Sakshi Thakur

Operations Associate

Gurugram, Haryana, India3 yrs 8 mos experience

Highly Stable

Key Highlights

Over 2 years of experience in operations at Zomato.
Expert in data management and operational efficiency.
Strong communication skills and adaptability in dynamic environments.

Stackforce AI infers this person is a skilled operations associate in the food delivery industry with a focus on data management and customer satisfaction.

Contact

Skills

Core Skills

Payroll ManagementOperations Process ImprovementData ManagementReporting Metrics

Other Skills

Payroll ProcessingRequest for Quotation (RFQ)Regulatory ReportingMicrosoft ExcelRoot Cause AnalysisReport GenerationSQL-based ReportingData VisualizationSpreadsheetsTeamworkCustomer InteractionDaily ReportsTeam LeadershipTeam MotivationGlobal Payroll

About

Results-driven Operations Associate with 2+ years of experience at Zomato, specializing in efficient order management, data analysis, and customer satisfaction. Adept at team coordination, process optimisation, and problem- solving to enhance operational efficiency and user experience. Known for strong communication skills, adaptability, and success in a dynamic work-from-home environment. Seeking to leverage expertise in operations and customer service to contribute to strategic growth in a senior role.

Experience

3 yrs 8 mos

Total Experience

3 yrs 8 mos

Average Tenure

3 yrs 8 mos

Current Experience

Kendriya vidyalaya gajj bhunga punjab

Primary Teacher

– Present

Facilitated the development of LSRW (Listening, Speaking, Reading, and Writing) skills to improve students’ communication abilities.
Addressed individual learning differences through personalized and inclusive lesson plans, fostering a supportive learning environment.
Applied logical and analytical thinking to create structured and effective lesson plans tailored to diverse learning needs.

Zomato

2 roles

Senior Associate

Promoted

Dec 2024 – Present · 1 yr 5 mos · Gurugram, Haryana, India

This journey has been full of learning, challenges, and growth, and I’m deeply grateful for the incredible support of my team and mentors who have been part of this journey.
Looking forward to embracing new responsibilities, driving impactful outcomes, and contributing to Zomato’s continued success in this new role.
Here’s to continuous learning and growth!
#CareerGrowth #SeniorAssociate #NewRole

Payroll ProcessingRequest for Quotation (RFQ)Payroll ManagementOperations Process Improvement

Associate

Sep 2022 – Dec 2024 · 2 yrs 3 mos · Gurugram, Haryana, India

Regulatory ReportingMicrosoft ExcelData ManagementReporting Metrics

Zomato gurugram

Associate

Sep 2022 – Present · 3 yrs 8 mos

Spearheaded menu moderation and data management for Zomato’s Central Supply operations, ensuring 100 Percent data accuracy and seamless user experience.
Managed and updated menu and restaurant data, directly contributing to enhanced user engagement and im-proved operational efficiency.
Managed gourmet menu operations, maintaining premium content standards and improving visibility for high-value restaurant listings.
Streamlined production processes through effective vendor coordination, focusing on Root Cause Analysis (RCA), report generation, Turnaround Time (TAT) management, and task assignments
Utilized Redash to generate and analyze SQL-based reports, monitoring daily moderation metrics for items and images.