Sep 2024 – Apr 2025 · 7 mos

Dec 2023 – Aug 2024 · 8 mos · India

• Led financial planning, compliance reporting, and operational expansion in new markets.
• Managed vendor contracts and ensured adherence to regulatory requirements, improving operational
• efficiency.
• Analyzed operational data to identify performance gaps, implementing process improvements for
• underperforming regions.
• Collaborated with finance, legal, and tech teams to ensure compliance and seamless business operations.

Jan 2022 – Dec 2023 · 1 yr 11 mos · India · On-site

• Managed supply chain operations for Pan-India sellers, ensuring compliance with Amazon’s operational guidelines.
• Resolved seller queries related to order processing, delivery, payments, and account issues for seamless transactions.
• Handled tickets and Paragon cases, efficiently addressing escalations to minimize disruptions.
• Engaged with sellers via calls to ensure timely order processing and collaborated with account managers for support.
• Led Six Sigma projects, reducing late shipments and order cancellations by 2%.
• Spearheaded a Late Shipment Rate improvement project, enhancing seller performance by 10%.
• Resolved seller escalations, improving compliance and minimizing shipment-related disruptions.
• Worked cross-functionally with tech, marketing, and compliance teams to enhance the seller experience and ensure adherence to operational policies.

Jul 2019 – Jun 2020 · 11 mos · Bangalore

• Developed seasonal merchandising strategies, increasing product visibility and driving a 10%
• sales boost.
• Worked closely with marketing and retail teams to optimize in-store experiences aligned with compliance guidelines.
• Designed visually compelling product displays to enhance customer engagement and conversion rates.