Rujuta Singh

CEO

London, England, United Kingdom23 yrs 6 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Expert in AI-driven business transformation.
  • 22+ years of experience in complex problem-solving.
  • Specializes in rapid scaling and innovation.
Stackforce AI infers this person is a SaaS and Digital Transformation expert with a focus on customer-centric strategies.

Contact

Skills

Core Skills

Digital TransformationBusiness StrategyCrm ImplementationExecutive CoachingTeam CoachingClaims TransformationCustomer Experience Transformation

Other Skills

Microsoft Dynamics CRMCustomer Relationship Management (CRM)InsuranceArtificial Intelligence (AI)Digital StrategyProgram ManagementBusiness TransformationFacilitationBusiness DesignStrategyProblem SolvingStrategic ThinkingLeadershipCRMCommunication

About

🌍 Part business guru, part thrill-seeker. I thrive in discomfort, challenge the status quo, and ask 'Why not?' more often than a toddler asks 'Why?'. My clients rely on me to bring in a dash of urgency, a sprinkle of curiosity, a chug of right questions and a hefty dose of momentum. Work between London and Bay Area. How I help: πŸš€ AI Accelerator: Zero to working AI prototype in 3 weeks πŸš€ Go-To-Market Accelerator: Growth hacking, product launches, market expansion 🧠 Strategy & Innovation Labs for transforming business rapidly 🧠 Interactive workshops, Speaking & hackathons: teaching effective collaboration, value proposition, design thinking, visual thinking, and AI. What You Get: βœ“ Scale faster in fraction of the time βœ“ High-performing teams without the burnout βœ“ Results in days, not months Currently Open For: βœ“ AI Strategy & Innovation Lab engagements βœ“ Specialized CRM, Customer & Digital Transformation projects βœ“ Fractional/interim transformation roles βœ“ Post-M&A integration βœ“ Process automation & digitization βœ“ Outsourcing βœ“ SaaS implementations βœ“ Change Management I spent the first part of my 22+ year career avoiding the messiest part of business transformation: "the people". As a computer nerd who loved math, algorithms, and databases, they were logical. Until I couldn't avoid the truth anymore: every transformation failure I witnessed wasn't technical – it was human. My breaking point was when I spent six months, in weekly meetings with a senior leadership team, discussing the same slide deck, trying to make one decision. One. Decision. I was trapped in never-ending tunnels of circular meetings – because nothing ever gets decided in a single meeting, does it? I had a choice: accept this as "how the system works" or find another way. What Changed Everything - I went to Silicon Valley to learn how high-growth startups solve complex problems rapidly. The difference wasn't better technology – it was better collaboration. So I combined my 22+ years of transformation experience with neuroscience-based collaboration methods. Turns out, when you fix the group dynamics, everything else follows. That's how Solved Together was born – with a mission to fix broken collaboration and help businesses develop a human-centered approach to growth and transformation. What I Do Now - I help companies solve complex challenges in days instead of months using these methods. DM me if you want your team to learn to do the same! πŸ”οΈ Off-duty: Found defying gravity on mountains, seas, or slopes. Because life's too short for sensible hobbies.

Experience

23 yrs 6 mos
Total Experience
2 yrs 5 mos
Average Tenure
10 yrs 6 mos
Current Experience

Specialty insurance - claims

Fractional Transformation Strategy Consultant

Feb 2025 – Jun 2025 Β· 4 mos Β· London Β· Hybrid

  • Claims Transformation
Business StrategyDigital StrategyArtificial Intelligence (AI)InsuranceClaims ManagementClaims Transformation

Isai

Advisor & Coach - Go To Market Strategy, design to market

Oct 2024 – Present Β· 1 yr 7 mos Β· London Area, United Kingdom Β· Hybrid

Zinc

Executive Coach & Team Coach

Jul 2024 – Present Β· 1 yr 10 mos Β· London Β· Hybrid

  • Zinc backs exceptional talent to build new commercial solutions that solve the most pressing societal issues. As a Zinc Coach, I support the cohort of 50 talented Founders to build commercial, scalable businesses that tackle some of the toughest problems facing people and the planet.
Executive CoachingLeadership DevelopmentTeam CoachingBusiness MentoringBusiness Strategy

Solved together

AI Transformation & Innovation Partner

Dec 2023 – Present Β· 2 yrs 5 mos Β· London Β· Hybrid

  • Turning mid-size businesses (5M+) into scaling machines. We're not about years of planning – we're about weeks of doing.
  • We use a potent brew of:
  • 🧠 Strategic problem solving
  • 🎨 Design Thinking & Visual Thinking, Neuroscience & Lego Serious Play (yes, really!)
  • πŸ’‘ Innovation that makes Edison look like a slacker
  • πŸ‹οΈβ€β™€οΈ Leadership Coaching that turns managers into caped crusaders
  • 🌍 Decades of cross-sector strategy & transformation experience (we've got the battle scars to prove it)
  • to solve complex challenges ridiculously efficiently.
  • Ready to scale? We're your dream team for:
  • 🌐 International expansion
  • πŸ”¬ Diversification (new products, services, customer segments - the whole shebang!)
  • πŸš€ Feature deepening (making your offering more irresistible than a puppy in a bowtie)
  • πŸ’° Revenue model shake-ups
  • πŸ”„ Business model redesigns (when "business as usual" is putting you to sleep)
  • 🀝 M&A + Post M&A Integration (making 1+1=3, without the migraines)
  • Unless you want to spend another few years in strategy limbo, let's chat. Because at Solved Together, we believe the best time to scale was yesterday. The second best time? Right now.
  • Let's solve this... together. πŸ’ͺ
Microsoft Dynamics CRMDigital TransformationCustomer Relationship Management (CRM)InsuranceArtificial Intelligence (AI)Customer Experience Transformation+11

Aj&smart

Strategy & Transformation - Master Facilitator

Aug 2023 – Present Β· 2 yrs 9 mos

Business Strategy

Connectd

Board Advisory & NED

Feb 2023 – Jan 2025 Β· 1 yr 11 mos Β· Greater London, England, United Kingdom

Customer Experience TransformationExecutive CoachingCRMDigital TransformationArtificial Intelligence (AI)Customer Relationship Management (CRM)+3

Lifetime trusted advisors

Executive Coach

Jan 2023 – Present Β· 3 yrs 4 mos Β· San Francisco Bay Area Β· Hybrid

Business StrategyExecutive DevelopmentExecutive LeadershipExecutive CoachingDelegationExecutive-level Communication+3

Renaissance reinsurance u.s. inc.

Libra Transformation Program - Lead

Sep 2022 – Jun 2024 Β· 1 yr 9 mos Β· London, England, United Kingdom

Business StrategyCustomer Experience TransformationDigital InnovationCross-functional Team LeadershipCommunicationDigital Transformation+16

Bgf

CRM & Digital Transformation Lead

Oct 2019 – Sep 2022 Β· 2 yrs 11 mos Β· London

Business StrategyCustomer Experience TransformationDigital InnovationCross-functional Team LeadershipMicrosoft Dynamics CRMCommunication+16

Axis capital

Consultant - Transformation Programme - Change Management

Feb 2019 – Oct 2019 Β· 8 mos Β· London, United Kingdom

Business StrategyCustomer Experience TransformationDigital InnovationCross-functional Team LeadershipCommunicationDigital Transformation+12

Tokio millennium re ag

Consultant - Technology Transformation

Jan 2018 – Dec 2018 Β· 11 mos

Business StrategyCustomer Experience TransformationDigital InnovationCross-functional Team LeadershipCommunicationDigital Transformation+11

Rgs intellect ltd.

Project-based, interim & fractional consulting

Nov 2015 – Present Β· 10 yrs 6 mos Β· London, United Kingdom

  • I specialize in:
  • CRM Implementation - Implement & fine-tune CRM & connected business systems, including optimizing and automation of Sales, Marketing & Customer Service. End-to-end project management from strategy, product roadmap through to implementation, change management & training
  • Customer-centric Digital Transformation - Focus on all customer touchpoints, redesigning processes, systems & teams to refine and elevate end-to-end customer experience
  • Change Management - Human-centric change management, starting & ending with people, addressing communication, alignment, user training, rollout and benefits tracking.
  • SaaS implementation - product selection, vendor & partner management, resourcing, end-to-end implementation of SaaS products.
  • Process Redesign, Automation & digitization
  • IT Outsourcing - RFP, procurement, partner selection, negotiation, resourcing and project management
  • M&A integration - IT & Operational integration of systems, processes & people post M&A
Business StrategyCustomer Experience TransformationCRMMicrosoft Dynamics CRMCommunicationDigital Transformation+11

Financial ombudsman service

CRM & Digital Transformation Lead

Nov 2015 – Dec 2017 Β· 2 yrs 1 mo

Business StrategyCustomer Experience TransformationDigital InnovationCross-functional Team LeadershipMicrosoft Dynamics CRMCommunication+13

Qbe insurance

Consultant

Apr 2015 – Nov 2015 Β· 7 mos

Business StrategyCustomer Experience TransformationDigital InnovationCross-functional Team LeadershipMicrosoft Dynamics CRMCommunication+17

Pwc

Management Consultant - Customer & Digital transformation

Aug 2013 – Apr 2015 Β· 1 yr 8 mos Β· London, United Kingdom

  • Customer and Digital transformation, CRM,
  • IT Enabled transformation
Business StrategyCustomer Experience TransformationCross-functional Team LeadershipCommunicationProgram ManagementProblem Solving+2

Wipro technologies

2 roles

Enterprise CRM Project Lead

Mar 2013 – Aug 2013 Β· 5 mos Β· Lloyds Banking Group

Business StrategyCustomer Experience TransformationDigital InnovationCross-functional Team LeadershipMicrosoft Dynamics CRMCommunication+17

CRM consultant and programme manager

Aug 2006 – Aug 2007 Β· 1 yr Β· USA

Business StrategyCustomer Experience TransformationDigital InnovationCross-functional Team LeadershipMicrosoft Dynamics CRMDigital Transformation+14

Avanade uk

Customer & Digital Transformation

Aug 2007 – Mar 2013 Β· 5 yrs 7 mos Β· London

Business StrategyCustomer Experience TransformationMicrosoft Dynamics CRMDigital TransformationDigital StrategyCreativity and Innovation+9

Majescomastek software inc

Lead CRM consultant

Mar 2004 – Aug 2006 Β· 2 yrs 5 mos Β· Redmond, USA

Business StrategyCustomer Experience TransformationBusiness Process DesignMicrosoft Dynamics CRMDigital TransformationFacilitation+10

Mastek ltd

2 roles

Module Lead

Oct 2003 – Jan 2004 Β· 3 mos

  • Client; Project; Module Lead for the Reports module
  • Development of Program Specs, Unit Test Plans
  • Stored Procedures in Oracle
  • Developing Reports in Actuate and Discoverer
Customer Experience TransformationC#Business Process DesignMicrosoft Dynamics CRMDigital TransformationDigital Strategy+10

IT Consultant - CRM

Dec 2002 – Mar 2004 Β· 1 yr 3 mos

Customer Experience TransformationCreativity and InnovationProgram ManagementProblem SolvingCustomer Relationship Management (CRM)

Education

Principal L N Welingkar Institute of Management Development and Research L. N. Road, Opp. Matunga Gymkhana, Matunga (Central) Mumbai 400 019

Master’s in Business Management β€” Business Management - Supply Chain

Jun 2005 – May 2006

Shreemati Nathibai Damodar Thackersey Women's University

Bachelor of Science β€” Information Technology (Computer Science)

Jan 1998 – Jan 2002

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