Nov 2022 – Jan 2026 · 3 yrs 2 mos · Jaipur · On-site

• Human Resources Leader | Zentek Infosoft (Jaipur)
• Leading the People Function at a fast-growing IT Services & SaaS company specializing in custom software development, contingent staffing, and innovative digital products.
• Core Responsibilities & Impact
• Oversee end-to-end HR operations —
• From culture building to compliance and scaling
• Shape a vibrant, inclusive, and high-trust workplace culture
• Drive talent acquisition & retention — currently hiring actively for HR and tech roles
• Design & execute employee engagement, wellness, and recognition programs
• Build & implement performance management frameworks with clear KPIs & transparency
• Ensure 100% compliance with labor laws, benefits, statutory requirements & workplace safety
• Align HR strategy with executive vision for sustainable, rapid growth
• Strategic Focus Areas
• Partner closely with leadership to create transparent, compliant & empowering workplaces
• Support Zentek’s mission of delivering top-tier IT talent and purpose-driven SaaS solutions to clients across India & the US
• Blend strategic insight + operational excellence + genuine people care to build resilient teams
• Open to Meaningful Conversations
• I’m always happy to connect and exchange ideas on:
• HR best practices in IT services & staffing companies
• Building strong culture during hyper-growth phases
• People analytics & data-driven HR decision-making
• Employee experience & retention strategies in tech environments
• Advisory roles in HR transformation or culture building
• If you’re passionate about creating exceptional workplaces, scaling people functions responsibly, or tackling real HR challenges in fast-moving IT/SaaS companies — 𝗹𝗲𝘁’𝘀 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝗮𝗻𝗱 𝘁𝗮𝗹𝗸!
• Open to DMs, coffee chats, or collaborations.

Oct 2021 – Apr 2022 · 6 mos · India · Hybrid

• Key Responsibilities & Achievements
• 𝗧𝗮𝗹𝗲𝗻𝘁 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 & 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁
• Led full-cycle recruitment — sourcing, screening, interviewing, selection, and onboarding of departmental talent.
• Designed and rolled out targeted training & development programs to build team capabilities and accelerate seamless integration into the organization.
• 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽
• Oversaw daily departmental operations, optimizing workflows, processes, and resource allocation.
• Ensured alignment of all activities with broader organizational objectives, driving operational excellence and efficiency.
• 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
• Conducted structured performance reviews and appraisals on a regular cadence.
• Provided constructive, actionable feedback and development plans to support continuous skill enhancement, professional growth, and career advancement.
• 𝗗𝗶𝘀𝗰𝗶𝗽𝗹𝗶𝗻𝗮𝗿𝘆 & 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
• Administered fair and consistent disciplinary processes in line with company policies and labor regulations.
• Managed employee separations and exits professionally, ensuring transparency, documentation, and full compliance with organizational standards and legal requirements.

Jun 2019 – Aug 2021 · 2 yrs 2 mos · Greater Jaipur Area · On-site

• Strategic HR Leadership & Transformation
• Led a high-performing team of HR managers while driving enterprise-wide strategic HR initiatives across all divisions. Spearheaded global talent management, workforce planning, and leadership development programs to align people strategy with business growth and long-term organizational success.
• Key Achievements & Impact
• 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗛𝗥 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻
• Designed and executed a comprehensive enterprise-wide HR strategy.
• Optimized workflows, automated key processes, and enhanced policies.
• Delivered 25% improvement in organizational efficiency through streamlined operations.
• 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗶𝗼𝗻 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴
• Built and implemented a robust succession planning framework.
• Achieved 90% retention of critical leadership talent over two years.
• Strengthened the leadership pipeline for sustained business continuity.
• 𝗧𝗮𝗹𝗲𝗻𝘁 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 & 𝗥𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻
• Revamped end-to-end hiring and retention strategies.
• Aligned recruitment with business objectives and elevated candidate experience.
• Increased employee retention by 30% within one year.
• 𝗖𝗼𝗺𝗽𝗲𝗻𝘀𝗮𝘁𝗶𝗼𝗻 & 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻
• Developed competitive, market-aligned compensation and benefits programs.
• Reduced employee turnover by 20%.
• Strengthened employer brand positioning and improved employee satisfaction scores.
• Workforce Development & Engagement
• Launched targeted leadership development and career progression initiatives.
• Elevated employee engagement scores significantly.
• Cultivated a high-performance, growth-oriented organizational culture.
• 𝗚𝗹𝗼𝗯𝗮𝗹 𝗛𝗥 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽
• Provided strategic oversight of talent acquisition, career development, training, and benefits administration across international locations.
• Ensured full alignment of global HR practices with corporate vision and objectives.

Jun 2015 – May 2019 · 3 yrs 11 mos · Greater Delhi Area

• Group HR Head – Strategic Leadership & Transformation
• Spearheaded comprehensive HR strategies to drive talent acquisition, employee development, performance excellence, and operational efficiency across the entire organization. Oversaw end-to-end HR functions including recruitment, skills enhancement, performance management, policy governance, budget control, and administrative operations.
• Key Achievements & Impact
• Talent Acquisition & Management
• Led full-cycle recruitment and selection, collaborating with headhunters and multiple sourcing channels to attract and onboard top-tier talent.
• Reduced average time-to-hire by 25% through streamlined processes and proactive pipeline building.
• Skills Development & Capability Building
• Designed and rolled out a structured skills development plan that improved overall employee capabilities by 30% within one year.
• Introduced equitable incentivization tied to talent, skills, and performance outcomes — shifting away from tenure- and age-based models.
• HR Reporting & Performance Management
• Optimized HRMS utilization and led monthly management reporting to provide actionable insights to leadership.
• Implemented performance management initiatives that increased employee engagement by 20% through structured knowledge-sharing, skill-building, and feedback mechanisms.
• Policy Development & Governance
• Led the creation, review, update, and organization-wide rollout of HR policies and procedures.
• Ensured full regulatory compliance, consistency, and fairness across all business units and locations.
• Budget & Cost Optimization
• Managed HR budgets effectively, delivering a 15% cost reduction through strategic planning and close collaboration with finance.
• Established transparent salary scales and allowances to maintain equity and competitiveness across the group.
• Administrative & Compliance Oversight
• Maintained strategic oversight of administrative functions across Group HQ and Country Offices.

Apr 2002 – Jun 2015 · 13 yrs 2 mos · JAIPUR · On-site

• Key Responsibilities & Achievements
• Strategic Appointments & Talent Acquisition: Spearheaded the end-to-end review and approval process for faculty and staff hiring, ensuring compliance with government guidelines. Optimized recruitment strategies, reducing hiring time by 30% while enhancing candidate quality.
• Policy Development & Process Optimization: Designed and implemented HR policies, procedures, and best practices to streamline operations within the unit. Led the integration of new business processes in collaboration with CBSE Central Offices, resulting in a 25% increase in operational efficiency.
• Benefits & Leave Administration Excellence: Provided expert guidance to employees on benefits, payroll, and leave policies in alignment with leadership directives. Ensured timely dissemination of critical information, improving employee satisfaction scores by 40%. Strengthened payroll accuracy, reducing discrepancies by 35%.
• HR Data Management & Analytics: Led the HR reporting and transaction processing system, ensuring 100% accuracy and compliance. Developed key performance metrics to track service delivery and customer satisfaction, leading to a 30% improvement in HR response time.
• Compensation & Organizational Structure Enhancement: Partnered with senior leadership to refine job classifications and compensation structures, resulting in 20% cost optimization. Designed organizational frameworks that enhanced productivity and reduced administrative costs across teams.
• Key Impact Highlights:
• ✅ Reduced hiring cycle time by 30% through enhanced talent acquisition strategies.
• ✅ Implemented a new HR policy framework that streamlined compliance and reduced risks.
• ✅ Optimized benefits administration, leading to a 40% improvement in employee retention.
• ✅ Enhanced HR analytics, using data-driven decision-making to drive 30% workforce efficiency improvement.