Palak Ahuja

Business Development Executive

India9 yrs 2 mos experience

Key Highlights

  • Over 6 years in Sales and Account Management
  • Expert in onboarding and managing restaurant partners
  • Strong focus on building long-term client relationships
Stackforce AI infers this person is a Sales and Account Management professional in the Food and Beverage industry.

Contact

Skills

Core Skills

Sales ManagementAccount ManagementCustomer Relationship Management

Other Skills

OnboardingManaging restaurant partnersDriving adoption of tech productsCreating hyperlocal strategiesCross-functional collaborationBuilding long-term partner relationshipsRestaurant partnershipsDeal managementNew merchant onboardingCross-selling marketing solutionsNegotiating contractsData-backed sellingManaging brand partnershipsExecuting campaignsDeal structuring

About

I am an Assistant Sales Manager with 6+ years of experience in Sales & Account Management. I specialize in Ad sales, Onboarding & Retaining merchant, Managing National Players of the country and I’m passionate about building relationships with my clients. Currently, I’m looking to explore new opportunities. I believe in learning, time long association, lifelong learning & innovation. Feel free to reach out if you’d like to connect.

Experience

9 yrs 2 mos
Total Experience
1 yr 4 mos
Average Tenure
11 mos
Current Experience

Swiggy dineout

Assistant Manager

Jul 2025Present · 11 mos · Delhi, India · Hybrid

  • Helping restaurants unlock growth opportunities through Swiggy Dineout’s dining out ecosystem. I work closely with partners to drive table reservations, increase footfall, and build sustainable revenue through offers, campaigns, and operational insights.
  • Key focus areas:
  • Onboarding and managing restaurant partners across casual dining, fine dining, and premium formats
  • Driving adoption of tech products for reservations, campaign management, and performance tracking
  • Creating hyperlocal strategies for restaurant visibility and dine-in growth
  • Collaborating cross-functionally with product, marketing, and operations teams
  • Building long-term partner relationships with data-backed solutions
  • With a strong understanding of the F&B landscape and consumer behavior, I aim to deliver value for both restaurants and diners through a seamless, tech-driven experience.
OnboardingManaging restaurant partnersDriving adoption of tech productsCreating hyperlocal strategiesCross-functional collaborationBuilding long-term partner relationships+2

Career break

Full-time parenting

Mar 2024Jul 2025 · 1 yr 4 mos

  • Stepped away from full-time work to embrace the rewarding journey of parenting.

Paytm

Assistant Manager

Dec 2022Feb 2024 · 1 yr 2 mos · Noida, Uttar Pradesh, India · Hybrid

  • Led restaurant partnerships and deal management for Paytm’s food & beverage vertical, focusing on new merchant onboarding, national accounts, and deal-driven revenue growth.
  • Key responsibilities included:
  • Onboarded and managed key restaurant brands and chains across India, ensuring smooth integration and strong early performance
  • Drove upselling and cross-selling of marketing solutions, pre-buy inventory, and ad placements to maximize partner ROI
  • Negotiated and closed deal-based contracts, balancing merchant goals with platform strategy
  • Implemented the prebuy inventory model for high-impact dining campaigns and events
  • Collaborated with cross-functional teams — including category, product, and legal — to execute performance-driven merchant strategies
  • Contributed to the expansion of national F&B presence on the Paytm app through strategic deal structuring and data-backed selling
  • Built strong long-term relationships with merchants by aligning their offline business objectives with online growth opportunities
Restaurant partnershipsDeal managementNew merchant onboardingCross-selling marketing solutionsNegotiating contractsData-backed selling+2

Magicpin

Assistant Manager- Brands

Apr 2022Dec 2022 · 8 mos · Gurugram, Haryana, India · Hybrid

  • Managed end-to-end relationships with F&B and retail brands to drive visibility, footfall, and sales through Magicpin’s hyperlocal discovery and rewards platform.
  • Key responsibilities included:
  • Onboarded and managed partnerships with national and regional brands across food.
  • Executed campaigns and brand activations tailored to location-based consumer behavior
  • Worked on deal structuring, pricing, and offer optimization to improve redemption rates and ROI
  • Coordinated with internal teams (content, ops, tech) for seamless brand launches and performance tracking
  • Drove upselling of ad inventory, visibility slots, and special positioning during peak seasons and events
  • Analyzed campaign data to refine performance and build deeper brand relationships
  • Focused on building scalable, ROI-positive brand partnerships that balanced business goals with consumer engagement.
Managing brand partnershipsExecuting campaignsDeal structuringPricing optimizationPerformance trackingUpselling ad inventory+2

Dineout

Key Account Manager

Apr 2019Nov 2021 · 2 yrs 7 mos · Noida, Uttar Pradesh, India

  • Managed and grew high-value relationships with top restaurant partners, ensuring revenue growth and long-term retention through strategic account management and product adoption.
  • Key responsibilities included:
  • Handled a portfolio of premium and high-performing restaurant brands, including national chains and flagship outlets
  • Drove upselling and cross-selling of Dineout products like Gourmet Passport, Pay, and InResto
  • Consulted partners on offer strategies, dynamic pricing, and campaign planning to drive footfall and improve table turnarounds
  • Ensured partner success through regular performance reviews, business insights, and marketing alignment
  • Negotiated commercial terms, renewed contracts, and optimized commission structures to deliver mutual value
  • Collaborated with marketing and product teams to tailor in-app visibility, events, and offers for key clients
  • Played a key role in improving partner satisfaction, account growth, and regional revenue contribution through a data-driven and relationship-first approach.
Account managementUpselling Dineout productsConsulting on offer strategiesNegotiating commercial termsCollaborating with marketing teamsSales Management+1

Foodpanda india

Key Account Manager

Jul 2017Mar 2019 · 1 yr 8 mos · Gurugram, Haryana, India · On-site

  • Managed strategic partnerships with top-performing restaurant brands to drive order volume, visibility, and long-term growth on the Foodpanda platform.
  • Key responsibilities included:
  • Owned and nurtured relationships with high-value national and regional restaurant accounts, acting as a growth consultant
  • Drove menu optimization, discount strategies, and in-app positioning to improve sales performance and customer conversion
  • Collaborated with internal teams across marketing, operations, and analytics to deliver tailored campaigns and promotions
  • Worked closely on contract renewals, commercial negotiations, and performance-linked incentives
  • Monitored real-time sales and operations metrics to identify opportunities for growth and operational efficiency
  • Supported restaurant partners through onboarding, training, and platform adoption initiatives
  • Focused on maximizing partner ROI while aligning Foodpanda’s business goals with strong market-level execution and customer satisfaction.
Managing strategic partnershipsMenu optimizationCollaborating with internal teamsContract negotiationsMonitoring sales metricsSales Management+1

Yes bank

Relationship Manager

Aug 2016Jun 2017 · 10 mos · Greater Delhi Area · On-site

  • Responsible for customer acquisition and relationship management through the sale of CASA (Current Account, Savings Account) products and tax-saving investment solutions.
  • Key responsibilities included:
  • Acquired new retail and SME customers through direct sales of CASA accounts
  • Educated clients on tax-saving instruments like ELSS and insurance-linked policies to drive cross-sell revenue
  • Built and managed a personal client portfolio with a focus on deepening relationships and product penetration
  • Coordinated with operations and compliance teams for seamless account opening and documentation
  • Conducted in-branch and field sales activities, lead generation campaigns, and referral drives
  • Achieved and exceeded monthly targets for CASA balances and policy sales
  • Contributed to branch-level growth through a combination of customer trust-building, product knowledge, and proactive service delivery
Customer acquisitionRelationship managementSales of CASA productsEducating clients on investment solutionsSales ManagementCustomer Relationship Management

Education

Delhi University

Journalism

Jan 2013Jan 2016

Maharaja Agrasen College , du

Graduation — Journalism

Jan 2013Jan 2016

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