Vibha Tikoo

Technical Program Manager

Pune, Maharashtra, India8 yrs 7 mos experience
AI Enabled

Key Highlights

  • 8+ years in software solutions and program management.
  • Expert in Agile methodologies and cross-functional collaboration.
  • Proven track record in delivering scalable, data-driven solutions.
Stackforce AI infers this person is a Technical Program Manager with expertise in E-commerce and Blockchain industries.

Contact

Skills

Core Skills

Technical Program ManagementScaled Agile FrameworkProgram ManagementStakeholder ManagementQuality AssuranceTest ManagementSoftware DevelopmentProject Management

Other Skills

Test ProcessesRoot Cause AnalysisRisk ManagementProject PlanningSystems DesignSoftware Engineering PracticesOral CommunicationTest DataProcess OptimisationRelease Train EngineerStrategic ThinkingAttention to DetailProblem SolvingCross-functional Team LeadershipTechnical Project Leadership

About

Professional with 8+ years in software solutions, skilled in program management. Expert in Agile methodologies and cross-functional collaboration, delivering scalable, data-driven solutions, optimizing roadmaps, mitigating risks, facilitating launches, and enhancing customer satisfaction through continuous improvement, systems thinking, and innovation to align technical and business goals effectively. Also, hold a valid US B1/B2 visa till 2035. At Amazon, I contributed to the seamless operation and continuous improvement of the Amazon Autos marketplace. Collaborating across teams, I focussed on aligning workflows, optimised processes, and drove the successful delivery of enhancements that support an exceptional customer experience. With a Bachelor of Technology in Computer Science, I bring a blend of technical proficiency and creative problem-solving to the table. My journey from Samsung to Amazon has been marked by leading performance teams, mastering Mobile, Web Applications, and delving into the dynamic realms of NFTs and Web 3.0 technologies.

Experience

8 yrs 7 mos
Total Experience
2 yrs 6 mos
Average Tenure
11 mos
Current Experience

Mastercard

Senior Technical Program Manager

Jun 2025Present · 11 mos · Pune, Maharashtra, India · Hybrid

Technical Program ManagementScaled Agile Framework

Amazon

Quality/Program Management - Amazon Autos

Sep 2022May 2025 · 2 yrs 8 mos · Gurugram, Haryana, India · On-site

  • Leading cross-functional teams to launch high-impact projects, by coordinating efforts across engineering, product, and operations teams to deliver services for Amazon.
  • Demonstrating expertise in stakeholder management through effective negotiation and resource prioritization, fostering consensus, and facilitating communication between technical and non-technical teams to align on project goals, constraints, and timelines
  • Exhibiting expertise in program management by skillfully overseeing complex technology projects through effective communication, strategic planning, meticulous scheduling, and robust risk management, consistently delivering multiple programs concurrently.
  • Spearheaded the SDLC from scoping requirements through design, development, QA, and production support, ensuring timely delivery and high-quality standards for app store releases of Kindle App.
  • Engineered test strategies and scenarios, created detailed test documentation, and coordinated with automation teams for test automation and maintenance.
  • Analyzed user stories, created test data, and performed performance testing, including load, stress, and endurance testing across various devices and browsers.
  • Led end-to-end test planning and execution for System Integration Testing (SIT) and User Acceptance Testing (UAT), including test estimation, design, resource allocation, and prioritization of test cases.
  • Developed and executed test cases for web and mobile applications, managed defect tracking and communication using JIRA, and fostered test management using TestRail.
Test ProcessesRoot Cause AnalysisStakeholder ManagementRisk ManagementProject PlanningSystems Design+1

Bluestacks

Member Of Technical Staff

Sep 2021Sep 2022 · 1 yr · Gurugram, Haryana, India

  • Led end-to-end test planning and execution for System Integration Testing (SIT) and User Acceptance Testing (UAT), including test case design, prioritization, and resource management, ensuring timely and high-quality releases.
  • Managed a team of 6 members as QA Lead, driving quality assurance processes and fostering collaboration to achieve project milestones and enhance product reliability.
  • Orchestrated Scrum ceremonies and effectively triaged issues in collaboration with leadership, enhancing team alignment and driving project efficiency
  • Conducted comprehensive testing, including smoke, regression, exploratory, and ad-hoc testing, with expertise in SQL query execution and cross-browser compatibility.
  • Supported production deployments by coordinating with cross-functional teams to ensure quality assurance and seamless release processes
  • Engineered test strategies and conducted defect analysis, including performance testing and the creation of data-driven test scenarios.
  • Well versed with the world of NFT/ Web 3.0/ Crypto
  • Projects:
  • 1. Game.tv
  • 2. Now.gg NFT marketplace (nft.now.gg)
  • 3. BlueStacks Game Player
Test ProcessesRoot Cause AnalysisQuality AssuranceTest Management

Samsung electronics

Engineer

Sep 2017Sep 2021 · 4 yrs · Noida Area, India

  • Current responsibilities include
  • Executing and designing test cases, confirm builds for software updates to be sent out for all mobile devices new in testing or in market.
  • To manage the SDLC of a product using Agile Methodologies.
  • Manage JIRA tickets.
  • Defect Management, Project Management using Samsung PLM and proficient in Testing frameworks like in-house Python scripting tool, Appium & REST API testing using Postman.
  • Supporting R&D team to construct roadmap to implement new android OS.
  • Work with developers, expat managers and QA Team to achieve a high quality bar for your feature and team.
  • Gained working knowledge in:
  • Mobile Testing: -
  • o Mobile products and android software.
  • o Creation of test scripts by finding locators on mobile device using UIAutomator and performing various forms of validation.
  • o Complete application testing of preloaded Samsung apps like SmartThings, Gallery, Bixby Routines, Samsung Keyboard, Samsung Health, Samsung Pass, Samsung Pay, MyFiles, Amazon Shopping etc.
  • o Performance testing of gaming applications like Call of Duty, Battlegrounds India, Free Fire, Jetpack Joyrider and integration with Discord.
  • o Functional & Compatibility testing of social media and top 500 grossing playstore applications ranging from Facebook, Twitter, Instagram to Microsoft Teams, Zoom, Google Meet, etc.
  • Desktop App Testing: -
  • o End-to-End testing for Samsung desktop applications like Smart Switch, Samsung Dex, etc.
  • o Testing for web app like findmymobile.com etc.
  • Experienced in Market issues handling, defect submission, analysis of logs.
  • Regression testing, analysis of log files, crash dumps verification and finding out where the failures present.
  • Expertise in testing mobile applications on Android and Tizen Platform.
  • Experienced in handling diverse responsibilities from creating test plans, tracking test execution, bug reporting, defects tracking, conducting RCA, communicating test results & sharing daily status reports.
Test ProcessesRoot Cause AnalysisQuality AssuranceTest Management

Qorql

2 roles

Product Engineer

Jun 2017Aug 2017 · 2 mos

  • @ QorQl (now acquired by Paytm)
  • Software Design and Development for products across android, web & chromecast platforms.
  • Sprint planning and maintaining Product Backlog.
  • Responsible for Daily Sprint meetings and owning a product range.
  • Keep track of releases, Manage Trello Board.
  • Program Management for all projects running in current time.
  • Responsible for Acceptance Testing.
  • Writing Software requirement & specification notes for smooth development.
Software Engineering PracticesOral CommunicationSoftware DevelopmentProject Management

Product Engineering & QA Intern

Jan 2017May 2017 · 4 mos

  • Worked as a Product Designer/Owner for Project- QLive and Manual Testing.
  • Involved in projects for:
  • Mobile Testing
  • Functional and Non-functional Testing
  • UAT
  • Chromecast application functional testing on TV platforms for queue management in Doctor's clinic.
  • Part of sprint planning meetings.
  • Writing SRS Documents.
  • Writing Product Design Notes
Oral CommunicationTest Data

Education

Lingaya's University

Bachelor of Technology (B.Tech.) — Computer Science

Jan 2013Jan 2017

KC Public School, Jammu

High School — Science- Non Medical

Jan 2001Jan 2013

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