Piyush Garg

Founder

Bengaluru, Karnataka, India3 yrs 4 mos experience

AI EnabledAI ML Practitioner

Key Highlights

5× Google Cloud Certified professional.
Founder of HireVanta, an AI-powered CareerTech platform.
Expert in building scalable conversational AI solutions.

Stackforce AI infers this person is a SaaS Conversational AI Engineer with expertise in enterprise-grade solutions.

Contact

Skills

Core Skills

Conversational AiAi ApplicationsChatbot Development

Other Skills

Architecting scalable enterprise CCAI solutionsDesigning generative AI-driven conversation flows using Vertex AI & LLMsCRM, telephony, and analytics integrationsCustomer journey optimization & response accuracy enhancementBuilding AI-powered SaaS products from idea to deploymentDialogflow CXCCAI Agent AssistVertex AIGenerative AI modelsAnalytics dashboardsRetrieval-Augmented Generation (RAG)Hybrid RAGGoogle AgentspaceNatural Language UnderstandingMLOps

About

I’m a Senior Conversational AI Engineer and Founder of HireVanta — an AI-powered CareerTech SaaS platform helping job seekers optimize resumes and improve interview readiness using intelligent automation. With 3+ years of experience designing and deploying enterprise-grade virtual agents using the Google Cloud CCAI Suite (Playbooks, Dialogflow CX, Agent Assist, Vertex AI), I specialize in building scalable, production-ready AI systems that drive measurable business impact. Across banking, healthcare, and public services, I’ve delivered AI-powered chat and voice solutions that enhance customer experience, increase automation rates, and improve operational efficiency. At the intersection of AI engineering and product innovation, I built HireVanta to solve a real-world problem: talented candidates getting rejected due to poor resume optimization. The platform leverages AI to provide ATS scoring, JD alignment, recruiter risk detection, interview prep, and smart job search recommendations — bringing enterprise-level intelligence to individual job seekers. My core expertise includes: • Architecting scalable enterprise CCAI solutions • Designing generative AI-driven conversation flows using Vertex AI & LLMs • CRM, telephony, and analytics integrations • Customer journey optimization & response accuracy enhancement • Building AI-powered SaaS products from idea to deployment 5× Google Cloud Certified (including Professional Cloud Architect & Conversational AI Developer), I’m passionate about building AI systems that augment human potential — whether for enterprises or individuals navigating their careers.

Experience

3 yrs 4 mos

Total Experience

1 yr 8 mos

Average Tenure

1 yr 8 mos

Current Experience

66degrees

2 roles

Senior Conversational AI Engineer

Promoted

Jan 2026 – Present · 4 mos · Bengaluru · Remote

As a Senior Conversational AI Engineer, I design, build, and scale intelligent conversational experiences that drive real business impact. In this role, I take greater ownership of solution architecture, lead complex implementations, and collaborate closely with cross-functional teams to deliver high-quality AI-driven customer experiences.
Key Responsibilities:
Architect and develop end-to-end conversational AI solutions using modern CCAI and GenAI frameworks
Lead design decisions for scalable, secure, and high-performance conversational systems
Mentor and support junior engineers, conducting reviews and sharing best practices
Collaborate with product, CX, and business stakeholders to translate requirements into effective conversational flows
Optimize bot performance through analytics, testing, and continuous improvement
Ensure best practices around security, compliance, and conversational UX
Impact:
Drive measurable improvements in customer experience and operational efficiency
Contribute to innovation initiatives and advanced AI use cases
Take ownership of critical projects and deliver outcomes with high reliability

Conversational Engineer

Aug 2024 – Dec 2025 · 1 yr 4 mos · Bengaluru · Remote

Designed and deployed AI-driven voice and chatbots using Dialogflow CX and CCAI Agent Assist, automating over 60% of customer interactions.
Integrated Vertex AI + Generative AI models to enhance natural language understanding and contextual responses.
Collaborated with cross-functional teams (Cloud, Data, and Business) to develop scalable contact center automation solutions serving clients in banking, healthcare, and public sectors.
Implemented analytics dashboards and conversation insights using CCAI Insights, improving CSAT and reducing call volumes.
Conducted end-to-end testing, tuning, and optimization to enhance bot performance and accuracy by 80%

Chatbot DevelopmentConversational AIDialogflow CXCCAI Agent AssistVertex AIGenerative AI models+1

Quantiphi

2 roles

Conversational AI Engineer

Promoted

Dec 2022 – Aug 2024 · 1 yr 8 mos · Mumbai, Maharashtra, India

Quantiphi, is a category defining Applied AI and Machine Learning software and services company focused on helping organizations translate the big promise of AI & Machine Learning technologies into quantifiable business impact.

Chatbot DevelopmentConversational AI