Mar 2024 – Present · 2 yrs 2 mos

Mar 2022 – Present · 4 yrs 2 mos

Jun 2014 – Mar 2022 · 7 yrs 9 mos

• Roles & Responsibilities:
• Team Management
• o Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort
• o Provide the team with a vision of the project objectives
• o Facilitate problem solving and collaboration
• o Assure that the team members have the necessary education and training to effectively participate on the team
• o Encourage creativity, risk-taking, and constant improvement
• o Recognize and celebrate team and team member accomplishments and exceptional performance
• Communications and Conflict Resolution
• o Quick assessment of the effects of changing circumstances
• o Developing coping strategies that influence the positive contributions of various departments
• o Spotting conflicts early on and resolving them to the satisfaction of all involved Clients.
• o The ability to quickly and independently process ideas and implement changes
• Planning and Scheduling Skills
• o Interacting with a myriad of Google’s Client
• o Making sure the company's key personnel are available as needed.
• o Simultaneously arranging multiple projects
• o Effective time management
• o Meeting with and ironing out details with clients
• o Ensuring that deadlines are met without compromising quality
• MIS Reporting
• o Generate and distribute management reports in accurate and timely manner
• o Develops MIS documentation to allow for smooth operations and easy system maintenance
• o Provide recommendations to update current MIS to improve reporting efficiency and consistency
• o Perform data analysis for generating reports on periodic basis
• o Develop MIS system for client management and internal communication
• o Provide strong reporting and analytical information support to management team.
• o Generate both periodic and ad hoc reports as needed.