Richard Shulman

Product Manager

Bedford, Massachusetts, United States31 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 20 years of experience in technical support.
Expert in enterprise software and project management.
Strong background in database design and performance tuning.

Stackforce AI infers this person is a Principal Support Engineer with extensive experience in enterprise software and technical support.

Contact

Skills

Core Skills

Enterprise SoftwareSoftware Project Management

Other Skills

Progress 4GLUnixRDBMSDatabasesLinuxWindowsMiddlewareSOAShell ScriptingSolarisDatabase DesignBusiness IntelligenceArchitectureData IntegrationPerformance Tuning

Experience

31 yrs 7 mos

Total Experience

15 yrs 9 mos

Average Tenure

28 yrs 7 mos

Current Experience

Progress software

4 roles

Principal Support Engineer

Promoted

Jan 2001 – Present · 25 yrs 5 mos

Progress 4GLEnterprise SoftwareUnixRDBMSDatabasesLinux+11

Consultant, Rapid Response Team

Nov 2000 – Nov 2001 · 1 yr

Senior Technical Support Engineer

Promoted

Mar 1998 – Nov 2000 · 2 yrs 8 mos

Technical Support Engineer, DOS/Windows Team

Nov 1997 – Mar 1998 · 4 mos

Marketplace information corporation

2 roles

Technical Support Supervisor

Promoted

Jan 1995 – Jan 1996 · 1 yr

Technical Support Engineer

Jan 1993 – Mar 1995 · 2 yrs 2 mos

Education

Boston Latin Academy

Jan 1981 – Jan 1987

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