Wesley Michaels

Operations Associate

Cape Town, Western Cape, South Africa5 yrs 9 mos experience
Highly Stable

Key Highlights

  • Proven expertise in enhancing customer experience.
  • Strong leadership skills in managing teams.
  • Effective project management capabilities.
Stackforce AI infers this person is a Customer Experience professional with strong project management skills.

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Skills

Core Skills

Customer ExperienceProject Management

Other Skills

LeadershipStrategic PlanningMicrosoft WordMicrosoft OfficeMicrosoft PowerPointResearchMicrosoft ExcelCustomer Service

Experience

5 yrs 9 mos
Total Experience
2 yrs 1 mo
Average Tenure
1 yr 7 mos
Current Experience

Exl

2 roles

Assistant Manager - Customer Experience

Promoted

Feb 2026Present · 3 mos · On-site

Customer ExperienceProject ManagementLeadershipStrategic Planning

Senior Executive - CX Specialist

Oct 2024Feb 2026 · 1 yr 4 mos · On-site

Teleperformance

Operational Trainer

Sep 2023Oct 2024 · 1 yr 1 mo · Western Cape, South Africa · On-site

Amazon

Customer Service Specialist

May 2019Jun 2022 · 3 yrs 1 mo · Cape Town, Western Cape, South Africa

Education

Cape Peninsula University of Technology

Jan 2018Jan 2018

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