Vishaal S

Associate Consultant

Chennai, Tamil Nadu, India9 yrs 7 mos experience
Highly Stable

Key Highlights

  • Over 10 years in Customer Success leadership.
  • Expert in coaching high-performing technical teams.
  • Strong background in Agile methodologies and SaaS.
Stackforce AI infers this person is a SaaS Customer Success Leader with extensive technical consulting experience.

Contact

LinkedIn

Skills

Core Skills

Customer SuccessTechnical ConsultingAgile MethodologiesTechnical Account ManagementTechnical SupportCustomer ServiceRobotic Process Automation

Other Skills

Team PerformanceIncident ManagementProcess AutomationAnalytical SkillsArticulationEnablementProblem SolvingData AnalysisBusiness ReviewsCommunicationAnalyticsTeam LeadershipMarket AnalysisCustomer Escalation ManagementCross-Functional Team Building

Experience

9 yrs 7 mos
Total Experience
1 yr 11 mos
Average Tenure
1 yr 8 mos
Current Experience

Chargebee

Enterprise Technical Consultant

Oct 2024 – Present · 1 yr 8 mos

Team PerformanceIncident ManagementProcess AutomationCustomer SuccessTechnical Consulting

Atlassian

Css Cloud Engineering - Team coach

Sep 2021 – Sep 2024 · 3 yrs · Bangalore Urban, Karnataka, India · Remote

  • Trello CSS Team
Agile MethodologiesAnalytical SkillsArticulationEnablementProblem SolvingTeam Performance+12

Freshworks

Technical Account Manager

Sep 2019 – Aug 2021 · 1 yr 11 mos

ArticulationProblem SolvingTeam PerformanceCustomer SuccessBusiness ReviewsCommunication+7

Zoho corporation

Technical Support Engineer

Oct 2018 – Sep 2019 · 11 mos · Greater Chennai Area

ArticulationProblem SolvingCommunicationAnalyticsCustomer Escalation ManagementTechnical Support+1

Cognizant

Senior System Engineer

Aug 2016 – Sep 2018 · 2 yrs 1 mo · Coimbatore, Tamil Nadu, India

Robotic Process Automation (RPA)Problem SolvingCommunicationAnalyticsRobotic Process AutomationTechnical Support

Fleet studio

Mean stack developer

May 2016 – Jul 2016 · 2 mos · Chennai Area, India

Problem Solving

Education

BITS Pilani, Hyderabad Campus

Master of Business Administration - MBA — Business Analytics

Sep 2024 – Jun 2026

Anna University

Bachelor of Engineering (BE) — Computer Engineering

Jan 2012 – Jan 2016

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