Jun 2025 – May 2026 · 11 mos · Bengaluru · On-site

• Adobe Experience Manager (AEM) Guides is a cloud-native Component Content Management System (CCMS) for creating, managing, and delivering structured technical content, such as product documentation, knowledge bases, and support guides. It uses DITA standards for reusable components, AI-powered authoring, and multi-channel publishing to web, PDF, and more, cutting costs with up to 50% content reuse

Jan 2024 – Jun 2025 · 1 yr 5 mos · On-site

• Key Logos: Workday, Ingram Micro, WSP Global, Comerica
• > Closed over $2+ Million in ARR over 3 years in Whatfix Sales

Jun 2022 – Jan 2024 · 1 yr 7 mos · On-site

• Roles and responsibilities.
• Enterprise Orchestration: Executed bespoke GTM playbooks for Fortune 2000, Competitive Displacement, and Closed-Dropped accounts.
• Portfolio Expansion: Executed aggressive 12-month "Land and Expand" cycles to maximize account lifetime value (LTV) before Growth Team transition
• Alliance Co-Selling: Orchestrated strategic co-selling with ISV/GSI partners to accelerate deal velocity and navigate complex procurement.
• Value Engineering: Institutionalized MEDDPICC and Mutual Action Plans (MAPs) to de-risk complex cycles and ensure predictable deal closure.
• Field Evangelism: Represented Whatfix as an Industry Ambassador in the US at Dreamforce, HR Tech, and CLO Forum, engaging C-suite decision-makers.
• Team Support & Leadership:
• Serve as a Bar Raiser Interviewer during the hiring process, ensuring high standards in recruitment.
• Foster team spirit by actively participating in bonding activities and internal and external events.
• Enablement & Coaching:
• Lead workshops, trainings, and enablement sessions to support team development and organizational goals.
• Promote a coaching culture by consistently joining enablement sessions, net practice, and other training initiatives, fostering continuous learning and improvement.

Jun 2020 – May 2022 · 1 yr 11 mos

• 2021: #1 Player of the Year - MSP/MSSP/MME Sales
• 2020: #1 NCA Rep Worldwide - MSP/MSSP/MME Sales | Presidents Club
• 2019: #1 NCA Rep Worldwide - MSP/MSSP/MME Sales | Presidents Club
• 2018: Rookie of the Year | Presidents Club Winner
• > Closed a total of $5+ Million in ARR over 4 Years at Kaseya Sales.

Dec 2017 – Jun 2020 · 2 yrs 6 mos

• Successfully negotiate and sell solutions to customers across a wide variety of industries, including finance, healthcare, manufacturing, managed services, legal, government, and retail.
• Consistently apply the Sandler Sales Methodology to close deals relating to SaaS, IaaS and DRaaS, while working as an Individual Contributor.
• Strategically approach target teams and companies, identify the best available technology solutions for their needs, and effectively sell corporate solutions to enhance client recruitment efforts.
• Driving accountability through crucial process measures, action plans, and contractual obligations.
• Establish consistent execution of leading practices and procedures for global deployment and expansion services into new markets and territories.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Tactfully serve the client's best interests while meeting or exceeding all assigned quotas.
• Develop new sales opportunities using advanced google search by engaging with prospective customers over LinkedIn, studying customers' business or industry blogs, and staying up to speed with recent changes before reaching out to prospects.
• Value-Based Selling - Present Kaseya's Solution to all levels of prospective customer accounts across the U.S. and Canada via Presentations. Understand the prospect's business challenges through question-based selling and present tailor-made solutions that directly address these business challenges and convey Return on investment.  Monthly sales forecasting and pipeline management to drive process and productivity using Salesforce.com.

Sep 2015 – Dec 2017 · 2 yrs 3 mos · Bangaon Area, India · On-site

• Nature of work:
• Grow revenue from existing account base within assigned territory by building strong relationships with clients.
• Protect and defend annual revenue, customer base, and subscriptions within defined assignment.
• Make approximately 40-50 calls per day to assigned customers to build value added relationship that will lead to long-term partnership
• Consult with clients on best practices to increase their ROI.
• Liaise with technical support, accounting and other areas of the business to ensure customer satisfaction.
• When necessary, conduct customer site visits to grow and retain accounts.
• Keep accurate, detailed records of all sales activity in CRM (Salesforce.com).
• Responsible for managing the overall account relationship. Works with clients on contract renewals, unit add-ons, additional features and escalated Customer Care issues.
• Performs miscellaneous job-related duties as required/assigned

Dec 2013 – Sep 2014 · 9 mos · Bengaluru Area, India · On-site

• Nature of work:
• Drafting the Final reports depending on the client
• Working with special clients and understanding their need.
• Providing resolutions to the client and the candidate
• Closing the case within the required time frame.
• Few major clients ( JP Morgan, Wells Fargo, Goldman Sachs, BOA)
• Industry: BFSI

Dec 2010 – Sep 2013 · 2 yrs 9 mos · Bengaluru Area, India · On-site

• Nature of work:
• Understating the problem and reason for the property to get into foreclosure.
• Retaining customer's
• Discussing the resolution option to get the account current and moving smooth and getting the house out of foreclosure.
• Setting up appointments with the clients every month to understand their well-being.
• Focus on customer-centricity.
• Closing the case on priority before the sale date.
• Complete end-to-end resolution.