Rakesh Kala — Product Manager

EXPERIENCE SUMMARY Over 20 Years of rich work experience in Software testing & Implementation, Test Management, Project Management, Delivery management, Client engagement, Scrum Master, Agile methodology on Telecom domain (BSS & OSS), Healthcare domain Good exposure to People Management Defects Management, Client management, supporting client on Integration testing, UAT, Performance testing, knowledge transition leading the project to steady state, Test estimations, Participation in internal Audits, Goals definition for the team, setting up KRA’s for the team, active participation in PMR, Timely and Qualitative delivery, adherence to Quality processes, maintaining and improving on the CSAT, identification, planning and , Client engagement, Continuous Integration(CI)/Continuous Delivery(CD), DevOps Worked with various Telecom Service providers (TSP) across the globe like MTNL(India), DNA (Finland), H3G (UK), UTS (Curacao), Telefonica O2 (Germany), T-Mobile (US), NCELL (Nepal), AT&T (US), Unity Media Group (Germany). Decent exposure to Quality centre, Slack, Clear Quest Web, JIRA, ITSM, Confluence, Test Director, Clear Case, Selenium Web driver, TestNG, SIGOS, Jenkins, GIT, Cucumber, HP ALM Good hands on experience on various Billing applications like Progressor, Netcharger, EMR, Openet, Convergent Billing Solution (CBS).

Stackforce AI infers this person is a Telecom and Software Testing expert with strong Agile and Project Management capabilities.

Location: Faridabad, Haryana, India

Experience: 16 yrs 4 mos