Sathya Narayana

Security Engineer

Chennai, Tamil Nadu, India4 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in securing enterprise-level applications.
Proficient in penetration testing and incident response.
Strong advocate for security awareness and continuous improvement.

Stackforce AI infers this person is a Cybersecurity expert specializing in application security and incident response.

Contact

Skills

Core Skills

Application SecurityPenetration TestingTeamwork

Other Skills

Access ControlSecure AuthenticationIncident HandlingSession ManagementSoftware Development SecurityVulnerability ManagementWeb Application SecuritySecure Code ReviewSelf AssessmentEthical HackingTechnical CompetenceMySQLJavaJavaScriptJavaServer Pages (JSP)

About

Accomplished Senior Security Engineer with a demonstrated history of securing enterprise-level applications. Proficient in developing and enforcing security best practices, conducting penetration testing, and leading incident response efforts. Known for fostering a culture of security awareness and driving continuous improvement initiatives to strengthen defenses against evolving cyber threats. Experienced in building innovative solutions to address complex security challenges and ensure the integrity, confidentiality, and availability of critical assets and data. Let's connect and collaborate for better cyber tomorrow.

Experience

4 yrs 10 mos

Total Experience

2 yrs 5 mos

Average Tenure

3 yrs 9 mos

Current Experience

Freshworks

2 roles

Senior Security Engineer

Promoted

Apr 2024 – Present · 2 yrs 1 mo · Chennai, Tamil Nadu, India

Access ControlSecure AuthenticationIncident HandlingSession ManagementSoftware Development SecurityVulnerability Management+4

Security Engineer

Aug 2022 – Apr 2024 · 1 yr 8 mos · Chennai, Tamil Nadu, India

Athenahealth

Issue Resolution Analyst

Jul 2021 – Aug 2022 · 1 yr 1 mo · Chennai, Tamil Nadu, India

Job Responsibilities and Description:
Resolving and addressing inquiries related to operational workflows within our products to clients as well as stakeholders.
The Issue Resolution team, driving the corrective design and delivery of strategic business solutions to application flaws/bugs. The day –to-day tasks of our team is to support athenahealth’ s products and services in physician medical practices.
Athenahealth partners with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open, connected ecosystem, yielding insights that make a difference for our customers and their patients.
Contribute constructively to achieve business goals of the team.
Provide resolution that impacts processes across operations to optimize processes and prevent future issues
Reviewing and resolve issues reported by our clients and internal stakeholders
Adhere to SLAs and SLCs of the team
Collaborating with Stake Holders, Account managers & development teams to understand the current functionalities and work on updating new features and fixing the existing bugs as per client priority
My achievements and numbers:
Maintaining an overall SLA of 98%
Addressed around 64.81% of queries/issues within 1 business day.
Average CSAT (Customer Satisfaction) score 8.2 of 10.
Excellent troubleshooting both on and off product technologies and workflow
Capable of handling complex cases or issues (both independently as well as collaboratively) in short time from the starting of my career.
Constantly exceeding the needs and performance for my position or title.