Priyanka Das

Associate Consultant

Bengaluru, Karnataka, India9 yrs 8 mos experience

Highly Stable

Key Highlights

Proven track record of improving operational efficiencies.
Expert in data analysis and business insights.
Strong collaborator with cross-functional teams.

Stackforce AI infers this person is a Business Analyst with expertise in data-driven decision making in the SaaS industry.

Contact

Skills

Core Skills

Business AnalysisProject ManagementData AnalysisBusiness AnalyticsData VisualizationBusiness DevelopmentLeadership

Other Skills

Business RequirementsPresentation SkillsBusiness GrowthStakeholder ManagementGoogle Apps ScriptGoogle DocsBusiness MetricsExploratory Data AnalysisStatisticsGoogle SlidesApache SupersetLooker (Software)Problem SolvingCommunicationDescriptive Analysis

About

Highly analytical and detail-oriented Business Analyst with overall 6+ years of experience. Proven track record of identifying and solving complex business problems, driving operational efficiencies, and performing data analysis, process improvement, and project management. Strong collaborator and communicator with the ability to build relationships with cross-functional teams and stakeholders.

Experience

9 yrs 8 mos

Total Experience

3 yrs 8 mos

Average Tenure

3 yrs

Current Experience

Ey

Senior Consultant

Jun 2023 – Present · 3 yrs · Bangalore

Business RequirementsPresentation SkillsBusiness AnalysisProject Management

Airbnb

2 roles

Business Analyst

Promoted

Apr 2020 – Mar 2023 · 2 yrs 11 mos · Gurugram, Haryana, India

♦ Aiding Payments & Compliance LOBs with data solutions to business problems related to operations.
♦ Built Quality Dashboard and feeding pipelines to track the quality, effect, and efficiency of the quality which was used by the LT team globally and it improved the overall quality scores from 87% to 94% in a duration of 3 months.
♦ Responsible for defining, tracking, and improving key metrics and communicating business trends to various stakeholders and leaders, enabling data-driven decision making
♦ Modelling data in order to create reporting infrastructure/dashboards for business process management.
♦ Worked with operations teams to build streamlined recurring incentive, productivity, and business review metrics.
♦ Partnered with the Data science team to work on improving the data point capturing and improved calculation of a key metric called AHT for ticket handling.

Business RequirementsBusiness GrowthData AnalysisBusiness Analytics

Visual Accessor

Jun 2019 – Apr 2020 · 10 mos · Gurugram, Haryana, India

♦ Gathering day-on-day quantitative & qualitative data of work done by the Support Ambassadors in an automated tool made using Google scripting language.
♦ Processing & Representing the data into meaningful results for the LT team to review and take actions, using Google Data Studio.
♦ Generation of Quality & Productivity reports being sent daily, weekly, or monthly.
♦ Verifying listings on the Airbnb platform from around the world.
♦ Assessing Homes potential to be listed under Plus Category.

Google Apps ScriptGoogle DocsData AnalysisData Visualization

Greno services

Co-Founder

Jul 2016 – Mar 2020 · 3 yrs 8 mos · Noida, Uttar Pradesh, India

GreNo services helped large-scale motorsports events happening all over India by providing hospitality and mechanical assistance to the participants. A few of my major roles were:
♦ Under my Leadership, Starting in 2016 Greno crossed the revenue 1Million INR mark in the year FY 17 - 18. With consistent hard work, we took it to revenue 5Million INR in the final year 19-20.
♦ Responsible for setting strategy and having a business plan.
♦ Setting the direction and establishing the desired image for the business.
♦ Create and maintain the overall marketing plan for the business.
♦ Financial and people management.

Project ManagementPresentation SkillsBusiness DevelopmentLeadership