Dec 2022 – Jan 2024 · 1 yr 1 mo · Noida, Uttar Pradesh, India · On-site

• Professional Leadership:
• Spearheaded sales in competitive exam categories such as UGC, CDS, Banking, and SSC at Gradeup.
• Team Management Excellence:
• Led 6 Business Development Managers (BDMs) with 10 associates in each team, managing a team of 60.
• Consistently achieved 90% of the weekly target and maintained an impressive 95% order retention rate.
• Category Enhancement Initiatives:
• Actively participated in category discussions, initiating dialogues to identify improvement points for courses and classes.
• Contributed to enhancing offerings and customer satisfaction through strategic insights and collaboration.
• Campaign Design and Content Suggestions:
• Advised on and contributed ideas for designing marketing campaigns and developing content.
• Maximized lead generation and audience engagement, resulting in a 25% increase in signups and a 30% boost in lead premiumization, thereby improving sales conversion percentages.
• Financial Achievement:
• An integral part of the team that posted a net profit of 15 crores for the fiscal year 2023.

Jan 2021 – Nov 2022 · 1 yr 10 mos

• Professional Leadership:
• Steered the Aakash BYJU’S Vertical for K-12 as Regional Training Head, overseeing operations across Madhya Pradesh, Gujarat, and Maharashtra.
• Training and Management Excellence:
• Trained 3500+ On Job Trainees and guided 50+ managers, executing strategic programs on sales strategies and CRM usage over 23 months.
• Sales Achievement and Activation:
• Successfully activated 800+ Business Development Executives annually, consistently surpassing sales targets.
• Maintained a results-driven mindset, achieving an impressive 95% on Weekly Targets per team.
• Team Handling and Leadership:
• Managed a team of 200+ new associates and concurrently supervised 20 managers, fostering a high-performing culture with a focus on individual growth.
• Closely worked with regional and central HRBP's and focused on fostering a team with the right culture and spirit, which resulted in the attrition of 5% MOM of trainees as against 30% at the national level.
• Performance Recognition:
• Secured top ranks among 42 Associate Senior Managers nationwide, reflecting dedication and efficiency.
• Maintained a consistent 95% achievement on Weekly Targets, highlighting commitment to excellence.
• Operational Efficiency and Impact:
• Streamlined financial processes, reducing cancellations from 25% to 6%.
• Implemented strategic measures to enhance order processing speed, contributing to overall organizational efficiency.
• Strategic Feedback and Decision Support:
• Accomplished multiple tasks within established timeframes, delivering valuable feedback to decision-makers.
• Contributed significantly to organizational decision-making and strategic improvements.

Feb 2020 – Dec 2020 · 10 mos

• Training Leadership:
• Orchestrated the training of 11 batches, each comprising 20 Business Development Trainees (BDTs), providing hands-on guidance to those in their initial 0-2 months in the system.
• Initiated comprehensive training programs covering custom call pitches, sales strategies, and proficient CRM usage.
• Training Excellence and Impact:
• Achieved an exceptional 70% pass rate among BDTs, surpassing the national average of 50%.
• Garnered a top 3 ranking among 100 national training managers for 4 months consecutively, showcasing dedication and expertise.
• Converted disqualified leads into successful sales and generated 2.4 CR in 11 months.
• Recognition and Contribution:
• Recognized for consistently exceeding targets and fostering a culture of excellence.
• Contributed significantly to the region's success, aligning training programs with business objectives.

Aug 2019 – Jan 2020 · 5 mos

• Led a high-performing team of 10 individuals in Jharkhand, achieving exceptional results in business development. Implemented a successful hub-and-spoke model, conducting direct sales counseling sessions in Ranchi and across the state. Demonstrated outstanding leadership, maintaining minimal attrition and achieving an impressive 95% customer retention rate.
• Instrumental in surpassing regional benchmarks, the team achieved a remarkable weekly revenue per salesperson of 150k, exceeding the Eastern region average by 25%. Over a dynamic 6-month period, orchestrated the delivery of a total revenue of 3.2 cr. Through strategic planning and effective execution, significantly contributed to the growth and success of business operations in Jharkhand.
• Key Achievements:
• Team Leadership: Led a cohesive team, minimizing attrition and fostering a culture of excellence.
• Regional Excellence: Exceeded regional benchmarks with a 25% higher weekly revenue per salesperson.
• Revenue Milestone: Successfully delivered a total revenue of 3.2 cr in a span of 6 months.
• Overall, played a pivotal role in driving business expansion, showcasing strong leadership, and achieving substantial revenue growth in the Jharkhand region.

May 2019 – Jul 2019 · 2 mos

• Expanded the wings towards Bihar and Jharkhand districts like Kishanganj, Bhagalpur, Gaya, Dumka, Giridih, and Deoghar.Creating Awareness for Ed-Tech through the Hub & Spoke Process to understand
• the Market Requirements.
• One of the core members to settle Operations and establish Business in Bihar and Jharkhand for the Organisation.

Jun 2018 – May 2019 · 11 mos

• Responsible for Direct Revenue Sales, Generated 1.1 crores of revenue within a short span of 12 Months.
• Facilitating the Sales Process by Identifying Potential Leads, Responsible for Lead Management.
• Setting up One-on-one counseling meetings with the DTA (Downloaded the Learning App) Customers, On-boarding them, and realizing Revenue Targets on the Ground.
• Maintained customer retention at 95% vs the national average of 80%.
• Converting 10.5% free subscribers to paid subscribers across multiple campaigns leading to 250 fresh enrolments over the year.
• Handled collaboration with cross-functional teams Like Business Development, Sales Operations, and delivery to ensure operational efficiency at all times.
• Cultivating strong relationships with new clients, while maintaining existing client relationships.
• Mentoring new Business Development Trainees.

Jan 2018 – Mar 2018 · 2 mos · Bengaluru Area, India · On-site