May 2025 – Apr 2026 · 11 mos · Gurugram, Haryana, India · Remote

• Built a scalable transcription service for voice and video calls, providing foundational data for machine learning-driven business summarization.
• Designed and deployed comprehensive performance dashboards, delivering real-time service visibility to key stakeholders and executive leadership.

Oct 2021 – Apr 2025 · 3 yrs 6 mos · Gurugram, Haryana, India · Remote

• Developed a telemetry solution to enable ongoing monitoring of every third-party instance within Alphabet, facilitating the collection of availability and response time metrics. These metrics were then leveraged to populate dynamic tracking dashboards, enhancing visibility and enabling proactive management.
• Engineered replicator pipelines for seamless data transfer from multiple Salesforce instances to a centralized database, streamlining data projection and yielding significant cost savings.
• Led the design and development of a security framework which ensured the safety of Google data residing on Salesforce and flagging non-compliant configurations.
• Engineered secure integration gateways between Google's primary systems and various third-party platforms utilizing Java and proprietary Google frameworks and architecture, fortifying data interoperability and ensuring seamless communication while upholding stringent security standards.
• Collaborated closely with vendors to supervise implementations on the Salesforce platform, conducting thorough code and design reviews to enhance quality, streamline processes, and optimize system performance.

Jan 2021 – Oct 2021 · 9 mos · Hyderabad, Telangana, India · Remote

• As a Technical Consultant, I manage client relationships as a trusted advisor and be their internal advocate to drive action for Salesforce implementations. I have worked on multiple implementations which include:
• 1-on-1 personalized customer implementations in Jump Start projects.
• Designed & developed algorithms, Apex classes, Lightning components, Apex triggers, test classes etc. for complex business issues.
• Worked directly with stakeholders to understand the business requirements and provide optimal and scalable solutions on the Salesforce platform.
• Built re-usable frameworks in Salesforce to be leveraged in client implementations ensuring faster implementation times in various projects.
• Worked on multiple non-project initiatives such as team microsites, project frameworks etc.

Jul 2019 – Dec 2020 · 1 yr 5 mos · Noida, Uttar Pradesh, India · On-site

• Prepared, implemented and tested technical design of various components and applications.
• Drove client demos and technical design discussions across multiple projects ensuring cross team collaboration.
• Designed & developed algorithms, Apex classes, Lightning components, Apex triggers, test classes etc. for complex business issues.
• Got Pat on the Back as well as Delivery Excellence awards for my contributions.

Mar 2019 – Jun 2019 · 3 mos · On-site

• Apart from my responsibilities as a Salesforce Developer, I was also involved in people management and I was managing a team of 4 people where my job was to solve their challenges, both technical and functional, guide them in self-improvement, align their goals with the company etc.

Nov 2016 – Feb 2019 · 2 yrs 3 mos · On-site

• As a Salesforce Developer, I played multiple roles in an array of projects such as Developer, Consultant and Technical Lead. I was responsible for leading a team of 2 to 8 developers in multiple projects as well as products. In addition, I also worked on designing and developing technical solutions on the Salesforce platform, formulating algorithms as well as making technical documents. Technologies that I worked upon are Salesforce, Apex, Lightning Components, Apex triggers, Asynchronous Apex, RESTful Web Services, Visualforce Pages, Test Classes, Deployments using Change Sets, Jenkins and Ant Migration Tool etc.

Jun 2015 – Sep 2015 · 3 mos · Greater Delhi Area · On-site

• It was a training of Core as well as Advanced Java. I was taught the concepts of core java as well as advanced java and had to submit a project at the end.

Jun 2014 – Jul 2014 · 1 mo · Lodi Road, New Delhi · On-site

• As an intern, my responsibilities were observing and learning the Synergie system,which was employed there to predict the weather forecast. We also had to assist the employees in the process while simultaneously communicating with our mentor as well.