May 2023 – Sep 2025 · 2 yrs 4 mos · Bengaluru, Karnataka, India · Remote

• Founded and led WarrantyShop, a hyperlocal B2C platform enhancing local retailers' competitiveness against online giants.
• Developed a coin-based rewards system, increasing customer loyalty and driving repeat business.
• Architected a multi-channel notification system, improving customer engagement through various platforms.
• Managed a cross-functional team of 10-12 members, overseeing product, engineering, and operations.

Nov 2021 – Mar 2023 · 1 yr 4 mos · Bangalore Urban, Karnataka, India · Hybrid

• Led a team of 11+ engineers in developing real-time ingestion pipelines for retail analytics using Kafka, AWS Lambda, Snowflake, and Airflow.
• Integrated APIs from major retailers, enhancing promo scoring accuracy and achieving real-time synchronization.
• Improved customer insight delivery latency by 65% through strategic cache warm-up and ingestion tuning.
• Reduced overnight batch job runtime from 8 hours to under 1 hour, significantly cutting infrastructure costs.

Aug 2020 – Dec 2021 · 1 yr 4 mos · Bangalore Urban, Karnataka, India · Remote

• Developed a stateless inventory reservation engine using Hazelcast and Cassandra, enhancing low-latency item holds.
• Delivered predictive ETA APIs for efficient order lifecycle management, supporting high concurrency.
• Optimized cache serialization with Protobuf, reducing decompression latency from 50ms to 30ms, improving performance.
• Led architecture reviews and sprint planning for a 14+ member backend team, fostering collaboration and innovation.

Mar 2017 – Dec 2021 · 4 yrs 9 mos · Bengaluru, Karnataka · On-site

• Owned architecture and delivery for B2C, B2B, and Corporate search and booking systems in the travel sector.
• Optimized International hotel search response latency from 75 seconds to under 15 seconds through innovative caching and prioritization strategies.
• Designed scalable pipelines with Airospike, Kafka, and Elasticsearch, managing over 20M daily queries efficiently.
• Led a cross-functional team of 15+ engineers, overseeing sprint planning and engineering health initiatives.

Aug 2013 – Apr 2017 · 3 yrs 8 mos · Bangalore Urban, Karnataka, India · On-site

• Developed and maintained backend modules to generate complex reports for the Back office, across the Verticals.
• Built internal monitoring tools and automated error recovery flows, enhancing system uptime and minimizing support load.
• Refactored Java services into modular components, improving testability and deployment reliability.

Aug 2010 – Aug 2013 · 3 yrs · Bangalore · On-site

• Role to Analyse, Design and Develop the Complex Insurance System. Onsite support for release, quick bug fixing and Customizing the product based on the Customer requirement. Handle the team of 8 developers, creating WBS etc.