Ramhari Thakur

Operations Associate

Gurgaon, Haryana, India11 yrs 11 mos experience
Highly StableAI Enabled

Key Highlights

  • Experienced in leading quality operations teams.
  • Strong background in customer experience management.
  • Proficient in data analysis and reporting.
Stackforce AI infers this person is a Customer Experience and Operations Management specialist in BPO.

Contact

LinkedIn

Skills

Core Skills

Operations ManagementTeam ManagementData AnalyticsCustomer Experience

Other Skills

Voice ProcessingContent ManagementTeam LeadershipReportingPassionate about WorkBusiness Process Outsourcing (BPO)Driving PerformanceOnline OrderingTypingArtificial Intelligence (AI)StrategyAnalytical SkillsProblem SolvingEnglishOnline Research

Experience

11 yrs 11 mos
Total Experience
4 yrs
Average Tenure
4 yrs 1 mo
Current Experience

Startek

Team Lead and Quality Specialist

May 2022 – Present · 4 yrs 1 mo · Lucknow, Uttar Pradesh, India

Voice ProcessingContent ManagementOperations ManagementTeam Management

Jindalx

3 roles

Senior back office associate

Promoted

Apr 2021 – Jul 2022 · 1 yr 3 mos

  • I am working here as a senior Image, review and tag moderator.
Team LeadershipReportingOperations ManagementData Analytics

Senior Associate

Oct 2019 – Apr 2021 · 1 yr 6 mos

  • Photo and tag moderator
ReportingCustomer ExperienceData Analytics

Associate

Nov 2018 – Oct 2019 · 11 mos

ReportingCustomer ExperienceData Analytics

Zomato

2 roles

Sr. Executive

Promoted

Oct 2017 – Oct 2018 · 1 yr · Gurgaon, India

Customer ExperiencePassionate about WorkOperations Management

Executive

Jun 2014 – Oct 2017 · 3 yrs 4 mos · Gurgaon, India

  • I m working as a Data analist /Data processing /Operation /mail support
Customer ExperiencePassionate about WorkData AnalyticsOperations Management

Education

IVSIT Akbarpur Mathura

Bachelor's degree — CSE

Jan 2010 – Jan 2014

S.D. Inter Collage Gaziabad

Intermediate — PCM

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