yash arora

Operations Associate

Indore, Madhya Pradesh, India10 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in Operations Management and Customer Relationship Management.
  • Strong analytical skills with a focus on data-driven decision making.
  • Demonstrated leadership in managing cross-functional teams.
Stackforce AI infers this person is a Customer Operations Manager with a strong background in SaaS and B2B environments.

Contact

LinkedIn

Skills

Core Skills

Customer Relationship Management (crm)Operations ManagementCustomer SuccessData Analysis

Other Skills

Customer ExperienceKey Performance IndicatorsSoftware as a Service (SaaS)Account ManagementBusiness-to-Business (B2B)StartupsCross-functional Team LeadershipStrategyOperationsNegotiationLogistics ManagementBudgetingTeam ManagementProject PlanningSupply Chain Management

About

Experienced Senior with a demonstrated history of working in the internet industry. Strong information technology professional skilled in Operations Management, Microsoft Excel, Customer Service, Management, and Data Analysis.

Experience

10 yrs 3 mos
Total Experience
3 yrs 5 mos
Average Tenure
5 yrs 8 mos
Current Experience

Amazon development centre (india) private limited

Manager

Oct 2020 – Present · 5 yrs 8 mos · Bengaluru, Karnataka, India

Customer Relationship Management (CRM)Customer ExperienceOperations Management

Uber

Operations Coordinator

Jan 2017 – Sep 2019 · 2 yrs 8 mos · Kolkata Area, India

Customer Relationship Management (CRM)Customer ExperienceOperations Management

Amazon

Transaction risk investigator

Oct 2014 – Sep 2016 · 1 yr 11 mos · Hyderabad Area, India

Customer SuccessKey Performance IndicatorsData Analysis

Education

Manipal Institute of Technology

Jan 2010 – Jan 2014

Stackforce found 100+ more professionals with Customer Relationship Management (crm) & Operations Management

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