Feb 2023 – May 2025 · 2 yrs 3 mos · New Delhi, Delhi, India

• 1. Vision & Strategy: Define the company’s mission, long-term vision, and strategic goals in the overseas education sector.
• 2. Business Development: Establish partnerships with international universities, educational institutions, and stakeholders.
• 3. Leadership: Lead and inspire the team, ensuring alignment with the company’s objectives and values.
• 4. Operations Oversight: Oversee daily operations, ensuring quality service in student counseling, visa processing, and admissions.
• 5. Brand Building: Promote the MK Overseas Education brand through marketing, seminars, and social media presence.
• 6. Client Relations: Build trust with students and parents by offering transparent and reliable guidance.
• 7. Compliance & Ethics: Ensure all services follow legal, ethical, and regulatory standards of both home and destination countries.
• 8. Innovation & Improvement: Continuously improve services based on student feedback and changes in international education trends.

Dec 2021 – Jan 2023 · 1 yr 1 mo · Noida, Uttar Pradesh, India · On-site

• Student Advising: Provide personalized guidance to students regarding study abroad opportunities, taking into account their academic interests, career goals, and personal preferences.
• Program Research: Research and evaluate study abroad programs, universities, and destinations to identify options that align with students' needs and preferences.
• Application Assistance: Assist students with the application process for study abroad programs, including completing application forms, writing personal statements, and gathering required documentation.
• Financial Aid and Scholarships: Advise students on available financial aid options, scholarships, grants, and other funding opportunities to support their study abroad experience.
• Pre-Departure Orientation: Conduct pre-departure orientations to prepare students for the study abroad experience, covering topics such as cultural adjustment, health and safety abroad, and academic expectations.
• Cross-Cultural Training: Offer resources and training to help students develop cross-cultural communication skills, cultural competence, and sensitivity to cultural differences.
• Document Verification: Verify the authenticity and accuracy of students' academic transcripts, certificates, English proficiency scores, and other required documents to ensure compliance with university admission requirements.
• Offer Letter Issuance: Facilitate the issuance of offer letters from universities and colleges to students who have been accepted into their desired study abroad programs, ensuring that offer letters contain accurate information regarding program details, tuition fees, scholarships, and other relevant terms and conditions.
• Visa Guidance: Provide information and guidance to students regarding visa application procedures for studying abroad, assisting students in preparing visa applications.

Jun 2019 – Sep 2021 · 2 yrs 3 mos · Gurugram, Haryana, India · On-site

• Sales Planning and Strategy: Develop and implement strategic sales plans and tactics to achieve sales targets and objectives set by the company, considering market trends, competitor activities, and customer needs.
• Relationship Management: Build and maintain strong relationships with existing customers, including businesses, organizations, and individual consumers, to foster customer loyalty and maximize revenue opportunities.
• Product Knowledge and Expertise: Possess in-depth knowledge of the telecom products and services offered by the company, including voice, data, internet, and other value-added services, and effectively communicate their features, benefits, and value propositions to customers.
• Consultative Selling: Utilize consultative selling techniques to understand customers' business needs, challenges, and objectives, and recommend tailored telecom solutions that address their specific requirements and deliver tangible business benefits.
• Market Research and Analysis: Conduct market research and analysis to identify emerging trends, customer needs, and competitive dynamics in the telecom industry, and provide insights and recommendations to the company's leadership team for business growth and expansion.
• Sales Reporting and Performance Metrics: Generate and analyze sales reports, metrics, and key performance indicators (KPIs) to evaluate sales performance, identify areas for improvement, and develop action plans to optimize sales effectiveness and efficiency.
• Training and Development: Stay updated on industry developments, product updates, and sales techniques through ongoing training, workshops, and certifications provided by the company, and continuously enhance sales skills and knowledge to excel in the role.
• Compliance and Ethical Conduct: Ensure compliance with company policies, industry regulations, ethical standards in all sales activities and interactions with customers, maintaining integrity, professionalism, and transparency at all times.

Jan 2018 – Apr 2019 · 1 yr 3 mos · Gurugram, Haryana, India · On-site