Mar 2025 – Present · 1 yr 2 mos · Kochi · Hybrid

• Mandate: Build an AI + blockchain-based digital automotive ecosystem for India.
• Highlights:
• Launched blockchain-driven automotive platform serving 100K+ users
• Built scalable microservices and API-first architecture, enabling rapid GTM
• Automated insurance, service, and supply chain workflows
• Led global cross-functional teams and accelerated delivery using Agile & DevOps

Nov 2024 – Apr 2025 · 5 mos · Mumbai · Hybrid

• Key Contributions:
• Led AI/ML/NLP product innovation, including text-to-video systems
• Reduced operational expenses by 25% via optimisation of compute resources
• Built an AI marketplace boosting predictive accuracy and scalability
• Integrated robust AI governance, compliance, and ethics frameworks

Jan 2022 – Oct 2024 · 2 yrs 9 mos · Bengaluru · Hybrid

• Impact:
• Led anti-counterfeit product development for FMCG and government clients
• Built and scaled technology teams and delivery capability
• Managed full product lifecycle from concept to adoption

Sep 2020 – Present · 5 yrs 8 mos · Krauchthal · Remote

• Mandate: Build India-based GCCs and digital/AI transformation capabilities for European enterprises.
• Key Responsibilities:
• Lead the GCC-in-a-Box™ framework for 90–180 day GCC setup
• Advise CEOs and boards on GCC strategy, AI adoption, and digital acceleration
• Lead governance, operating models, GTM strategy, and C-suite workshops
• Key Achievements:
• Built GCCs for EU clients with 30–40% faster ramp-ups
• Established governance frameworks ensuring zero overhead + full IP security
• Drove enterprise digital acceleration across cloud, cybersecurity, AI, and DevOps
• Enabled multi-million EUR market entry programs through strategic workshops

Mar 2019 – Present · 7 yrs 2 mos · Bengaluru · Hybrid

• Impact:
• Built AI/ML, RPA, and data-driven solutions improving efficiency by 20%
• Reduced operational costs by 15% through automation initiatives
• Increased market share by 25% and revenue by 30% in one year
• Designed and delivered high-impact events improving brand visibility by 40%
• Mentored engineering and management teams in modern technologies

Nov 2018 – Feb 2020 · 1 yr 3 mos · Bengaluru · On-site

• Built product stack for anti-counterfeit solutions and secured client acquisitions
• Drove organizational growth, innovation, and market expansion

Apr 2017 – Feb 2019 · 1 yr 10 mos

• Governed €5M+ project portfolios and successfully executed major telecom transformations in the MEA and APAC markets.

Mar 2017 – Feb 2019 · 1 yr 11 mos · Hybrid

• Impact:
• Led PMO + Presales for a multi-million USD portfolio across EMEA
• Improved delivery efficiency by 30%, reduced revenue loss by 20%
• Enabled 25% reduction in project delivery time through SDLC optimisation
• Built customer/vertical-specific proposals, improving sales efficiency by 25%
• Managed PMs and PMO along with the presales team to drive the Product Lifecycle (PLC) from start to completion. Led and mentored 4 PMs and 5 Presales Specialists (PS) from Sicap, addressing a multi-million portfolio from a delivery perspective and enhancing team capabilities and performance.
• Successfully completed major deliverables in RJIL India, TUNISIA Telecom Tunis, STC in Saudi, VimpelCom in Russia, and IDEMIA account for SIMOTA and DMC portfolio. Coached team members in project execution, leading to improved project outcomes and client satisfaction.
• Collaborated and coordinated with the Transformation and Technology group to engage key business stakeholders. Provided mentorship in cross-functional collaboration, facilitating more effective stakeholder engagement and project alignment.
• Improved project delivery efficiency by 30% by executing a strategic deployment approach and preparing tax practitioners for upcoming releases.
• Achieved a 20% reduction in revenue loss and a 25% decrease in project delivery time by enhancing requirements gathering and understanding customer needs throughout the Software Development Lifecycle (SDLC).
• Increased sales efficiency by 25% through preparing customer/vertical-specific sales collaterals, capability presentations, case studies, solution documents, whitepapers, web-based portfolios, and written proposals.
• Prepared detailed scope documents for various stages covering overall engagements, statements of work, and other relevant details. Guided scope documentation, ensuring accuracy and alignment with project requirements.

Nov 2016 – Feb 2017 · 3 mos · Hybrid

• Impact :
• Built and managed a global team of 14 IDE engineers
• Improved project timeline efficiency by 15%
• Increased customer satisfaction by 30%
• Achieved 20% cost efficiency gains through process redesign
• Built and managed a global team of 14 IDE Engineers, delivering projects and solutions across standard Telecom solutions (device-based), Segmentation, Homeland Security, IoT, and Big Data ELK. Developed a clear conceptual approach to managing technology and people, which contributed to a 15% improvement in project delivery timelines.
• Led integration planning and deployment of cutting-edge technical solutions, ensuring successful project execution. Oversaw resource allocation and line management for the IDE team,
• Designed and implemented integration planning for cutting-edge technical solutions of Sicap Products for Customer Requirements and customized solutions needed.
• Consulted with customers to determine needs and implement proposals, leading to a 30% increase in customer satisfaction. Synthesized requirements with internal program management, engineering teams, and third-party vendors. Assessed new technologies and defined new requirements, enhancing project adaptability and innovation.
• Developed and executed improved practices, resulting in a 20% increase in cost efficiency. Oversaw and analyzed costs, achieving variable cost productivity gains. Evaluated ongoing projects and provided feedback, leading to a 25% improvement in team performance.
• Defined standard integration requirements based on architectural specifications, ensuring alignment with project goals. from recruitment through to project staffing, which

Oct 2016 – Mar 2017 · 5 mos

• Established global standards for complex telecom solution integration, cutting timeline slippages by 30% across international deployments.

Apr 2010 – Apr 2016 · 6 yrs · Zurich, Switzerland · On-site

• Impact:
• Led €3M+ deployments of Motive portfolio products across MEA
• Managed global teams of 20+ engineers, analysts, and PMs
• Drove 40% increase in user installation rates across major telecom operators
• Generated $5M+ in annual services revenue with 35–40% margins
• Managed relationships with major telecom operators in Europe and the Middle East, including Qtel/Ooredoo, Vodafone, Orange, and AT&T (US), and Bell Canada, driving customer satisfaction and loyalty.
• Led the design, customization, and deployment of Motive portfolio products and home networking tools for telecommunications customers across the MEA region, resulting in successful deployments valued at over €3 million in services revenue for EMEA/META customers.
• Directed global teams of up to 20 professionals, including Business Analysts, Implementation Consultants, Quality Engineers, and Hosted Services Analysts, to deliver high-quality solutions and enhance user adoption of the Self-Support Tool, achieving a 40% increase in user installation rates.
• Consulted on and deployed cutting-edge solutions using NFV, Cloud Band, Virtualization, Big Data (Hadoop), and content management services, enhancing telecom operator capabilities and service offerings.
• Managed enterprise solutions for Vodafone Qatar, DU, PALTEL, and Telecom Serbia, delivering new business offerings for managing network and call services, and successfully deploying Motive home and mobile device management solutions to support voice and data services over LTE networks.
• Collaborated with Sales/Account Executives and Practice Managers to generate over $5 million in professional services revenue annually, while maintaining 35-40% profit margins using Waterfall and Agile methodologies.
• Optimized installation processes and reduced user drop-out rates, building integrations with various portals and driving effective campaigns, which resulted in a 40% increase in user installation rates for telecom operators in the EMEA region.

Aug 2001 – Apr 2010 · 8 yrs 8 mos

• Impact:
• Delivered major telco infrastructure programs (NFV, Cloud, IPTV Storage)
• Achieved 20% cost savings through strategic vendor negotiations
• Directed feasibility studies across 8 global vendors for NGN infrastructure
• Spearheaded key projects such as:
• OTA SICAP Server: Optimized processes for prepaid voucher reloads provided by Sicap.
• Storage for IPTV & Mobile Backup: Managed the pre-study phase, RFIs, RFPs, and supplier evaluations, ensuring successful project planning and execution.
• Wave 3.0 and Click2Call Feasibility: Led a team of 18 developers and architects to complete the feasibility concept for service commissioning.
• DMS-3 Tier Architecture: Drove the successful integration of the Device Management Suite into Swisscom Mobile, proposing architecture to Aepona and procuring necessary software and hardware.
• NGN I-Server Programme: Directed feasibility studies and RFQ processes across eight vendors for the next-generation server platform for SMS and MMS services.
• Virtual Voucher: Served as IT Architect and Test Manager for the Virtual Voucher PLWAN, leading a team of testers from multiple organizations and architecting the first e-shop.
• Messaging Domain Test Tool/Test Infrastructure Automation: Developed automated testing scenarios for messaging services such as SMS and MMS, improving testing efficiency.
• Product Management Achievements:
• DMS Platform: Acted as IT Architect during pre-study and feasibility phases, integrating the new Device Management Suite into the Swisscom Mobile Network.

Aug 2001 – Mar 2010 · 8 yrs 7 mos

• Launched and scaled MMS platforms utilised by over 5 million subscribers.

Sep 2000 – Jul 2001 · 10 mos · Berne, Switzerland · On-site

• • Contributed to my role as Project Lead/Senior Software Engineer, where I led the development of high-performance, multi-tier applications for PAN European projects like Gossipv6 (VoIP over IPv6) and CATI (Charging and Allocation of Telecom Infrastructure). My role involved optimizing distributed systems, improving reliability and scalability, and providing technical leadership to enhance engineering practices and authored many ITU RFCs.

Feb 2000 – Aug 2000 · 6 mos · On-site

• • Started as Software Engineer and Game Developer, developing games in Java and C++, for the first gaming portal Bubbly for kids as well, built system software and websites using HTML and XML. I ensured the delivery of functionality aligned with web application standards and collaborated with global teams to drive continuous improvement.

Aug 1998 – Feb 2000 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

• • As a Trainee Software Engineer with skills of COM and Java Bean Developer, contributed to managing medium to large projects, including the development of COM and Java Bean components. I led the creation of a Client-Server Application for inventory management and an ERP System for SMEs, optimizing processes and improving resource allocation while enhancing engineering productivity through process improvements.