Vaibhav Gupta

Program Manager

Noida, Uttar Pradesh, India16 yrs experience

Key Highlights

  • Expert in logistics and supply chain management.
  • Proven track record in project planning and operations.
  • Strong analytical skills driving operational efficiency.
Stackforce AI infers this person is a Logistics & Supply Chain expert with strong project management capabilities.

Contact

Skills

Core Skills

Project ManagementLogistics ManagementOperations ManagementInventory ManagementTeam LeadershipQuality ManagementData AnalysisVendor ManagementCustomer Service

Other Skills

Project planningLogisticsSupply ChainAnalytical SkillsBusiness AnalysisData managementForecastingProcess AutomationData AnalyticsTeam ManagementProduct Quality AuditData ProcessingInventory ControlNegotiationE-commerce

About

Experienced and demonstrated history of working in the Logistics & Supply Chain industry. Skilled in Negotiation, E-commerce, Retail.Strong information technology professional with a pgdbm focused in Logistics, Materials, and Supply Chain Management from Symbiosis International University.

Experience

16 yrs
Total Experience
2 yrs
Average Tenure
--
Current Experience

Zepto

Senior Manager Project planning

Aug 2024Jan 2026 · 1 yr 5 mos · Gurugram, Haryana, India · Hybrid

  • Leading Dark Store & MH Project planning
Project planningLogisticsSupply ChainProject ManagementLogistics Management

Blinkit

Project Manager

Dec 2021Aug 2024 · 2 yrs 8 mos · Gurugram, Haryana, India · On-site

  • Dark Store Planning & Operations Pan india
Analytical SkillsBusiness AnalysisProject ManagementOperations Management

Netambit infosource & e-services pvt. ltd.

Operations Manager

Aug 2020Dec 2021 · 1 yr 4 mos · Noida, Uttar Pradesh, India

  • Key Account manager
  • Data management
  • Inventory management
  • Handling Warehouse Teams in multiple locations
  • Logistics
  • Forecasting
  • MIS, Reports
  • Process Automation
  • Reconciliations
Data managementInventory managementLogisticsForecastingProcess AutomationOperations Management+1

Paytm mall

Team Lead

Mar 2017Jul 2020 · 3 yrs 4 mos · Noida Area, India

  • Operations:
  •  Responsible for SLA’s and all internal KPI’s being followed by team members
  •  Responsible for Day to day operations of Daily order process from Fulfillment center
  •  Complete Tracking of order from Created to Delivered along with Courier & Customer Returned
  • Forecasting & Inventory Management -:
  •  Calculate the required inventory for next 30 Days on the basis of DOSR.
  •  Taking follow-up with Merchant & all stakeholder for timely GRN of stock under Fulfillment center.
  •  Timely follow for Ageing & Damage inventory for pick up from Fulfillment center
  • Data Analytics & Capacity Planning -:
  •  Create Daily & weekly Report for Merchant & Vendor performance for load allocation
  •  Use Database for making multiple Dashboard for management analysis.
  •  Using Various tool for Daily Data request for team member & for merchant repots
  • Reconciliation –:
  •  Co-ordinate with all FC partners for order status reconciliation on daily and weekly basis.
  •  Responsible for RTO and RTV for re-stocking the shipment and tracking of daily refund closure
  •  Budget reporting (plan vs. buy vs. invoice) client invoicing and all related tasks.
  • Packaging –:
  • Improve the quality of packaging by conducting audits in FC’S and giving feedback to improve packaging
  • Find key problematic products or reasons for shipment damage via analysis of customer complaint tickets and provide solutions to reduce damages – better packaging, 5 ply boxes, specific packaging etc.
  • Process owner for managing quality check & packaging guidelines across all categories of Paytm E-Commerce and ensuring adherence across pan India FC’S (Delhivery, DTDC, Blue Dart)
  • Team management:
  • Handling Team of FC's in various locations.
  • Evaluate the individual performance of the team.
  • Provide the training and motivational sessions to developed working skills.
  • Optimize day to day queries related to given task on daily basis.
Data AnalyticsInventory ManagementTeam ManagementOperations ManagementTeam Leadership

One97 communications limited

Sr. Executive

Sep 2014Feb 2017 · 2 yrs 5 mos · Noida, Uttar Pradesh

  • Product Quality Audit-:
  • Responsible to improve customer experience by analyzing category wise return data
  • Identifying fraudulent returns through investigations and audits at the return processing centre.
  • Part of central team to resolve fraud/empty shipment cases – Maintained 98% rate for resolution within TAT
  • Improve product quality by conduct product quality check audits at FC’s and merchants.
  • Conduct surprise audits at merchant locations for identify fraued.
  • Maintain customer complaint data to identify bad performance merchant.
Product Quality AuditData AnalysisQuality Management

Homeshop18

Vendor co-ordinater

Jun 2011Aug 2014 · 3 yrs 2 mos · Noida Area, India

  • Handle all category vendors.
  • Maintained Inventory for upcoming orders
  • Analyses and share vendor’s performance level against O2S SLA.
  • Maintained weekly & monthly MIS for orders received, processed, pending & RTO of vendors.
  • Monitoring the delivery of parts from the vendors as per the order due date.
  • Co-ordinate with Vendors to ensure timely availability of the materials.
  • Co-ordinate with Accounts department for vendor’s payment.
  • Ensure for 100% dispatch with stock accuracy & good quality to customer.
  • Co-ordinate with various concern departments to follow the streamline process.
  • Company standard packaging guidelines adherence with the clients.
  • Participate in vendor evaluation and benchmarking meetings as required by the web sourcing teams.
  • Arrange vendors trainings for operate software.
  • Handle new vendor evaluation part to check vendor working standard
Vendor ManagementInventory ManagementLogistics Management

Fashion and you pvt. ltd.

Team Leader

Feb 2010May 2011 · 1 yr 3 mos · Gurgaon, India

  •  Take care strong room inventory.
  •  Maintained Inventory for upcoming orders.
  •  Followed the FIFO system in warehouse for all products being stored.
  •  Preparing Stock Audit Report on Month End & stock reconciliation with auditors.
  •  Maintaining MIS & TAT report.
  •  Upload STN, GRN, RSTN and Invoice in WMS.
  •  Maintaining space utilization report on daily bases.
  •  Entry of raw Data, its processing compilation, sorting etc.
  •  Physical verification of stock (cycle count process).
  •  Proper stacking & placement of stocks place inside the warehouse area.
  •  Prepare the weekly, monthly and daily report of inventory, dispatch & daily activities in warehouse.
  •  Manage shortage appropriately and inform to concern dept.
  •  Manage goods return properly to avoid shortage and damage.
  •  Ensure efficient, accurate & timely stock management.
  •  Operate all process of operations with the help of WMS.
Inventory ManagementData ProcessingOperations Management

Jeodis overseas pvt.ltd

Inventory controller Excutive

Aug 2009Jan 2010 · 5 mos · Gurgaon, India

  • Key account manager of a Germany based client.
  • Handling day to day operation.
  • Operate warehouse of size 20k sqft. and control all the process (inward to out word).
  • Maintain O2S SLA and arrange the transportation for early delivery of the orders.
  • Manage customer services.
  • Prepared daily or weekly Stock MIS report.
  • Inventory Cycle count every month.
  • Product packaging guidelines adherence.
Inventory ControlCustomer ServiceInventory Management

Education

SYMBIOSIS INTERNATIONAL UNIVERSITY

pgdbm

Jan 2011Jan 2014

Chaudhary Charan Singh University

master in commerce (M.com) — Commerce

Jan 2009Jan 2010

ccs university meerut

Bachelor of Commerce (B.Com.) — Commerce

Jan 2006Jan 2008

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