Shubham Garg

CTO

Bengaluru, Karnataka, India14 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led engineering for LLM-powered healthcare platform.
  • Achieved $14 billion impact at Amazon.
  • Scaled engineering team from 20 to 120 at HiLabs.
Stackforce AI infers this person is a Healthcare and E-commerce technology leader with extensive experience in product management and engineering.

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Skills

Core Skills

LeadershipArchitectural DesignLarge Language Models (llm)Amazon Web Services (aws)Machine LearningAdobe Experience Manager (aem)

Other Skills

JavaMavenDatabasesDistributed SystemsReact.jsMaterial-UIJavaScriptTeam ManagementPython (Programming Language)PySparkgoogle vertex APIPrompt EngineeringNatural Language Processing (NLP)Fuzzy Systemsvector db

About

Proactive Technology Visionary with Proven Success in Engineering Leadership and Product Management With over a decade of experience in engineering and product leadership, I have a proven track record of orchestrating high-impact, large-scale product initiatives that serve millions of users and drive significant business growth. Currently, as Head of Engineering at HiLabs, I lead a diverse team of 40+ experts, collaborate with C-level executives, and contribute to an annual revenue of $25 million by driving innovation and operational excellence. Previously, as an Engineering Manager at Amazon, I managed a high-performing team, achieving over $14 billion in impact and maintaining 95% employee satisfaction. I’m skilled in cultivating strong team cultures, mentoring talent (with five promotions in three years), and designing scalable, customer-centric products that align with strategic goals. My technical background includes roles at Adobe and Tech Mahindra, where I delivered key projects for Fortune 500 clients and implemented complex systems across frontend, backend, and cloud technologies. I hold an MBA in Strategy & Product from IIM Lucknow and am certified in AWS, Oracle Cloud, and Prince2 methodologies. I am passionate about leveraging my leadership and technical expertise to drive transformative outcomes and am always eager for new opportunities to make an impact in dynamic, innovation-driven environments.

Experience

14 yrs 9 mos
Total Experience
2 yrs 1 mo
Average Tenure
2 yrs 11 mos
Current Experience

Hilabs

Head of Engineering

Jul 2023Present · 2 yrs 11 mos · Bengaluru · On-site

  • Passionate about solving complex challenges and building cutting-edge, AI-first products. Leading strategic product charters while driving organization-wide innovation and engineering excellence.
  • Progressed from Senior Engineering Manager → Director → AVP / Head of Engineering at a fast-growing Healthcare AI startup. 3× consecutive top performer, delivering sustained impact across all growth stages. Scaled Bangalore org from 20 → 120, building team structure, culture, and leadership pipeline end-to-end.
  • Own a $20M+ product portfolio with 4 EMs and 1 Director reporting; led transformation of HiLabs into an enterprise-grade platform trusted by 10+ Fortune 100 US healthcare organizations. Played a key role in Series B ($39M) funding and ongoing Series C, contributing to engineering strategy, due diligence, and platform vision.
  • Driving innovation across a 120+ engineering org (SDE, SDET, DS, Architects), shaping roadmap, architecture, and long-term platform strategy in alignment with Product and Architecture leadership.
  • Own AI-driven healthcare data platforms focused on provider data accuracy, network intelligence, and contracts. Deliver compliance, cost optimization, and member experience improvements for large healthcare payers.
  • Led engineering for R3, an LLM-powered bulk web-validation platform processing 15M+ healthcare provider records, improving accuracy from 66% → 90%+ (target 95%). Architected a 5-stage distributed ML pipeline (SERP → classification → scraping → parsing → LLM scoring) on PySpark/AWS EMR (200+ partitions) with S3 caching.
  • Built LLM inference stack (LangChain, Qwen, vLLM) and a hybrid NLP + LLM validation engine using Gemini (Vertex AI), significantly improving entity resolution accuracy. Established MLOps & LLM observability (LangSmith, Prometheus), enabling prompt evaluation, RAG tracing, and reducing 75% pipeline failures into measurable improvements through root-cause-driven optimization
JavaMavenDatabasesArchitectural DesignLeadershipDistributed Systems+14

Amazon

Engineering Manager

May 2020Jul 2023 · 3 yrs 2 mos · Bengaluru · Hybrid

  • Progressed from SDE to SDM at Amazon — rated top 1% with an Exceeds rating.
  • Led a team of 15 SDEs across 6 simultaneous high-visibility project charters with VP and S-team exposure, with products directly influencing $15B in Amazon marketing decisions.
  • Conceptualised and delivered a petabyte-scale ML platform — featurization, modeling and scoring across 200M customer datasets
  • Launched Amazon internal search impacting 1.3M users; shipped a notification service delivering 100K+ daily notifications via SMS, email, and push
  • Automated the content policy feedback system — improved operational efficiency by 150%
  • Designed pure serverless architecture using Lambda, SQS, SNS, DynamoDB, ECS, EC2, ALB, and CDN
  • Recruited, developed and grew 10 engineers — conducted 70+ interviews and built a high-performance team culture
  • Coordinated across 10+ cross-functional system teams on requirements, milestones, and delivery accountability
JavaPeople ManagementLeadershipDistributed SystemsReact.jsSystems Design+7

Adobe

Principal Consultant

Nov 2017May 2020 · 2 yrs 6 mos

  • Progressed from Senior to Lead to Principal Consultant at Adobe in under 3 years — ranked top 1% all 3 years. Led end-to-end enterprise platform architecture and delivery for Fortune 500 clients across North America, engaging directly with C-level executives. Owned the full Adobe Experience Cloud stack across AEM, Analytics, Target, Audience Manager, Campaign, Magento and Launch. Managed a team of 5 and coordinated across 10+ system teams to deliver complex, multi-product digital experiences at scale.
  • Ranked top 1% at Adobe — progressed Senior → Lead → Principal Consultant in under 3 years
  • Led enterprise platform architecture and delivery for Fortune 500 clients — directly engaging C-level stakeholders across North America
  • Owned the complete Adobe Marketing Cloud stack: AEM, Analytics, Target, Audience Manager, Campaign, Magento, Launch and AEM Screens
  • Built end-to-end digital experiences — from personalisation and audience targeting to campaign automation and eCommerce
  • Created Adobe Analytics dashboards providing actionable user insights and executive-level reporting to clients
  • Consulted on building robust online footprints — SEO, content architecture, personalised targeting, and campaign optimisation
MicroservicesLeadershipDistributed SystemsSystems DesignContinuous Delivery (CD)Java+5

Tech mahindra (formerly mahindra satyam)

Senior Full stack Developer

Nov 2016Sep 2017 · 10 mos · Noida

  • Delivered a senior full-stack AEM engagement for a Fortune 500 client at Tech Mahindra — owning both front-end and back-end across the stack. Architected a headless CMS solution by extending AEM's Content Fragment model, built a Single Page Application using AngularJS, and implemented a modern build pipeline with Gulp and npm. Worked within a large distributed team on a high-stakes global delivery.
  • Architected the headless CMS setup — extended AEM Content Fragments to serve as a decoupled content API layer
  • Designed and implemented AEM + AngularJS architecture — bridging CMS authoring with modern SPA front-end
  • Built Single Page Application (SPA) design, improving page performance and UX for a global audience
  • Introduced Gulp and npm build tooling — modernising the front-end development pipeline
  • Led both front-end and back-end development across the engagement — full-stack ownership
  • Collaborated across a large distributed team in a Fortune 500 delivery environment
CommunicationDistributed SystemsSystems Design

Hcl technologies

Full-stack Developer

Feb 2015Nov 2016 · 1 yr 9 mos · Noida

  • Worked on Adobe Experience Manager (AEM) implementations for enterprise clients. Built complex custom components, templates, and workflows end-to-end, and was the go-to developer for AEM architecture decisions on the team. Received a Certificate of Appreciation from the client for delivery quality and consistency.
  • Ranked top 1% performer across HCL's engineering talent pool
  • Delivered full-stack AEM development across 6.1 and 6.2 — components, templates, dialogs, custom Xtypes, DAM, user management, communities and workflows
  • Built custom OSGi bundles using Apache Sling, Felix, and JCR (JSR-286) — owning the full back-end layer of CMS architecture
  • Trusted as go-to person for AEM architecture decisions on the team
  • Awarded Certificate of Appreciation by client for delivery excellence and reliability
  • Worked across Agile sprints — consistently met deadlines across complex, multi-stream projects
  • Work experience with tools like Maven, SVN, JIRA.
  • Using AEM Developer tools, Vault Eclipse, Brackets, and CRXDE for continuous integrated development
  • Working with Bundles, Web services, System Console and OSGi configuration.P
MicroservicesCore JavaJavaScriptReact.jsCommunity ServicePython (Programming Language)+1

Avv technologies - iit roorkee based startup

Software Engineer

Jun 2014Feb 2015 · 8 mos · Noida

  • Joined AVV Technologies — an IIT Roorkee-founded enterprise software startup — as part of the founding team, owning dev and strategy from day one.
  • Opened North and west India market presence — built relationships across enterprise accounts from scratch
  • Drove development and customer acquisition journey and onboarding that contributed to ₹50L–₹2Cr in early revenue
  • Shaped product positioning and content strategy to build credibility in a competitive B2B space

Motideals- iit bombay based startup

Software Engineer Intern

Jan 2013May 2013 · 4 mos · Noida

  • Interned at Motideals — an IIT Bombay-backed deals and coupons startup — as a software engineering intern with a focus on growth and SEO. Developed and executed strategies to engage and retain a 500K monthly user base, working at the intersection of technology and marketing in a fast-moving early-stage environment.
  • Drove traffic engagement strategies for a platform with 500K monthly users — significant scale for an early-stage startup
  • Designed and implemented SEO and growth strategies from an engineering perspective — not just content, but technical SEO architecture
  • Worked in a lean IIT Bombay startup environment — high ownership, fast iteration, zero hand-holding
  • Gained early exposure to the intersection of product, engineering, and growth — a rare combination at intern level

Ntpc limited

Trainee

May 2012Jun 2012 · 1 mo · Noida

  • Completed a summer engineering internship at NTPC Limited — India's largest power generation company and a Fortune India 500 enterprise. Gained hands-on exposure to IT systems in a mission-critical, large-scale operating environment. Contributed across the full delivery cycle: requirements gathering, development, testing, deployment, stakeholder communication, and bug resolution.
  • First exposure to enterprise-grade IT systems at one of India's most complex infrastructure organisations
  • Handled end-to-end delivery responsibilities: requirement analysis, development, testing, deployment and bug fixing
  • Communicated directly with stakeholders — rare responsibility for a trainee in a PSU environment

Thinkers paradise

Founder

Jul 2011Jul 2014 · 3 yrs

  • Founded and scaled a portfolio of digital brands across multiple niches — growing to 5M+ users and 2.5M monthly visits with a global Alexa rank under 5,000. Built the monetisation stack from scratch: partnered with Google AdSense, Outbrain, and Revcontent, and ran SEO and affiliate programs that compounded organic growth. Led a team of 5–10 across content, growth, and operations.
  • Scaled brands to top-5,000 globally — entirely through organic SEO and content strategy
  • Secured and managed partnerships with Google AdSense, Outbrain, and Revcontent
  • Built and owned the full affiliate marketing funnel across multiple niches
  • Revenue of more than 30,000$ organic

Education

Indian Institute of Management, Lucknow

PGPWE

Jan 2019Jan 2021

Netaji Subhas University of Technology

Bachelor of Technology - BTech — ECE

Jan 2010Jan 2014

Evergreen Public School

PCM — Science

Jan 2008Jan 2010

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