Vikas Lalwani

Business Development Executive

Mumbai, India13 yrs 8 mos experience
Highly StableAI Enabled

Key Highlights

  • 14 years of experience in enterprise SaaS sales.
  • Consistently achieved sales quotas across multiple roles.
  • Expert in consultative selling and strategic account management.
Stackforce AI infers this person is a SaaS sales expert with extensive experience in B2B enterprise solutions.

Contact

Skills

Core Skills

Account ManagementStrategic Account DevelopmentCustomer RetentionSaas SalesComplex SalesGo-to-market StrategyContract NegotiationSolution SellingRelationship DevelopmentLead GenerationSalesRelationship Building

Other Skills

Business StorytellingContext EngineeringUpsellingCross-SellingPrompt EngineeringEnterprise Technology SalesWritten CommunicationC-Suite SellingMicrosoft OfficeProblem SolvingSoftware as a Service (SaaS)Client ServicesEnterprise SoftwareSoftware SalesEnterprise Software Sales

About

Enterprise SaaS sales leader with 14 years of experience selling to CXOs across BFSI, tech, media, retail, and government. Currently a Senior Account Manager at Uber for Business. Previously at LinkedIn. I specialise in complex B2B sales cycles, strategic account management, and turning enterprise pilots into company-wide rollouts. My career took a winding path on purpose. I started in financial services at ICICI and Kotak, where I learned that high-net-worth clients buy trust before they buy products. I moved to media at Radio Mirchi, where I figured out that storytelling closes deals that spreadsheets can't. Then I went deep into SaaS at Konnect Insights, built the enterprise sales function from the ground up, and grew it to where we competed against players 10x our size. LinkedIn recruited me to sell their Talent Solutions to some of India's biggest employers. Nearly three years there taught me how a world-class sales org runs at scale: pipeline discipline, multi-threaded deal management, QBRs that actually drive retention. Now I'm at Uber for Business, working with India's top enterprises to rethink employee mobility. My job is sitting across from CXOs, understanding what's costing them money and time, and building platform solutions that fix it. What I'm good at: getting the first meeting that nobody else can, running consultative discovery calls that uncover real pain, and managing a renewal book where clients don't want to leave. If you're building a career in enterprise sales or strategic account management, I write about it here. If you're a Head of Enterprise Sales or VP Sales looking for someone who's done this across six industries, let's connect.

Experience

13 yrs 8 mos
Total Experience
2 yrs 5 mos
Average Tenure
1 yr 5 mos
Current Experience

Uber

Senior Account Manager

Jan 2025Present · 1 yr 5 mos · Mumbai · Hybrid

  • I manage enterprise accounts at Uber for Business in India , the contracts where deal sizes are large, stakeholders are C-suite, and the sales cycle is consultative and complex.
  • Manage a portfolio of 50 enterprise accounts worth USD 6 million in annual contract value (ACV), with a net revenue retention rate of 95%.
  • Grew net revenue by 10% in year one through structured account planning and identifying upsell opportunities that prior QBRs had missed.
  • Run quarterly business reviews with CXOs and VP-level stakeholders, presenting usage data, cost benchmarks, and forward-looking account plans.
  • Built a repeatable enterprise onboarding framework that cut client ramp time by 2 weeks, now adopted across the India team.
  • Work daily across Sales, Product, Ops, and Support to ensure delivery matches what was sold. Pipeline managed through Salesforce. Sectors served: BFSI, technology, e-commerce, consumer durables, professional services.
Business StorytellingAccount ManagementContext EngineeringUpsellingCustomer RetentionCross-Selling+2

Linkedin

Senior Account Executive

Mar 2022Jan 2025 · 2 yrs 10 mos · Mumbai · On-site

  • Sold LinkedIn Talent Solutions (SaaS) to mid- market and enterprise companies across India: recruiter licenses, employer branding suites, hiring analytics, and talent intelligence platforms.
  • Hit 100% of quota across six consecutive halves. Acquired 40 new logos with an average deal size of USD 10k, selling to CHROs, VP HR, and talent acquisition leaders through multi- threaded, consultative deal cycles.
  • Ran account planning sessions that identified expansion opportunities across prospects
  • Used a disciplined pipeline management process (MEDDIC-aligned) with Salesforce CRM to maintain 3x pipeline coverage and accurate forecasting.
  • This role taught me how a world-class B2B SaaS sales org operates at scale: the forecasting rigor, the stakeholder mapping, the land-and- expand playbook. I use pieces of it every day.
Contract NegotiationComplex SalesSaaS SalesEnterprise Technology SalesSolution SellingWritten Communication+31

Konnect insights

2 roles

Vice President Corporate Sales

Promoted

Jun 2020Feb 2022 · 1 yr 8 mos · Mumbai Area, India · On-site

  • Promoted to VP Corporate Sales to scale what I had built as Zonal Head.
  • Expanded scope from regional to national and international markets, overseeing a 3-member BDR team and building multiple go-to-market channels for Konnect Insights’ customer experience management (CXM) platform.
  • Grew enterprise revenue from ₹4 cr to ₹8Cr, selling to CXOs across BFSI, automotive, retail, entertainment, e-commerce, sports, government, public enterprises, NGOs, consumer durables, and digital marketing agencies.
  • Built and managed a partner/reseller channel through leading digital agencies (WATConsult, Ogilvy, Kinnect and others), creating a GTM motion where agencies resold Konnect Insights to their end clients. This channel contributed 40% of total revenue — a distribution model I perfected while being the VP
  • Personally managed the company’s largest key accounts, engaging C-Suite stakeholders to drive product utilization, ensure retention, and identify expansion opportunities.
  • Oversaw lead generation and business development efforts of a 3-person BDR team, setting outbound targets, coaching on pipeline discipline, and aligning their efforts with the enterprise sales cycle.
  • Explored and launched multiple alternate routes to market beyond direct sales — including reseller partnerships, agency channel sales, and strategic alliances focused on demand generation.
  • Responsible for key account growth at the agency level, ensuring top digital marketing agencies were actively promoting and positioning Konnect Insights across their client portfolios and sectors.
  • Established Konnect Insights as a recognized enterprise player in front of CXOs across India and international markets.
Contract NegotiationGo-to-Market StrategySaaS SalesEnterprise Technology SalesSolution SellingWritten Communication+32

Zonal Head Sales

Oct 2017May 2020 · 2 yrs 7 mos · Mumbai Area, India · On-site

  • Joined Konnect Insights as one of the earliest enterprise sales hires to establish the company in the Indian enterprise market.
  • Managed West and South India regions, selling a customer experience management (CXM) SaaS platform to large enterprises across BFSI, automotive, retail, entertainment, e-commerce, sports, government, and consumer durables.
  • Built the enterprise sales playbook, pitch deck, and outbound pipeline from scratch.
  • No brand recognition to lean on, no inbound leads to start with just cold outreach and sharp positioning.
  • Landed marquee logos including Tech Mahindra and SBI, establishing credibility in the IT services and banking verticals that opened doors to similar accounts.
  • Drove new business acquisition and key account growth across the region, running the full complex sales cycle: prospecting, discovery calls, solution demos, commercial negotiation, and post-sale onboarding.
  • Owned client onboarding and product training for new enterprise accounts, ensuring adoption and reducing early-stage churn.
  • Formulated the demand generation strategy including content marketing, Google Search Ads, SEO, and influencer campaigns wearing both sales and marketing hats in a lean startup environment.
  • Grew the West and South India book from 3crs to 4crs in recurring revenue.
  • This is where I learned enterprise SaaS sales the hard way. No playbook existed. I had to build one, test it, break it, and rebuild it while closing deals and achieving numbers at the same time.
Contract NegotiationSaaS SalesEnterprise Technology SalesSolution SellingWritten CommunicationC-Suite Selling+28

Mirchi

Senior Enterprise Account Manager

Dec 2016Oct 2017 · 10 mos · Mumbai Metropolitan Region · On-site

  • Joined Radio Mirchi’s Love Network (104.8 FM) just two months after launch, when the station had almost no advertiser base.
  • My job was to build the revenue side of a brand-new radio network from near-zero.
  • Acquired key corporate accounts across automotive, BFSI, FMCG, and real estate selling to both large enterprise clients and SMBs.
  • Designed integrated marketing solutions that packaged radio, digital, IP's, and on-ground activations into multi-channel campaigns.
  • Worked with the programming team to build special on-air properties that offered long-term brand integration opportunities involved in shaping the product, not just selling it.
  • Developed and nurtured relationships with media planners and brand marketers, turning cold outreach into a repeat-revenue pipeline.
  • Another early-stage build. The station was two months old, had no advertiser track record, and I had to sell the idea of an audience before the ratings data existed. Taught me how to sell something intangible a skill I use daily in SaaS.
Contract NegotiationComplex SalesSolution SellingWritten CommunicationMicrosoft OfficeProblem Solving+21

Kotak private

Deputy Sales Manager

Jul 2013Nov 2016 · 3 yrs 4 mos · Mumbai Metropolitan Region · On-site

  • Worked as BDR / Deputy Sales Manager for Kotak’s private banking division, responsible for prospecting, lead generation, and new client acquisition for the ultra-high-net-worth (UHNI) and HNI segment.
  • Generated high-quality leads to feed the private banking relationship team, ensuring a consistent pipeline of new UHNI/HNI prospects for the platform.
  • Acquired new HNI and UHNI clients, bringing them onto Kotak’s private banking platform across wealth management products including PMS, mutual funds, insurance, and structured products.
  • Worked closely with Senior Relationship Managers to support client retention and deepen existing relationships learning consultative selling mechanics by observing how top RMs operated.
  • Consistently achieved and exceeded sales targets across a full array of wealth management products over 3+ years. Three years of BDR at Kotak gave me the foundation that everything else was built on: how to prospect into money, how to earn trust fast, and how to stay disciplined when the pipeline is cold.
Complex SalesSolution SellingWritten CommunicationMicrosoft OfficeProblem SolvingRelationship Development+15

Icicidirect

Senior Client Relationship Manager

Jun 2012Jun 2013 · 1 yr · Mumbai Metropolitan Region · On-site

  • Managed a portfolio of ~100 retail clients, advising them on their financial portfolios while cross-selling and upselling across ICICI’s full product suite Insurance, Mutual Funds, Debt Funds, NCDs, Bonds, Stocks, and Wealth Management products.
  • Achieved quarterly revenue targets through disciplined cross-sell, upsell, and client referral strategies.
  • Actively engaged with clients on their financial needs, generating new revenue streams by turning satisfied clients into referral sources.
  • Organized and participated in lead generation activities in and around the branch territory.
  • My first sales role right after college placement, 100 clients, a branch territory, and a product catalogue I had to learn from scratch.
  • Taught me pipeline basics, objection handling, and one thing I still believe: consistency beats talent when the results are slow.
Complex SalesWritten CommunicationMicrosoft OfficeProblem SolvingSalesCommunication+7

Education

Dr. D. Y. Patil Institute of Technology, Pimpri, Pune

Master of Business Administration (M.B.A.) Full Time — Finance

Sant Gadge Baba Amravati University, Amravati

Bachelor's degree — Computer Software and Media Applications

Stackforce found 100+ more professionals with Account Management & Strategic Account Development

Explore similar profiles based on matching skills and experience