Santhosh KT

Co-Founder

Bengaluru, Karnataka, India24 yrs 9 mos experience
Highly Stable

Key Highlights

  • Proven track record in training delivery management.
  • Expertise in instructional design and content development.
  • Strong leadership in sales enablement initiatives.
Stackforce AI infers this person is a SaaS expert with a focus on training and instructional design.

Contact

Skills

Core Skills

Training ManagementSales EnablementContent DevelopmentInstructional Design

Other Skills

Training DeliveryTeam ManagementVideo CreationOnline Video StrategyVendor ManagementBPOTalent ManagementEmployee EngagementSoft SkillsService DeliveryRecruitingTechnical TrainingKnowledge ManagementManagementBusiness Analysis

About

I am passionate about Creativity, Training and Technology. I strongly believe that human potential is hugely under enabled and under utilized. Here is the brief summary of my profile. Technically sophisticated and business-savvy management professional with a career reflecting strong leadership qualities coupled with ‘hands-on’ experience in Training delivery management, Design of LMS, Content Development & Instructional Design projects. Superior record of driving & delivering world-class customer experience and results through innovative process engineering techniques. Team-based management style, driven by values with excellent interpersonal/communication skills.

Experience

24 yrs 9 mos
Total Experience
13 yrs 8 mos
Average Tenure
9 yrs 5 mos
Current Experience

Elearnposh

Founder

Jan 2017Present · 9 yrs 5 mos · Bangalore · On-site

Succeed technologies pvt. ltd.

Managing Director & Founder

May 2015Present · 11 yrs 1 mo

Dell

6 roles

India Training Head – Sales (Training Senior Manager)

Jan 2013May 2015 · 2 yrs 4 mos

  • Training Sr. Manager heading the Training Operations for India Sales. Key responsibilities includes End-to-end Sales Enablement & Transformation.
  • Reporting to APJ Training Delivery Director, responsible for end-to-end Sales Enablement managing the following teams.
  • India Commercial Sales Training Team
  • India Retail Channel Training Team
  • India Sales Coaching Team
  • The activities include:
  • Analyze the training needs of the Sales Makers across India through Sales Competency Assessments, Brownbag, Brain Storming, Surveys etc.,
  • Work with the Design team to develop the content for the training delivery
  • Customize the content for local Indian needs and implement the delivery plans
  • Evaluate the training effectiveness using Kirkpatrick’s four level model.
  • Updating the Senior Management (India Sales President, Geo Heads, Ops Exec Director and other leaders, on the enablement.
  • Review the Quality of sales conversations using the coaching teams, provide feedback and report the same to the senior management.
  • Align enablement plans to the strategic needs of the organization
Training ManagementSales EnablementContent DevelopmentTraining DeliveryTeam Management

Global Content Development Manager -

Promoted

Sep 2009Jan 2013 · 3 yrs 4 mos

  • Reporting to Global Process Engineering Director, responsible for New Product Training Content development and Video Creation team for Support services team. The content and videos were used to train the Dell Support Personal and for customer education through Support.dell.com. Managed the following teams
  • NPI Instructional Designers and Program Managers
  • NPI Content Developers
  • Multimedia Developers
Content DevelopmentVideo CreationInstructional Design

Lead Instructional Designer

Jan 2008Sep 2009 · 1 yr 8 mos

  • Reporting to the Content Development head, this role is responsible for Program Management of Software New Product Roadmap

Sr Training Manager

Promoted

May 2006Jan 2008 · 1 yr 8 mos

  • Reporting to India Training Head, responsible for Enablement of technical support team members in EMEA, AXA Help Desk and Dell Solution Center

Technical Support Manager

Promoted

Oct 2002May 2006 · 3 yrs 7 mos

  • Reporting to Area Managers, responsible for Tech Support operations of various tech support teams in various consumer support teams.

Technical Support Representative

Sep 2001Oct 2002 · 1 yr 1 mo

  • Reporting to Tech Support Manager, responsible for resolving technical issues of the US Consumer Desktop segment.

Education

Indian Institute of Management Bangalore

Executive General Management Program

Jan 2014Jan 2015

The ICFAI University, Dehradun

Master of Business Administration (M.B.A.)

Jan 2005Jan 2008

University of Madras

Bachelor of Engineering (B.E.) — Electronics and Communications Engineering

Jan 1997Jan 2001

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