Prashanth Madhavan

Business Development Executive

Bengaluru, Karnataka, India27 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 24 years of experience in IT Service Sales
  • Expert in client relationship management and strategic planning
  • Proven track record in driving sales and business development
Stackforce AI infers this person is a B2B Sales Leader with expertise in IT Services and Business Development.

Contact

Skills

Core Skills

Client Relationship ManagementStrategic PlanningBusiness DevelopmentSales ManagementTeam ManagementCustomer Relationship ManagementSales OperationsLead Generation

Other Skills

Client EngagementStakeholder ManagementDigital TransformationTelemarketingFraud ManagementSupply Chain OptimizationCustomer RetentionInbound CampaignsOutbound CampaignsSubscription RenewalsLead QualificationCustomer OnboardingLead ManagementCampaign ManagementCustomer Management

About

Goal-oriented, high-energy SALES professional with over 24 Years in IT Service Sales/Inside Sales Operations for North America and UK Region. Develop and harness business relations to cultivate and capture new and existing businesses that establish targeted goals. Effectively assess challenges and implement strategies to maximize sales. Drive and perseverance to deliver quality service and products. Core Competencies include: Global Business Development Customer Retention Inside Sales Operation Team Management New Business Development Client Relationship Management Key Account Management Consultative & Solution Sales Contract Negotiation Skills Sales & Marketing Leadership Strategic Planning & Implementation Marketing Development Market research & Analysis Leadership & Team-building

Experience

27 yrs 4 mos
Total Experience
3 yrs
Average Tenure
4 yrs
Current Experience

Infosys bpm

2 roles

Client Relations - GCC Practise

Promoted

Apr 2025Present · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

  • Driving strategic client engagement for Infosys BPM’s GCC practice, I act as a bridge between India-based Global Capability Centers and Infosys—unlocking synergies, building CXO relationships, and shaping new opportunities. At the intersection of GCC growth and digital transformation, my work spans identifying emerging GCCs, engaging senior stakeholders, and partnering with sales teams to convert insights into high-impact, long-term engagements.
Client EngagementStakeholder ManagementDigital TransformationClient Relationship ManagementStrategic Planning

Head - Key Solutions

Jun 2022May 2025 · 2 yrs 11 mos · Bengaluru, Karnataka, India · On-site

  • Global reach out to organizations in search of next-gen business process services in relation to Fraud Management, S2P, Supply Chain Optimization, Web & Social Media Analytics, Master Data Management, Accounts Payable on Cloud, Content Marketing Operations, e-Commerce & Marketplace Managed Services, Manage some of the existing Businesses, Upsell n Cross sell
TelemarketingFraud ManagementSupply Chain OptimizationLead GenerationCustomer RetentionBusiness Development+1

Gep worldwide

Director of Global Sales

Jul 2021Jun 2022 · 11 mos · Mumbai, Maharashtra, India

  • Manage a team of sales professionals who are responsible to manage inbound, outbound campaigns to generate new business for varied automation solutions related to Supply Chain, Procurement and also look into up-sell/cross-sell campaigns into exisiting businesses.
Inbound CampaignsOutbound CampaignsSales ManagementBusiness DevelopmentTeam Management

Thomson reuters

2 roles

Manager-Global Sales

Promoted

Mar 2017Jan 2021 · 3 yrs 10 mos · Mumbai Area, India

  • To manage a team of professionals who are responsible for subscription renewals, upsell cross-sell campaigns, qualifying leads for new business, clarifying customer queries, and onboarding new customers.
Subscription RenewalsLead QualificationCustomer OnboardingSales ManagementCustomer Relationship Management

Global Sales Specialist

Feb 2016Jan 2017 · 11 mos · Mumbai Metropolitan Region

  • Inbound, Outbound Lead Management, Lead Qualification, Campaign Management, Follow up with Event Registrations, and Exclusive promotions for New and Existing customers.
Lead ManagementCampaign ManagementSales OperationsLead Generation

Xduce corporation

Director-Global Sales

Aug 2015Jan 2016 · 5 mos · Greater Bengaluru Area

  • Manage a set of Oracle Customers based in North America through partner-based channels, upsell and cross-sell OU-related subscriptions n renewals.
Customer ManagementUpsellingCross-sellingSales ManagementClient Relationship Management

Oracle

2 roles

Sr.Manager- Sales, North Americas

Jun 2009May 2015 · 5 yrs 11 mos · Greater Bengaluru Area

  • Onboarding new clients, Working with Existing customers for renewals, upselling n cross-sell, liaising with internal stakeholders to work on effective customer relationship Management, Team Management
Customer OnboardingRenewals ManagementSales ManagementCustomer Relationship Management

Sales Manager - EMEA/APAC Regions

Jun 2003Jun 2009 · 6 yrs · Greater Bengaluru Area

  • EMEA offshore sales operations for OU services across the EMEA region which include customer acquisitions, renewals, team management, performance management, and internal collaboration.
Customer AcquisitionsPerformance ManagementSales ManagementTeam Management

Frost & sullivan pvt ltd

Sales Manager-Global Markets

Jan 2001Jan 2003 · 2 yrs

  • Manage parallel campaigns, 1- Generate New Business 2- Customer Renewals 3. New Launch
Campaign ManagementCustomer RenewalsSales ManagementBusiness Development

Rr donnelley

Customer Relationship Manager

Jan 2000Jan 2001 · 1 yr · Greater Chennai Area

Advanced technology labs

Sales Manager

Jan 1998Dec 1999 · 1 yr 11 mos · Chennai, Tamil Nadu, India

  • Manage Customer relationships, Work on renewals, Conduct Road Shows, Organize Seminars.

Sheraton hotels & resorts

Tele-Sales Specialist

Jul 1997Dec 1997 · 5 mos · Greater Chennai Area

  • Responsible for promoting and selling Sheraton Plus Membership to premium customers across India and renewing existing memberships.

Education

Symbiosis Institute of Management Studies

MBA — Sales & Marketing

Jan 2001Jan 2003

National Institute of Sales

PGDGSM

Jan 1997Jan 1999

University of Madras

B Com — Commerce

Jan 1994Jan 1997

Padma Seshadri Bala Bhavan

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