Srestha Verma

Operations Associate

Delhi, India7 yrs 6 mos experience

Key Highlights

Strong background in E-Commerce operations.
Proven leadership in contact center management.
Experience in business development and client relations.

Stackforce AI infers this person is a skilled operations specialist in E-Commerce and customer service sectors.

Contact

Skills

Core Skills

E-commerceOperations Management

Experience

7 yrs 6 mos

Total Experience

1 yr 8 mos

Average Tenure

10 mos

Current Experience

Qdigi

Contact Center Team Lead

Aug 2025 – Present · 10 mos · Noida, Uttar Pradesh, India

Paytm

Operations Specialist

Jul 2024 – Aug 2025 · 1 yr 1 mo · On-site

Paytm payments bank

Operations Executive

Apr 2022 – Apr 2024 · 2 yrs

E-CommerceOperations Management

Ginger webs

Business Development Executive

Sep 2021 – Apr 2022 · 7 mos

assisting customers during both the pre- and post-sale journey with product.
Stay current with trends and competitors to identify improvements or recommend new products
Build and maintain relationships with clients and prospects
SAAS

Bpo convergence private limited

Team Lead

Feb 2018 – Feb 2021 · 3 yrs

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