Oct 2014 – Jan 2016 · 1 yr 3 mos

May 2013 – Sep 2014 · 1 yr 4 mos · Greater New York City Area

Jul 2008 – Mar 2013 · 4 yrs 8 mos · Sydney, Australia

• As Head of IT I lead the technology function with full financial and operational responsibility for all IT operations, infrastructure and projects for the Australian arm of a global ASX listed financial services organisation (ASX: HFA). Reporting directly to the CEO.
• Responsible preparation and presentation of board reports for IT strategy, IT budgets, forecasts and ROI and IT Project proposals.
• Major projects included national network redesign consolidating national branch offices (5 racks of physical servers) to a virtualised datacentre environment (1/2 rack of virtual hosts, storage and fabric) with geographically dispersed DR solution. Provided significant benefit to the company through aligning IT with the business’s strategy of reducing operational overheads, empowering a remote workforce, increasing efficiency and most importantly significantly reducing overall cost.
• Design and implementation of an online reporting system allowing 4,000 clients secure online access to their portfolio information. Project involved managing entire SDLC from scoping to designing data ETL through to website design. Greatly decreased inbound call volume as clients became self-service.
• Designed internal reporting system giving executives transparency into daily movement of fund flows. Reduced report compile times to 60 seconds from multiple days and reduced error rate to zero.
• Integrated sales process automation and reporting dashboards via Salesfoce.com for the distribution and executive teams.
• Managed implementation of a reporting system consolidating data outputs from 15 fund platforms into Salesforce utilising cloud compute resources via AWS. Involved managing offshore technical staff and internal stakeholders. This provided insight into fund movements that was previously unreportable.

Aug 2005 – Jul 2008 · 2 yrs 11 mos

• Promoted to Senior IT Consultant in June 2006, I gained experience across IT Strategic Planning, Enterprise Infrastructure design and implementation, Information Technology audits, network design and managing service contracts to SLAs. Reported to IT Director
• Managed major client relationships. Clients from Finance, Telecommunications, Transportation and Construction industries and an Australian Government authority. Developed presentation and end to end sales skills through proposal preparation and delivery for new and existing clients.
• Government project with the State Transit Authority (STA). Tasks initially involved project pitches to industry stakeholders and industry conference presentations. Upon project acceptance I worked within the development team to create ETL utilities to extract data from multiple DOS based legacy ticketing systems and load via web services to a centralised SQL database and report server.
• Managed a Microsoft Dynamics Great Plains implementation involving servers based in Florida with users across Australia and the United States. This project was for a major client HFA (ASX:HFA), who based on the successful outcome of this and other projects offered me a full time position as Head of IT for their Australian business HFA Asset Management (now renamed Certitude Global).
• Day to day management and mentoring of 4 junior technical consultants.

Feb 2005 – Aug 2005 · 6 mos

• Taught first year computing classes, practicals and tutorials.
• Allowed me to develop confidence presenting in front of large groups of people on a range of technical topics.

Dec 2000 – Nov 2003 · 2 yrs 11 mos

• Junior consultant fielding Level 1 support calls for multinational clients

Jan 2000 – Mar 2001 · 1 yr 2 mos

• Created and implemented testing plans for GST (Goods and Services Tax) software rollout.
• Implemented national rollout of system upgrades to BIGW computer systems.