Rick Jones

CEO

South Windsor, Connecticut, United States32 yrs 2 mos experience
Highly StableAI Enabled

Key Highlights

  • Expert in transforming supply chains with AI and automation.
  • Proven track record in customer engagement strategies.
  • Strong leadership in driving sales and operational excellence.
Stackforce AI infers this person is a Supply Chain and Sales Management expert in the SaaS industry.

Contact

Skills

Core Skills

Supply Chain ManagementAiDigital TransformationCustomer EngagementMarketingSales OperationsAccount ManagementSales StrategyTransportation ManagementSalesSales ManagementSourcingLogisticsConsulting

Other Skills

Business Process AutomationOptimizationStatistical ForecastingAgile Supply ChainsPredictive InsightsDigital ThreadTechnology EnablementPersonalized InteractionsIntegrated Go-to-Market PlatformCustomer SolutionsStrategic Account ManagementOperational ImprovementsTransportation OptimizationRoutingScheduling

About

A consultative approach, well-earned credibility, and an innate creativity have enabled me to sustain success in both leadership and individual contributor roles; helping clients to see business challenges and opportunities through a different lens. Customer Experience is top of mind for boardrooms, to address shareholder growth, while Employee Engagement is the key to maximizing sustained value from your most important assets. Master both and you are well positioned to be a predator as opposed to prey in your industry. The key that connects them is an agile and tightly integrated value chain that begins with new product introduction and ends with managed end of life of older products, while spanning the continuum from long range strategic planning to minute by minute operational excellence that keeps everyone and everything on plan to meet your key objectives. SAP’s Design to Operate in a single suite of connected solutions with the critical aspect of time applied to leverage the appropriate horizons for Sales & Operations Planning to the freeze fences of production scheduling and warehouse management. This is the glue that enables your customer engagement strategies to ensure timely fulfillment to a customer of one, back into operations to your procurement processes, manufacturing and logistics resources and enterprise assets, ensuring that all ‘singing off the same song sheet’. This is the value proposition of SAP Digital Supply Chain. My academic background is engineering, and my personal passion is problem solving; there are few situations cannot be improved with thought and effort. Hence the Optimistic Anarchist label.

Experience

32 yrs 2 mos
Total Experience
3 yrs 4 mos
Average Tenure
2 yrs 1 mo
Current Experience

Archlynk

Chief Revenue Officer

May 2024Present · 2 yrs 1 mo · New England · Remote

  • Supply Chain Management means different things to different people, determined by their objectives. ArchLynk is focused on the thoughtware and software that delivers the insights and intelligence to drive optimal supply chain planning, scheduling, and compliance. By bringing together AI (both in our own solutions and through the capabilities of SAP), optimization, heuristics, and statistical forecasting; we enable critical business process automation on an extensible platform from SAP. By breaking down business silos to operate your extended enterprise in a shared context, we position you for maximum agility and risk-resilient operations across your eco-system of suppliers, partners, and customers. We don't know what new disruptions will come in the near future, we only know from the recent past, that there will continue to be disruptions and the opportunities those disruptions create. With ArchLynk, the future is yours...take it!
Supply Chain ManagementAIBusiness Process AutomationOptimizationStatistical Forecasting

Sap

4 roles

Regional Vice President, Supply Chain

Promoted

Jan 2022May 2024 · 2 yrs 4 mos

  • The Pandemic, Working from Home, Shutdowns, and Trade Shifts have created an inflection point for the record books. It is more critical now, than ever, to build out agile and resilient supply chains. Companies need to break down their silo's, empowering their people and processes to run with better predictive insights and self-repairing solution capabilities, leveraging our unique Digital Thread that carries not just the data, but the critical context of that data. SAP delivers the platform that carries that Digital Thread enabling our customer to compete with their eco-system, with sustainable best practices to deliver success for all partners. This ability to manage the As Designed, As Manufactured, As Sold, and As Maintained life cycle for a customer of One, in an extended business network, is why the worlds best known brands in every industry are backing away from the traditional best-of-breed self-assembly model and focusing on their core competencies to transform into the intelligent enterprise they must be to excel, relying on SAP to deliver their critical technology enablement from the Top Floor to the Shop Floor, from Innovation to End of Life. Delivering all of this in the Cloud means that IT moves from a construction operation to become "Technology Whisperers" helping the business marry their objectives with the best AI/ML, Blockchain and other capabilities that are packaged in consumer ready applications.
Agile Supply ChainsPredictive InsightsDigital ThreadTechnology EnablementSupply Chain ManagementDigital Transformation

Vice President, Digital Supply Chain

Promoted

May 2019Feb 2022 · 2 yrs 9 mos

Customer Engagement & Commerce Account Executive

Jul 2015Apr 2019 · 3 yrs 9 mos

  • There is major disruption in Customer Engagement, the expectation, whether you are working in a B2C, B2B, or B2BC is that you know your customer and you make if very easy to know you. Contextual, personalized interactions are table stakes. Developing and executing on a vision that will sustain you is critical and I can help, building a single view of your clients in an integrated Go-to-Market platform, leveraging those investments you have made which are working, and filling the gaps or replacing those silo'd technologies that are not. This is SAP Hybris, providing Marketing, Commerce, Sales and Service, embracing your clients with insights that develop trust for a sustained relationship.
  • There is a land grab going on to capture the attention of Millenials to Boomers and the companies they work for....I can help you.
Customer EngagementPersonalized InteractionsIntegrated Go-to-Market PlatformMarketing

Account Executive

Aug 2013Jun 2015 · 1 yr 10 mos

  • Serving named accounts that represent long time clients of SAP ECC, clients that use SAP's best in class point solutions, and prospects with no existing SAP solutions; I am executing SAP's vision to help the world run better and improve people's lives. My mission is to make every customer a best run business.
Account ManagementSales StrategyCustomer SolutionsSales Operations

Infor

4 roles

Global Account Manager

Feb 2012Aug 2013 · 1 yr 6 mos · Greater Hartford

  • Working with a handful of strategic accounts, I helped them fill critical capabilities gaps in their solutions landscape to enable high value operational improvements.
Strategic Account ManagementOperational ImprovementsAccount ManagementSales Strategy

Strategic Account Executive

Jan 2009Mar 2011 · 2 yrs 2 mos

  • With a renewed focus on the business advantage that our best-in-class supply chain solutions deliver, I have taken a leadership role in direct sales to build on Infor's success in supply chain planning solutions.
Supply Chain SolutionsDirect SalesSalesSupply Chain Management

Vice President, NA Commercial Region, Process Solutions Group

Promoted

Jul 2006Jan 2009 · 2 yrs 6 mos

  • Delivered customer benefits in Food & Beverage and Chemical companies by leading a team of sales professionals with enterprise solutions that enabled key processes such as Order to Cash, Purchase to Pay, Plan to Produce, Design to Deploy and Manage the Enterprise.
Enterprise SolutionsSales LeadershipSales ManagementSupply Chain Management

Strategic Account Executive

Nov 2004Jul 2006 · 1 yr 8 mos

  • Managing a global account within what is now the Process solutions team
Global Account ManagementSales StrategyAccount ManagementSales

Jda software

Major Accounts Executive, Transportation Sales

Mar 2011Feb 2012 · 11 mos

  • Whether you are moving goods from the far east to Boston, or making milk runs to deliver product to a fixed set of deliveries, let me help you with an unique solution that will manage multi-mode optimization, routing, scheduling and execution in a single solution.
Transportation OptimizationRoutingSchedulingTransportation ManagementSales

Frictionless commerce

Financial Services Manager

Sep 2003Oct 2004 · 1 yr 1 mo

  • Tasked with selling Strategic Sourcing solutions to the Financial Services industry I delivered a strategic win by replacing Ariba at their flagship account in the industry.

G-log

Director, Business Development

Mar 2002Sep 2003 · 1 yr 6 mos

  • Developed strategy and model for selling to mid-tier 3rd Party Logistics Providers, proving the model with three successful sales
Strategic SourcingSalesSourcing

Agile software

Account Executive/Solution Consultant

May 1999Feb 2002 · 2 yrs 9 mos

  • I completed my first year at Agile at 155% of quota and then transitioned into solution consulting for major accounts where my sales and technical abilities would provide a force multiplier to help multiple account execs maximize Agile's revenue
Sales StrategyLogisticsSales

Manugistics

Major Account Executive

Sep 1996May 1999 · 2 yrs 8 mos

  • Lead my team in sales in 1998 with major wins in both Canada and US including a competitive replacement of i2 at a global manufacturer.
SalesSolution ConsultingConsulting

Numetrix

Sales Director

Dec 1993Sep 1996 · 2 yrs 9 mos

  • Delivered strategic levels of success for key clients and built out the southeast sales region, hiring and managing the sales account execs and solution engineers to drive improved performance.
Sales LeadershipAccount ManagementSales Management

Education

Boston University

BS — Computer Science

Jan 1987Present

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