 yr 5 mos
Average Tenure
--
Current Experience

Aio

IT Tech & Support

Feb 2026Mar 2026 · 1 mo · On-site

  • Experienced IT Support with hands-on exposure to enterprise IT operations, providing Level 1 technical support and contributing to infrastructure, governance, and operational processes. Skilled in troubleshooting hardware and network issues, supporting server deployment and configuration, and assisting in policy development aligned with GRC principles. Also experienced in IT budgeting, invoicing, and implementing disaster recovery solutions to enhance system reliability and business continuity.
  • Provided Level 1 (L1) IT support, troubleshooting and resolving hardware and software issues across laptops, printers, and basic network I/O systems to ensure smooth day-to-day operations.
  • Assisted in IT policy development and management, contributing to organizational governance frameworks, including GRC (Governance, Risk, and Compliance) practices.
  • Managed IT department invoicing and budgeting processes, supporting financial planning and tracking for technology-related expenditures.
  • Participated in server deployment and configuration, gaining hands-on experience in setting up and maintaining on-premise infrastructure.
  • Implemented Disaster Recovery solutions using UDM Pro (UniFi Dream Machine Pro), enhancing system resilience and business continuity preparedness.
IT SupportTroubleshootingServer DeploymentDisaster RecoveryIT ManagementTechnical Support

Upwork

Freelance Software Engineer

Aug 2024Feb 2026 · 1 yr 6 mos · Islāmābād, Pakistan · Remote

  • Successfully completed 35+ projects for a range of startups and established companies, delivering complete end-to-end solutions from concept to deployment.
  • Built high-performance web applications using modern technologies including MERN Stack, Next.js, Vue.js, and Angular, ensuring scalability, responsiveness, and clean architecture.
  • Designed and integrated AI-powered systems such as chatbots, automation tools, and intelligent agents, improving operational efficiency and user experience.
  • Worked closely with clients to understand business needs, translate ideas into technical solutions, and deliver production-ready applications with a strong focus on performance, security, and usability.
MERN StackNext.jsVue.jsAngularAI SystemsFull Stack Development+1

Cheezious pakistan

2 roles

Full Stack Cloud Engineer

Jul 2024Dec 2025 · 1 yr 5 mos · Islāmābād, Pakistan · On-site

  • At Cheezious, I had the opportunity to lead the documentation, design and development a software solution that is now used across all branches, helping improve efficiency and simplify everyday processes. Beyond coding, I also worked closely with the IT Department, managing ERP systems and tackling various IT-related challenges to keep everything running smoothly. My role gave me the chance to connect the dots between software development and IT operations, and it was fulfilling to contribute to the growth of the company’s tech infrastructure.
  • Single-handedly designed, developed, and deployed a robust internal software solution using the MERN stack (MongoDB, Express.js, React, Node.js), now operational across Cheezious headquarters and all 50+ branches nationwide, resulting improvement in operational efficiency by automating key process.
  • Ensured the software adhered to industry-standard best practices and robust security protocols, implementing secure authentication, data encryption, and role-based access control to safeguard sensitive information.
  • Integrated a sophisticated file management system with zone-based architecture, enabling seamless coordination across multiple branches and allowing authorized departments to review and manage data efficiently.
  • Collaborated closely with the IT Department to manage and optimize ERP systems, ensuring smooth integration with existing infrastructure and supporting real-time data access for decision-making.
  • Tackled diverse IT-related challenges, including system troubleshooting, network optimization, and infrastructure upgrades and to maintain operational continuity.
  • Played a pivotal role in bridging software development and IT operations, fostering cross-departmental collaboration to align technological solutions with business objectives.
  • Contributed significantly to the growth of Cheezious’ tech infrastructure, delivering scalable and user-friendly solutions that supported the company’s expansion.
MERN StackERP ManagementSoftware DevelopmentSecurity ProtocolsFull Stack DevelopmentIT Operations

IT Intern

May 2024Jul 2024 · 2 mos · Islāmābād, Pakistan · On-site

  • As an IT Intern at Cheezious, I gained hands-on experience within a fast-paced corporate IT environment while supporting digital operations and improving internal technical processes.
  • Key Responsibilities & Achievements:
  • Microsoft Dynamics 365 F&O:
  • Learned and managed core modules of Dynamics 365 Finance & Operations, assisting in system configuration, troubleshooting, and supporting day-to-day operational workflows across departments.
  • Direct Mentorship & Corporate Training:
  • Worked directly under the supervision of the IT Head, receiving corporate training in IT operations, cross-department coordination, documentation, and professional presentation skills.
  • Full Stack Development (MERN):
  • Began foundational learning in web development: HTML, CSS, JavaScript, React, Node.js, Express, and MongoDB and started building full-stack solo applications to strengthen practical coding skills.
Microsoft Dynamics 365Web DevelopmentDocumentationIT OperationsFull Stack Development

Colleges pro

Internship Trainee

Jul 2021Aug 2021 · 1 mo · Islāmābād, Pakistan · On-site

  • Interned at Colleges Pro, gaining hands-on experience in IT management by supporting and maintaining critical IT systems.
  • Contributed to various tech projects, deepening understanding of real-world IT operations and enhancing system functionality.
IT ManagementSystem Maintenance

Sucess factors

Summer Intern

Jun 2020Aug 2020 · 2 mos · Islāmābād, Pakistan · On-site

  • Interned at SuccessFactors, managing IT systems and gaining practical experience in IT operations and system maintenance.
  • Supported diverse tech projects, enhancing skills in IT management and contributing to efficient system functionality.
IT ManagementSystem Maintenance

Nicon group of colleges

Intern

Jul 2019Aug 2019 · 1 mo · Rawalpindi, Punjab, Pakistan · On-site

  • Completed a basic internship at Nicon, gaining exposure to professional work environments and IT operations.
  • Developed foundational skills through hands-on tasks, building a strong base for future IT and tech-related projects.
IT ManagementIT Operations

Education

Bahria University

Bachelor's in Information and Technology — Information Technology

Sep 2021Jul 2025

The City School

A Levels — Computer Science

May 2019May 2021

The City School

O levels — Computer Science

May 2017May 2019

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