Sandhya Nagarajan Reddy

Associate Consultant

Bengaluru, Karnataka, India7 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in driving digital adoption strategies
Strong leadership in presales and customer engagement
Proven track record with enterprise clients

Stackforce AI infers this person is a SaaS specialist with a strong focus on digital adoption and customer engagement.

Contact

Skills

Core Skills

LeadershipProject ManagementCustomer ServiceEngineering

Other Skills

Microsoft OfficeAutomationTeamwork

About

Experienced Presales Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Teamwork, Leadership, Engineering, Research, and Project Management. Strong sales professional with a Bachelor of Engineering - BE focused in BE(Computer science) from New Horizon College Of Engineering.

Experience

7 yrs 4 mos

Total Experience

2 yrs 5 mos

Average Tenure

3 yrs 8 mos

Current Experience

Whatfix

2 roles

Solutions Consultant

Promoted

Jan 2025 – Present · 1 yr 5 mos

1. Led a Pharma-focused DAP strategy, delivering tailored solutions and managing a dedicated POD team.
2. Owned and expanded strategic enterprise accounts including Shell, Heineken, Sanofi, and CRM-led customers.
3. Drove CRM digital adoption initiatives across complex enterprise ecosystems.
4. Led end-to-end presales: discovery, value-based demos, POCs, and RFP/RFI responses.
5. Enabled SDRs/BDRs with industry-specific GTM strategies, improving outbound effectiveness.
6. Represented Whatfix at global customer meetings and industry events, strengthening executive relationships.
7. Partnered with Sales, Product, and Engineering to convert customer feedback into product and GTM impact.

LeadershipProject ManagementCustomer ServiceEngineering

Sales Engineer

Oct 2022 – May 2025 · 2 yrs 7 mos

1. Support the Account Executives & Account Managers by taking a consultative role in the customers’ software evaluation processes, such as answering technical questions, troubleshooting development/configuration issues, providing implementation and configuration recommendations, designing a valuable whatfix solution, and managing any needed escalations to Support and Engineering.
2. Develop strong technical relationships within the various customer teams, acting as a trusted advisor.

Customer ServiceEngineering

Presales collective

Member

Dec 2021 – Present · 4 yrs 6 mos · Bangalore Urban, Karnataka, India

Yellow.ai

Presales & Solutions

Jan 2021 – Sep 2022 · 1 yr 8 mos

1. Understanding the Yellow.ai Conversational AI Model, its offerings/capabilities, and the Problems that these offerings can solve for Enterprises in Each Industry and Each function
2. Attended meetings with the sales teams having clients from the APAC region - essentially understanding their pain points, requirements, and Business goals and suggesting the most appropriate solution for the customer
3. Worked on effective collateral content/ presentations for techno-functional requirements & presented to prospective customers.
4. Worked with the Sales team to help them understand the features of the Product and also to help them achieve the annual revenue targets. Helped in maintaining and expanding client relationships

Customer ServiceEngineering

Catnip infotech private limited

Technology Sales Consultant

Jan 2019 – Jan 2021 · 2 yrs · Bangalore

1. As a technology sales consultant at catnip infotech established the technical needs for the customers and suggested appropriate services.
2. Keeping customers updated about the new technology products.
3. Ensured the sales targets are consistently met.
4. Compiling proposals and reports related to technical products.
5. Reporting to management about sales made.

Customer ServiceEngineering