Feb 2019 – Present · 7 yrs 1 mo

Jan 2015 – Apr 2020 · 5 yrs 3 mos

• Project Management for Robotics Process Automation (market research, RPA vendors assessment for UiPATH, Automation Anywhere & Blueprism, procurement – RFI, RFQ, RFP, RPA team building)
• Project Management for office relocation (new datacenter, hardware, LAN/MAN/WAN network, telecom and network suppliers coordination, procurement, UAT)
• Recommendation D implementation issued by Polish Financial Supervision Authority (gap analysis, corrective or preventive action plan setting, follow-up of implementation)
• Project Management for Follow me print (market research, collection of the requirements, RFI, procurement, UAT, implementation)
• TETA HR tools and solutions implementations
• Disaster Recovery Center designing: IT and security requirements and space planning, valuation of IT infrastructure and equipments, procurement procedure for IT related purchases

Jan 2012 – Dec 2014 · 2 yrs 11 mos

• Managed information and IT systems security risk including threat recognition, risk analysis, measures recommendations and risk mitigation planning
• Supported business owners of the systems in risks management decisions and actions
• Handled information security incidents: analysis of threats, capturing them into group incident tool, setting and implementing preventing or corrective actions
• Organized information and system security awareness program through designing and preparing materials, undertaking campaigns and delivering security trainings to the whole staff
• Ensured IT security reporting in line with deadline set by the group
• Implemented recommendation D by Polish Financial Supervision Authority.

Sep 2006 – Dec 2014 · 8 yrs 3 mos

• Prepared annual plans, strategies and IT procedures to achieve objectives of bank in IT domain
• Assigned technical projects to different team members according to area of expertise (banking systems and hardware, LAN/MAN/WAN network, database administration and firewalls, main and backup datacenters, service desk)
• Streamlined IT team by separating support tasks, creating new leadership positions and implementing best practices
• Managed project implementation of IT infrastructure for relocation of new office within 4 months deadline to a EUR 1 million budget
• Led regionalization project for IT function aiming at optimization IT processes for European countries through their transfer to operating center in Madrid
• Strengthened the IT infrastructure through implementing new technologies (Cisco Call Manager, NICE voice recording system, Etradeal/Openrade, CISCO video conferencing system)
• Developed and managed annual IT operating and capital budgets
• Provided management for users’ trainings for delivered solutions and systems
• Supervised purchasing of software/hardware and other IT supplies
• Negotiated and administrated of vendor contracts and service agreements (SLA)
• Built strong relationships with internal and external IT clients, vendors and third party contractors.

May 2001 – Aug 2008 · 7 yrs 3 mos

• Installed and supported for the server operating systems, system utilities and banking software
• Managed network (LAN/MAN/WAN) and telecom (Simens & Nice)
• Maintained and administrated of banking systems and infrastructure
• Monitored and maintained of operating system log files
• Resolved technical problems with LAN/MAN/WAN, telecommunication and firewall
• Provided a technical assistance and support for incoming queries and issues related to computer systems, software and hardware

Jan 1997 – Apr 2001 · 4 yrs 3 mos

• Provided 1st level service support for users
• Installed and configured IT hardware, software and peripherals
• Installed and configured telephony devices
• Delivered hardware maintenance and basic repairs
• Logged all incidents into tracking system.