Paramesh Mogaveer

Program Manager

Bengaluru, Karnataka, India10 yrs 9 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Over a decade of program management experience
PMP® and LSSGB certified professional
Expert in bridging strategy and execution

Stackforce AI infers this person is a SaaS and E-commerce expert with strong program management and technical project leadership skills.

Contact

Skills

Core Skills

Program ManagementStrategic Project ManagementProject ManagementBusiness AnalysisTechnical Project ManagementOperations ManagementLeadershipPeople Management

Other Skills

Vendor ManagementStakeholder ManagementStrategic CollaborationBusiness StrategyOperational ExcellenceAttention to DetailCritical ThinkingProcess ImprovementOrganizational DevelopmentRequirements AnalysisAnalytical SkillsProblem SolvingInterpersonal SkillsMicrosoft Power BIAgile Methodologies

About

I'm an experienced leader with over a decade of expertise in program management, service delivery, operations, and people management, spanning both tech and non-tech initiatives. As a certified PMP® and LSSGB , I’ve consistently delivered results by streamlining processes , building high-performing teams, and managing complex, cross-functional programs at companies like Intuit , Flipkart , and Amazon.I thrive at the intersection of strategy and execution—translating strategic vision into actionable plans. I bridge the gap between business goals and engineering by using AI-assisted and visual development tools (like Cursor and Builder.io) for metric dashboard prototyping. I’m passionate about using this unique blend of strategic leadership and modern technical acumen to drive organizational success and fuel growth in dynamic, evolving environments.

Experience

10 yrs 9 mos

Total Experience

1 yr 4 mos

Average Tenure

1 yr 10 mos

Current Experience

Intuit

Senior Program Manager, Intuit India Site Strategy

Jul 2024 – Present · 1 yr 10 mos · Bengaluru, Karnataka, India · Hybrid

Adept at driving Product & Tech Culture initiatives, I spearheaded programs such as the Elevate AI program (focused on industry trends and vendor partnerships), Design for Delight (D4D), and Experimentation Platform (IXP) workshops. I also led multiple experimentation programs, facilitated the implementation of global strategies to India, and cultivated thriving tech communities. My expertise lies in translating strategic vision into actionable plans, effectively managing project lifecycles, and leveraging data-driven insights to continuously enhance product development, foster innovation,
and strengthen overall tech culture.

Vendor ManagementStakeholder ManagementStrategic CollaborationProgram ManagementStrategic Project ManagementBusiness Strategy+2

Flipkart

Manager, Strategic Program Management - Centre Of Excellence

Aug 2021 – Jul 2024 · 2 yrs 11 mos · Bengaluru, Karnataka, India · Hybrid

I drive strategic initiatives within Customer Experience (CX) such as the VIP membership, Large Hotline, HRMS, CSAT enhancement, Bright Project (learning marketplace), and Being Appreciative (employee engagement program). My role encompasses meticulous program planning, execution, and proactive risk management to ensure these initiatives are delivered on time. Additionally, I oversee a team dedicated to business audits aimed at optimizing revenue by addressing customer pain points. I also lead Yellow Belt (YB) and Green Belt (GB) projects to promote process excellence across CX and partner ecosystems, fostering collaboration and talent development aligned with organizational goals. Furthermore, I manage a team of project managers who oversee independent projects, which I monitor closely to ensure successful outcomes.

Critical ThinkingPeople ManagementProcess ImprovementOrganizational DevelopmentProject ManagementLeadership+18

Indegene

Technical Project Manager - North America (US & Canada) Region

Mar 2021 – Aug 2021 · 5 mos · India · Remote

This role involves close collaboration with marketers/clients to align content projects with business objectives. Responsibilities encompass project planning, tracking milestones, understanding content strategy and technology, ensuring service requirements are met, collaborating with IT Technical Analysts, managing delivery teams, upholding client standards, overseeing project-related risks and issues, tracking progress, and being the central point of contact for digital content projects. The role also entails managing content creation and production, ensuring quality, and meeting project timelines while aligning with business requirements and client standards.

Critical ThinkingPeople ManagementProcess ImprovementTechnical Project LeadershipProject ManagementLeadership+15

Retail insights

Technical Project Manager

Aug 2020 – Feb 2021 · 6 mos · Bengaluru, Karnataka, India · Hybrid

I managed client service operations and served as the main contact for clients. My responsibilities included coordinating project plans with technical leads, setting timelines, leading team meetings, and overseeing project execution. I proactively resolved issues, built vendor relationships, and balanced team tasks. I also improved training methods, identified skill gaps, and developed training courses. Additionally, I conducted cross-training, coaching sessions, and handled new hire orientations and recruitment strategies. Overall, I focused on enhancing HR efficiencies to support project success and team growth.

Critical ThinkingPeople ManagementTechnical Project LeadershipSoftware Development Life Cycle (SDLC)Technical Project ManagementStrategic Collaboration+6

Hgs - hinduja global solutions

Process Head - Operations

Jul 2019 – Jan 2020 · 6 mos · Bengaluru, Karnataka, India · On-site

I oversaw a team responsible for inbound, outbound, and email customer service, comprising 80 advisors, 4 Team Leaders, 2 Quality Auditors, and 1 Trainer. My role focused on fostering a productive environment, addressing operational issues, and ensuring excellence in client service. I educated the team on best practices, developed operational guidelines, and managed costs and risks. Additionally, I played a key role in HR activities, determining staffing needs, and coordinating with the General Manager on operations and promotions. I evaluated strategies for improvement and generated operational reports for management and clients.

Critical ThinkingPeople ManagementProcess ImprovementOrganizational DevelopmentLeadershipService-Level Agreements (SLA)+12

Prione business services pvt. ltd. (“prione”)

Assistant Manager Services - Cataloging & Lead Generation

Apr 2017 – Apr 2019 · 2 yrs · Bengaluru, Karnataka, India · On-site

I focused on bridging capability gaps among Indian sellers seeking to list products. My responsibilities included managing a cataloger team to maintain high-quality catalogs, conducting seller outreach and marketing, tracking revenue, and generating sales leads. Additionally, I led a team of lead-generation associates who pitched products, upsold services, collected payments, and directed service requests for follow-up action.

Critical ThinkingVendor ManagementPeople ManagementProcess ImprovementLeadershipService-Level Agreements (SLA)+7

Concentrix

2 roles

Team Leader - Flipkart Seller Experience

Promoted

Sep 2015 – Apr 2017 · 1 yr 7 mos · Bengaluru, Karnataka, India

As Team Lead at Concentrix for Flipkart Seller Experience, I managed daily operations to support sellers with issues like payments, returns, and inventory. My role involved task allocation, performance feedback, and ensuring team adherence to targets and schedules. I handled escalations, monitored key metrics, generated reports, and implemented initiatives for team development. I also prepared presentations for stakeholder reviews.

People ManagementLeadershipStakeholder ManagementRoot Cause AnalysisAnalytical SkillsInterpersonal Skills+2