Jan 2016 – May 2017 · 1 yr 4 mos · Bengaluru Area, India

• Responsible for Controllership of $300M+ Global BPO P&L supporting WW BPO Svcs VP
• Core objectives involve partnering with the business leadership in driving BPO Svcs Global objectives
• Partnered with business
• in driving / developing the annual business plan
• in building cost optimization strategies to improve customer account profitability
• to drive monthly / Qrtrly business reviews

Sep 2013 – Dec 2015 · 2 yrs 3 mos

• Responsible for supporting / driving P&L objectives for the $800M India Commercial segment
• Successfully managed 30%+ YoY growth in a declining market, with substantial growth in Margin $ & %
• Thereby gained substantial share and leadership position in the market
• Partnered with the Enterprise and Client business units to drive growth strategies
• Developed annual & quarterly business plans for the various business units
• Managed strong controllership processes to enable strong pricing controls between products and Direct / Channel routes to market, opex controls and operational controls

Sep 2011 – Sep 2013 · 2 yrs

• Global support covering 70% + of Global business across US, Canada, EMEA & APJ
• Currently managing a team of 175 team members
• Successfully established Channel Financing for India business, thereby driving improved DSO and enhanced credit capacity
• Successfully drove several best of breed practices
• Reduction Global open Cash YoY by 62%
• Process automation

Sep 2009 – Aug 2011 · 1 yr 11 mos

• Responsible for driving P&L targets for 2000+ Crores Large Enterprise segment
• Partnered with management to devise and drive strategic initiatives viz, identify new growth opportunities, margin improvement plans, optimization of product mix
• Set up governance processes for goal setting, reporting, reviewing progress on Strategic action plans and preparation for senior leadership reviews
• Responsible for driving robust business plans as part of the Quarter and Annual business planning cycles
• Managed a high 50%+ YoY growth environment
• Drove, over 500bps gross margin improvements in the Large Enterprise business
• Improved cash flows through significant improvement in Cash conversion cycles
• Consistently maintained #1 Large enterprise market share in India

Jan 2007 – Aug 2009 · 2 yrs 7 mos

• Drove business case for transition of manufacturing operations to India
• Set up greenfield manufacturing operations and scaled to a current run rate of $1Billion in shipments per yr
• Responsible for Make or Import swimlane analysis and recommendations / decisions, for Dell products
• Partnered with Operations Leadership team to deliver significant logistics cost reductions, Inventory reduction
• Reduced DSI from 40 days to 15 days through various strategic initiatives
• Provided a stable business controls environment despite significant operational ramp

Dec 2005 – Jan 2007 · 1 yr 1 mo

• Partnered with the sales team to manage the P&L and achieved $2Billion in annual revenue while meeting profit targets
• Provided Special pricing support on large deals
• Worked with the sales team to set up, review & manage the Sales compensation plan (sales incentives)
• Interfaced with Sales Planning teams to drive accurate forecasting
• Partnered with sales team to drive opex productivity goals
• Managed the Balance Sheet for the SMB business

Feb 2005 – Nov 2005 · 9 mos

• Established strong business interactions with BUs/Regions and ACC/DIS Leadership Teams
• Site controllership role for Twinfalls and Oklahoma City
• Influenced the role & future direction of Contact Center organizations
• Standardized FP&A, policies and processes, using DIS/ACC Councils to integrate across sites
• Assisted Operations team in Best of Breed goal setting, reporting and Strategic initiatives
• Ensured timely analysis and review of ACC consolidation, Forecast, MFR, Outlook & Monthly ops reviews
• Reviewed Cost/ Call & Ops metrics on a weekly basis and drove CPC reduction initiatives
• Ensured adequate level of business controls at the sites

Apr 2001 – Jan 2005 · 3 yrs 9 mos

• I was instrumental in settting up and managing the FP&A, accounting and tax functions (a 35 member team) to support 6000 people across 35 different business segments / functions. Established relationships within India and segments across regions to provide finance / business support to businesses serviced out of India.
• Subsequently, assumed additional Process Director responsibilities for the transition and ramp of Shared Services and Dell Fin Svcs Customer Care. Received CFO excellence award in FY03 as part of the DIS migration and globalization team for successful transition of Shared Services activities to India.
• Completed a 3 month assignment in Austin in Aug 03 working on projects for DIS & S&P involving extensive interactions across various segments and functions.
• My responsibilities at DIS included:
• Financial Planning and Analysis
• Accounting, Treasury and compliance
• Taxation
• Business Management

Jun 1996 – Mar 2001 · 4 yrs 9 mos · Bengaluru Area, India

• I had P&L responsibility and managed Financial Planning, Accounting & I was involved in the following areas :
• Set up the Subsidiary after securing necessary RBI approvals.
• Involved in the set up of the STP unit and the Controllers function for the Software & hardware division.
• Drew up the Long Term business Plan for presentation to the Asia Pacific Management Team
• Involved in Weekly sales forecasting, product planning and monthly P&L forecasting
• Monitored and drove nationwide channel inventory on a weekly basis by product and distributor
• o participated in quarterly business review meetings with channel partners
• o channel management and channel sales strategies
• Preparation, analysis and review of Financial statements
• Ensured regulatory compliance with respect to Income Tax, Company Law and other applicable statutes.
• Responsible for coordination and compliance with respect to all legal and secretarial matters of the company

Nov 1994 – May 1996 · 1 yr 6 mos · Bengaluru Area, India

• Drew up the Long Term Business Plan and presentation to the Board of Directors for the Company leading to Capitalisation of the Company by way of Equity from the shareholders.
• Experience in working with external Board members on strategic issues
• Involved in extensive negotiations with Banks for funding. Worked out the Working Capital, Term Loan and Foreign Currency Loan and other non fund based credit limits with ANZ Grindlays Bank and was actively involved in preparation of the documentation requirements for final drawdown.
• Set up Financial Accounting and reporting systems viz, General Ledger, Payroll & Accounts receivables
• Review of Profit & Loss A./c, Balance Sheet & Cash Flow Statement with shareholders
• Prepared Cash flow forecasts and determined requirements for further infusion of equity/borrowings
• Analysis and review of cost center Budgets and variances
• Implemented cost reduction programs for bringing down the landed cost of VSATs

Nov 1990 – Oct 1994 · 3 yrs 11 mos · Bengaluru Area, India

• As Finance Analyst, I gained experience in the following areas :
• Worked for 2 years in the financial planning function as a financial analyst
• Worked in the accounting function for 2 years and handled inventory accounting and fixed assets accounting.
• Participated actively in developing the software specs and also in the final development and deployment of the software for a Fixed Assets accounting system.

Nov 1989 – Jan 1990 · 2 mos · Bengaluru Area, India

• As Audit Assistant I was involved in carrying out the Statutory audit and Tax audit of various large national and multinational corporations like Lipton, ITC, Berger Paints, Jenson & Nicholson.