Shaik Malik Basha — Software Engineer

IT Support & System Administration professional with 4+ years (4 years 6 months) of experience driving reliable IT operations in enterprise environments. Currently serving as Support Engineer I at Sixt R&D Pvt. Ltd., Bangalore, acting as the Single Point of Contact (SPOC) for Windows, macOS, and POS systems. I ensure SLA compliance, minimize downtime, and deliver seamless end-user experiences in fast-paced business environments. Previously at Meesho, played a key role in strengthening IT infrastructure through hardware lifecycle management and DNS administration, improving operational reliability and efficiency. Began my career at Kyndryl India, where I built a strong foundation in enterprise technical support, incident management, and collaborative problem-solving. With expertise in Active Directory, Microsoft Exchange, O365, ITSM tools, and root cause analysis, I focus on building resilient IT ecosystems that enable productivity and business growth. I am passionate about continuous improvement, ownership, and delivering technology solutions that make a measurable impact.

Stackforce AI infers this person is a skilled IT Support professional with a focus on enterprise environments.

Location: Bengaluru, Karnataka, India

Experience: 4 yrs 3 mos