Vade Bhaskar Reddy .

Operations Associate

Hyderabad, Telangana, India9 yrs 10 mos experience
Highly Stable

Key Highlights

  • Over 9 years of experience in IT and team management.
  • Expert in Business Intelligence and Data Analytics.
  • Proven track record in global technical support and customer satisfaction.
Stackforce AI infers this person is a SaaS expert with a strong focus on technical support and business intelligence.

Contact

Skills

Core Skills

Team ManagementTechnical LeadershipTechnical SupportTeam CoachingIncident ManagementBusiness Intelligence

Other Skills

Team LeadershipMentoringRCATicketing SystemsBusiness Intelligence (BI)SalesforceRequirements GatheringTask ManagementTask AssignmentDistribution ManagementQueue ManagementMicrosoft AzureDatabasesData AnalysisMultitasking

About

Having 9+ Years of IT experience in Team Management, Data Analytics, Business Intelligence Team leading, Cloud & Platform, Customer support operations & Escalations, Global Technical Support, Interview Panel, Mentoring, Team Coaching, Process Improvements, CRM tools.

Experience

9 yrs 10 mos
Total Experience
4 yrs
Average Tenure
1 yr 9 mos
Current Experience

Globallogic

Team Manager - Product Support Operations

Sep 2024Present · 1 yr 9 mos · Hyderabad, Telangana, India

  • GlobalLogic - A Hitachi Group Company
Team ManagementTeam LeadershipTechnical Leadership

Confluent

2 roles

Senior Cloud Rep - Global Technical Support

Aug 2024Sep 2024 · 1 mo · Hyderabad, Telangana, India · Remote

Team CoachingMentoringTechnical Support

Cloud Rep - Global Technical Support

Sep 2022Aug 2024 · 1 yr 11 mos · Hyderabad, Telangana, India · Remote

RCATicketing SystemsIncident ManagementTechnical Support

Infor

Senior Business Intelligence Support Engineer - Global Technical Support

Jul 2016Sep 2022 · 6 yrs 2 mos · Hyderabad, Telangana, India · Hybrid

  • Infor - Birst
Business Intelligence (BI)SalesforceBusiness IntelligenceTechnical Support

Education

AVCER JNTUH

Master of Technology - MTech

Jan 2013Jan 2016

St. Martin's Engineering College

Bachelor of Technology - BTech

Jan 2008Jan 2012

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