Saumya Agarwal, HFI CUA™

Product Manager

Dubai, United Arab Emirates10 yrs 4 mos experience

Key Highlights

Certified User Experience Designer with strong IT background.
Expert in user research and design strategy.
Proven track record in enhancing customer journeys.

Stackforce AI infers this person is a User Experience Designer with expertise in Fintech and B2B design strategies.

Contact

Skills

Core Skills

User Experience DesignDesign StrategyTeam CollaborationDesign ConsistencyEfficiency ImprovementUser ResearchSoftware DevelopmentGraphic Design

Other Skills

Problem FramingBusiness-to-Business (B2B)Design ManagementStakeholder EngagementDesign System ManagementQuality AssuranceCustomer JourneysWeb Content Accessibility Guidelines (WCAG)User RequirementsCustomer SatisfactionCo-creationUser InterviewsFront End DevelopmentDatabase DevelopmentAdobe Photoshop

About

A certified User Experienced Designer with a demonstrated history of working in the information technology and services industry. Skilled in: UX Design User Research Prototyping Customer journey mapping Public Speaking Mobile and desktop design Strong operations professional with a Bachelor of Technology (BTech) focused in Computer Science from Uttarakhand Technical University, Dehradun. Why UX Design? I've often pondered what my most significant strength might be. It's been a delightful revelation to discover my innate ability to empathise with people. This skill holds immense value in the realm of User Experience Design, as understanding and connecting with users is pivotal. Paired with my creative thinking, I thrive on delving deep into the core of problems, seamlessly integrating my observations into the UX design process.

Experience

10 yrs 4 mos

Total Experience

1 yr 9 mos

Average Tenure

1 yr 4 mos

Current Experience

Emirates nbd

Senior Product Designer

Jan 2025 – Present · 1 yr 4 mos · Dubai, United Arab Emirates

Mashreq

Lead User Experience Designer - Advanced Analytics

May 2024 – Jan 2025 · 8 mos · Dubai, United Arab Emirates · On-site

Facilitated a series of collaborative journey mapping workshops to assess and refine the existing customer journey, aiming to develop a more user-centric design strategy.
Led a series of collaborative sessions with senior stakeholders to elevate the role of design and streamline existing processes, resulting in better alignment between the product, design, and research teams.
Introduced new processes to the design system team to effectively manage localization requirements and rigorously test all new components prior to production. This has led to greater efficiency and consistency across the product.

Problem FramingBusiness-to-Business (B2B)User Experience DesignDesign Strategy

Meesho

Product Designer II

Nov 2021 – May 2024 · 2 yrs 6 mos · Bangalore · Hybrid

Customer JourneysWeb Content Accessibility Guidelines (WCAG)User RequirementsCustomer SatisfactionProblem FramingCo-creation+3

Oracle

Senior User Experience Designer

May 2020 – Dec 2021 · 1 yr 7 mos · Hyderabad, Telangana

Customer JourneysWeb Content Accessibility Guidelines (WCAG)User RequirementsCustomer SatisfactionProblem FramingCo-creation+4

Berkadia

Product Designer

Jan 2020 – May 2020 · 4 mos · Hyderabad, Telangana, India

Customer JourneysWeb Content Accessibility Guidelines (WCAG)User RequirementsCustomer SatisfactionProblem FramingCo-creation+3

Cognizant

UX Designer

Jan 2016 – Jan 2020 · 4 yrs · Hyderabad Area, India

Customer JourneysWeb Content Accessibility Guidelines (WCAG)User RequirementsCustomer SatisfactionProblem FramingCo-creation+4

Oil and natural gas corporation ltd

Summer Intern

Jun 2014 – Aug 2014 · 2 mos · Dehradun

Built a Library Management Software with a team of four IT individuals used to manage the catalog of the library making the storing, issuing and tracking of books, journals, magazines a lot more easier! Took care of the front end and database development.