May 2022 – Present · 3 yrs 10 mos · Bengaluru, Karnataka, India

• Project 1 – Telecom Client (Belgium):
• Implemented Oracle Fusion SCM for procurement, fulfillment, and B2B/B2C sales across Belgium, Poland, and Luxembourg. Configured Order Management flows with transformation/enrichment rules, customer-specific setups, order holds, and acknowledgments. Set up Global Order Promising with sourcing rules and ATP logic. In Inventory Management, enabled Pick-Ship-Delivery flows, transportation setups, and facility schedules. Managed pricing through pricing lists, segments, discount strategies, and customer assignments. In PIM, supported item creation via New Item Requests. Collaborated with developers to build/test custom interfaces for inventory adjustments and shipping integrated with 3PLs. Provided post-go-live support, coordinated with Oracle teams, and led resolution of critical production issues. Maintained weekly communication with external systems. Recognized with “Employee of the Month” and praised by leadership for issue resolution and client engagement.
• Project 2 – Telecom Client (Netherlands):
• Leading end-to-end Oracle Fusion implementation for Order-to-Cash and Procure-to-Pay processes. Gathering requirements, conducting design workshops, and configuring Oracle modules (Order Management, Inventory, PIM). Designed custom orchestration flows and integrations with 3PL and planning systems. Led data migration of Sales Orders, Items, and On-hand/Costing from legacy systems. Regularly interact with Oracle via SRs and Cloud Connect. Manage quarterly patch updates and client enablement for new features. Involved in cross-system integration covering POS, demand planning, and logistics. Participate in recruitment of consultants for Oracle Platform Services. Proficient in JIRA, Confluence, and Remedyforce for tracking issues and maintaining timelines.